They know your address and they know how to use it. After they refused to respond to my requests to…read morerepair the holes they created on the seams between the doorframe and door THEY installed and sending me a door that was not the color they promised, I showed up at their showroom. When they asked why I was there I told them why. The salesperson was upset because his current victims/customers were there and overheard. He showed up at my house to do his best to embarrass me. From my driveway, he started to yell at me that I cost him business. This time I have a ring doorbell to catch his unprofessional possibly steroid induced behavior. He cost himself business by being a liar. The owner came by my house after this fiasco and offered me paint so I could paint my door the BLACK color that I initially ordered. He had the gall to say that the espresso/black color went better with my house anyway. My house was under renovation so he proved my point-I'm not trying to match the current color. I'm matching what it will be. Lastly, the fancy keypad doorknob they sold me was not installed correctly because the door would not close!!! They came back to fix it to loosen the screws to accommodate the misalignment. I wasted over $10000 on this poor excuse of a business. RUN. It is not worth it to do business with this company. They also need promised satisfaction guaranteed but they don't mean the customer-they are only concerned with themselves. THEY ARE A SCAM.

Yelp Using Royal…read morewindows and doors has been a disappointing experience. We really believed we would have an excellent experience and the best customer service since we were paying top prices for customized doors. After we paid $25,000, we call with some problems with the two French doors. The screens on both doors did not work properly, the weather stripping ribbed off and one of the handles on the doors was stripped. Right after installation we recognize the poor customer service. We called, we emailed, we basically pleaded for them to help us with our concerns, however, the typical response from Salon was "let me look into it and call you back". And then he never would called back. Two years of poor customer service, it has been frustrating.

In a time where nothing is done right , no one knows anything , and we're all on our own to figure…read morestuff out and get things done, I have to say Smithtown Auto Body is a rare find . Welcoming , knowledgable, this establishment cares about their customers needs. They also get the job done and they get it done right! The owner Victor, is an honest , loyal business man. Blessings Always to you , your family and your staff, Thank you for putting my truck back together and providing a service nothing less than perfection .

I had to come here several times to get my car fixed. Even though they changed owners, the quality…read moreof work is still stellar. What was spectacular was the time that the receptionist Patti took to make sure that I was very well informed and taken care of. They even offered me some candy, coffee, and bagels. We were able to get a very reasonable deal on the repair. Thank you!

Got my C8 Corvette PPF for the front of the car and the side skirts. There was numerous…read moreimperfections which I noticed a few weeks after having the car done. I figured when I bring it in for a ceramic coating in a few months, they can fix the PPF. Well where do I begin. I dropped the car off 3 days ago to have the ceramic coating done. I arrive today and not one single area that I pointed out that needed the PPF to be fixed was corrected. Not one. When Efe's dad called him up because he wasn't there and I was pointing out over 10 spots min that needed to be fixed, his response was" you only pointed 4 spots out to me" my response was " and all 4 are still there". I told him to go through the car with a microscope and make sure the PPF was good. I arrived today to the same bubbling all over the front bumper, side bumpers, head lights and rear view mirrors all while being given excuses like " this is expected, the C8 front bumper is very hard, Its typical when you put film over the car that this happens". Absolutely every excuse in the book possible. Then after the father confirms there are a lot of area that are bubbling in the PPF, he tells me to bring it back to him on Saturday. So 3 times to get the PPF correct. The price changed 3 times in 5 months. Quoted me one price for the ceramic after I got the PPF done. Then another price when I dropped it off 3 days ago, and another price when I went to go pick it up today. I brought my car to a performance shop in Huntington and the first thing they asked me was if I PPF'd the car myself. That's how bad it was. They thought a complete amateur did it or I did it myself. It's cloudy out now but next sunny day I will post all the areas that have bubbles. On front of car, sides of car and even the rear view mirrors. Absolutely the worse experience I have ever had with a detailer and I have owned and taken care of cars meticulously for the last 30 years. You are completely out of your mind if you get your car PPF by this pace. Or just make sure you confirm your car is easy enough to do unlike my C8. As you see in these 2 pics, how bad the front was peeling. When I arrived today it was just as bad. Their excuse was that it was an oversight. Maybe for a blind person but if they consider this an oversight just imagine what else they will miss. Go to this place if you need to advertise for your company. Go to a PPF specialist if you don't drive a Honda Accord. I now have to bring this to another place to have this fixed correctly. My friend has his M4 done 2 year ago and not 1 bubble on his car. I now have to bring it to his place in Farmingdale and can only imagine what this will cost me. Also Imagine having a business charge you money to tell you the bubbles in your PPF is normal... All over your car. I will never bring my car back to this place again. Lastly they offered to fix it but I had to come back at 5pm. It was 1:30, I live 30 min away. Told me to take an Uber home and back again so no worries just another 100$ in taxis. That was also apart of their solution today as well. Look at the pictures!!! I came up there today and it looked Identical! How is that an oversight. Are you Blind!!!!! I think Ray Charles would have caught that but what do I know about PPF. People put it on their cars according to these guys to look at bubbles all over their car to protect the paint. I have done 100's of reviews. If I Could give them 0 stars I would. Rude, Argumentative, and outlandish to be honest!

My car looks amazing. Highly recommend - Efe did a fantastic job! Looks like a brand new carread more

Tommy is great he really knows his business. I had a a huge rock crack my windshield. And then the…read moresnow made it migrate across the windshield. I called Mr. Glass and they were able to start the process from the first moment I gave him my cars info. He said he'd have the windshield in an hour. I went to them to change the window. It took under two hours and I was done. They would've come to me but because of snow I thought it was better to bring it to them. It worked out great. They have a comfortable waiting room and Kim is great. She's knowledgeable and personable and fun to talk with. They took my insurance so I had no charge. I would recommend them for all your glass and mirror needs. They do glass shower doors too.

While driving my new car on the NSP, I got a nice chip on my windshield. It was the size of a dime…read moreand right in my sight of vision. I was devasted. I Call Tom and he told me to come by after 3. When I got there the place was clean and friendly. He fixed it in less than 15 minutes. I can't believe how great it looks. Only those who knew it was there can see it. Thanks for a great job!!