Tommy is great he really knows his business. I had a a huge rock crack my windshield. And then the…read moresnow made it migrate across the windshield. I called Mr. Glass and they were able to start the process from the first moment I gave him my cars info. He said he'd have the windshield in an hour. I went to them to change the window. It took under two hours and I was done. They would've come to me but because of snow I thought it was better to bring it to them. It worked out great. They have a comfortable waiting room and Kim is great. She's knowledgeable and personable and fun to talk with. They took my insurance so I had no charge. I would recommend them for all your glass and mirror needs. They do glass shower doors too.

While driving my new car on the NSP, I got a nice chip on my windshield. It was the size of a dime…read moreand right in my sight of vision. I was devasted. I Call Tom and he told me to come by after 3. When I got there the place was clean and friendly. He fixed it in less than 15 minutes. I can't believe how great it looks. Only those who knew it was there can see it. Thanks for a great job!!

Broke my windshield during installation and refused to provide insurance information or a refund…read more Very disappointed.

Great experience with Chris from Elite Window.. Excellent service, great communication, timely and…read moreHONEST. Highly recommend!!

I messaged a bunch of places on yelp around 9pm expecting a response in the morning to replace my…read morewindshield, NOVUS responded almost instantly, I gave him the information about my car, he immediately got back to me with a price and a time he could do it. He gave me a better price than safelite, and a much sooner date to replace my windshield. Remind you I texted them at 9pm at and I had an appointment the following afternoon. He came to my job, replaced my window as I worked, and did an amazing job. I have a wrap on my car, and he took care not to damage it. I have no complaints, windshield came out great and I will definately be keeping NOVUS's Number.

Great experience! Contacted again for a separate windshield repair a year later, and Paul is…read moreawesome! Remembered repairing my windshield prior. Worth it, as you can go through insurance, as well. He is flexible, kind, and made scheduling an appt easy. Thanks, Paul!

I needed work done involving my car's windshield. Called Pro-Glass and Dan (the owner) answered. I…read morearranged to bring my car over the next day. The problem was fixed quickly. I'm delighted because the work done is great and because I get to give this local business a shout out. Use Pro-Glass and you will not be disappointed.

Dan, the owner of Pro Glass Works, was fantastic to do business with. I needed custom size 3/8"…read moreclear glass shelves and custom cut, various inside and outside curves, clear glass and bronze mirrors for door panels on an antique wardrobe chest that I converted into a china cabinet for my daughter. Dan handled the job in a timely manner at a reasonable price without an issue or a problem. I had used Dan's services on another project a few years back and he was a pleasure to deal with at that time too. I highly recommend Pro Glass Works without any reservations at all. If you are looking for a glass company on long island then save yourself a lot of work and just call Pro Glass Works of Ronkonkoma!

Keep away from these guys i had a small chip in my corvette windshield. they came to repair it…read moreand ended up cracking the windshield so u had to have it fully replaced at my cost! BTW after the inept tech broke my windshield he said " i probably should t have tried its too hot out i knew it was gonna crack". they why the f@&k do it. also no satisfaction to date from Glass America they never even had a manager call me back as i requested after they broke the windshield! avoid this company if ur smart!

I had noticed a crack in my windshield and contacted my insurance company. They put me in touch…read morewith Jimmy. From the initial call to the insurance approval to installation, I was kept in the loop. It was fast delivery of my dealer glass. Setting up an appointment for them to come install was a breeze. The men who came to install were professional and fast. Also REALLY friendly!! The best thing I can say is that they treated me like family. Not once did I feel talked down to. (You KNOW what I mean ladies) I was respected and that is EVERYTHING to me! Thank You so much Jimmy!! You've gained a customer for life!

Great experience. Insurance recommended and paid for repair…read more Made an appointment online selected location, several text messages to remind me. Day of service was able to wait 45 min, they repaired the crack it was small and not spreading yet. They did NOT replace the windshield as it wasn't necessary. They guarantee if it does crack they will replace free of charge. If the crack is more than a few inches they will replace the windshield I was told. Great service, knowledgeable and prompt. Thank you.

This was a horrible experience twice with two different vehicles. Both were in decent condition and…read morethey refused to put glass in. They said too much rust and has to take to bodyshop. No problem finding another glass installation place. Go somewhere else. They just want to milk money out of you. Don't waste your time. This was the bayshore long island site. The staff is completely incompetent.

Very professional. Replaced the glass again pro Bono when the first replacement had a factory…read moreimperfection. Excellent work.

JUST ONE CALL and the next morning i had a new windshield in my truck with a ZERO deductible and…read morethey came to me , NEAT CLEAN PROFESSIONAL SERVICE, Thank You Jim and his Helper Chris . Super pleased Kevin H Holtsville

Outstanding customer service. They communicated well in regards to when the work will be done. When…read moreI went to pick my car up not only did the work look great but they completely cleaned my car! It really looked brand new. Highly recommend this shop!

I had an accident in my 2019 Lincoln MKZ. I just picked up my car from Autofix. The people are VERY…read moreKIND & do GREAT WORK! They made the process as painless as possible. They kept me informed of when the car will be done via text message. & I hope I NEVER have to see them again (No offense) but if I ever do have an accident they will be my go to spot, for sure.