Excellent customer service. Received quote promptly. Turnaround was amazing same day highly recommend read more

They are very professional, scheduled measuring service fast and the quote is quite reasonable. We had trouble with the rollers in several old windows, other companies I quoted just told me to replace the window completely. But Glass Fabrication managed to fix the problem by either changing the roller or applying oil. Still working well after one year. I would say I'm lucky to find this very reliable team. Highly recommend it! read more

Glass Fabrication - Window that could now slide smoothly - Glass & Mirrors Near Me - Murrieta, California

I wish I could give this company zero stars. I purchased a glass piece from them and it damaged upon receiving it. I immediately reached out with photos and proof, expecting a simple replacement or repair. Instead, I was met with excuses, denial, and some of the worst customer service I've ever experienced. They refused to take responsibility for a product that was clearly defective from the beginning. Instead of helping me, they tried to blame the damage on anything except their own poor quality control. Weeks later, I still have a damaged product and absolutely no support from the company, they actually told me they were not going to help me. A reputable business stands behind what they sell -- this one doesn't. They take your money, and when something arrives broken, they leave you to deal with it alone. I will never buy from them again, and I strongly recommend that anyone considering this company look elsewhere. Terrible experience from start to finish. read more

Got two shower glasses installed by them and it was a great experience. Their prices are average and the customer service was great. I would recommend them for your next project read more

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We have been purchasing glass products from this store for various needs after thoroughly comparing prices with other local businesses. This place consistently offered the best prices. Although the quality of the glass cutting wasn't perfect, the affordable pricing and great customer service made up for it. Unfortunately, our most recent experience was very disappointing and completely changed our opinion of this business. We needed a glass top for a desk and visited the store with our measurements to request a quote. We were told the quote would be emailed to us the same day, but it never arrived. I followed up with a phone call, and the man I spoke with--who sadly seemed to be the owner--promised to send the quote within 10 minutes, but it never came. The next day, I called again and politely explained that I still hadn't received the quote. He asked for my email address again and claimed it had been sent to the wrong address but would resend it immediately. When I finally received the email, it was shockingly unprofessional. It was a very brief message simply asking me to submit my request again--seriously? I called once more to express my frustration, asking why it was so difficult to get a simple quote. His response was that it was after business hours and I would need to call again on Monday (I had called on a Saturday). However, their online store information clearly states they are open 24 hours, which is why I called on Saturday in the first place. If they weren't available, why wasn't that communicated? His behavior came off as careless, rude, and extremely unprofessional. It feels like they no longer value our business, and because of this poor experience, we will no longer be shopping here. I can no longer recommend this store to others. read more

I needed to replace a kitchen window after it had been broken. They had the best prices of everyone I called and they quoted me on the phone. Other places wanted to come out and look first. They just asked for a few details, quoted a great price, then came over and got the job done. read more

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I ordered a glass shelf and never received it, he said it would be in on Friday and on Saturday still hadn't heard from him. I cancel my order on Saturday. I wasted a whole week waiting on him, very poor updates. I guess my ordered wasn't large enough. read more

I recently had new frameless shower doors installed by Glass Fabrication Inc. as part of a bathroom remodel. Throughout the installation, Joel and Carlos were professional, competent, and personable. They did a wonderful job installing a high quality product. Definitely recommend! read more

The customer service, price and speed of installation was excellent. They had someone onsite measuring the same day I called in on a Friday. Because I kept adding screen replacements to the job the installation date was on Tuesday. I think this is a quick turnaround! Also my installer Alexis was thorough and provided cleaning of the window tracks with a vacuum he brought. He also made sure the window and frame was clean once installed. He also wore protective coverings on his shoes when he came inside. Great service Alexis! read more

Glass Fabrication did an outstanding job on putting in a frameless glass shower enclosure. The entire experience was wonderful. Jack came out and measured, giving us options and suggestions. He explained the difference in glass types (we opted for the standard glass). Alex, in the office, gave us printed quote and only requested 10% deposit. The installers were on time and took care to keep the floors and surrounding areas clean- Junior and Diego were professional and did a great job. read more

Glass Fabrication - Before - Glass & Mirrors Near Me - Murrieta, California

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Glass fabrication was excellent, professional and saved my family when our window broke . Called Glass Fabrication and they came out the next day and replaced two windows with incredible pricing. GF's techs, Junior and Caspar were fast, super nice and were outstanding. We had two new borns and they did the job quietly and finished in 3 hours. Can't save enough great things about Junior and Caspar with Glass Fabrication. I will def be recommending them to friends and family and will also be using them again for window upgrades/replacements Thank you Glass Fabrication read more

Glass Fabrication - Glass & Mirrors Near Me - Murrieta, California

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I rarely leave reviews, but the customer service at this glass company in Murrieta was beyond disappointing. The staff was incredibly rude and dismissive from the moment I called. They acted like I was inconveniencing them by asking basic questions about their services. If this is how they treat potential customers, I can only imagine what happens once they get your money. Avoid at all costs. read more

Glass Fabrication was able to provide a reasonable quote based on photos alone. Once approved, they came out to measure. A few days later they came back for install and the whole thing was done. New window glass looks fantastic! I will definitely use them again in the future for all of my glass needs. Will probably be hitting them up again soon for custom shower glass. Great fast and reasonably priced service. These guys are legit. read more

Alex came to replace an aluminum sliding glass window. He was on time clean cut very professional and polite. He did a great job and had such a smile and friendly. Would recommend them any time! Way to go. Thanks Alex! read more

Dont be talked into the Enduroshield coating. it was an extra $300 and my glass still spots as easily as my old glass did which wasnt coated The team put in a frameless glass enclosure which they did a great job on but they misrepresented the additional coating . if you read the EnduroSHield fine print its says you may still have to squeegee everyday which is what i was trying to avoid but I was told this coating would eliminate that and not leave spots so i opted for spending the extra money and it hasnt been worth it. you would be better off just buying the Enduroshield product online for $40 and applying yourself once every 3 years as it claims is only necessary read more

Had the pleasure of using this company again to replace two windows on our dining room today. This is the BEST glass company in town hands down! Their attention to detail is top notch, they cleaned our screens and the adjacent windows, who does that anymore? This company does! read more

Juan and Alexis did an excellent job with a glass top for my kitchen table. they provided a quick job completed in less than one day. price was the best after I did comparison shopping. excellent quality. I highly recommend their service. read more

I called these guys in a pinch when our front window was broken in Riverside, CA. They were very competitive price-wise and provided quick, and excellent service. 100% recommend. Thank you Glass Fabrication Inc. for a job well done! -Robert read more

I have done business with this company several times in the recent past, but that's where my business with them will be left, the past. They had the most rude customer service / estimators in the business. After several attempts and conversations to get an estimate I called back to see where things were. The manager immediately and annoyedly tells me 'we tried to call you twice yesterday' yet they declined to a voice mail either time. Ironically they had previously texted me, so they knew they could do that again. They also had my email address. The part where he said 'we don't know how you handle your missed calls' - wait, what? He took no responsibility for the fact they told me they would get back to me and basically blamed me. Wow. So, after waiting for over a week to get this estimate I think the best answer is to try another vendor. read more

We used glass fabrication to replace four windows in our home. The quality of craftsmanship is beyond unacceptable. They sent out two separate workers to attempt to satisfy our needs, and yet we are left with a product that is less than. The latches are sharp, the caulking is dirty, the window glass is crooked. I will never use or recommend glass fabrication again. read more

Glass Fabrication - This is the quality of my brand new window. . - Glass & Mirrors Near Me - Murrieta, California

They did a great job on our home in Orange, CA. Jack and his team installed beautiful windows and paid great attention to detail. These windows have greatly improved the appearance of our home. read more

Speechless. In a terrible way. They sent my quote immediately, of course. I paid within seconds after being promised a one day lead time. Never got a call about my order being ready. Called a week later only for them to sound super lost. The only thing the receptionist could answer was "sorry". read more

I had a door that had double panel glass that was broken and I was recommended this place by a friend and they did an amazing job! I normally don't write reviews on places, but we loved everyone's attitudes and professionalism. They were so helpful, not only the workers but when you would call in the people were very friendly and helpful. Aside from being professional and helpful, their communication was great! We had Junior come out and we would definitely recommend him to anyone we know that would need this type of work done. Here is a before and after picture for reference. We called multiple places and they said they wouldn't do it and when I told Junior about this he said it was because what we need to be done usually takes more work than other doors so we're very thankful for them saying yes and taking the time to do it! Highly recommend Glass Fabrication!! read more

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I they told me my windows time frame was from 9am to 11am. I called at 9am to confirm eta They told me he would be there at 11am I took 2hrs off to drive to this location They never showed up!!! After I called twice and they reassured me.. wow ... I got a call at 1239 saying they are almost there... what joke read more

We used this company to replace two dual pane windows. It took a while to get the job done but they eventually finished. They sealed the top of the windows with caulk and it already cracked and separated from the window within a couple months. read more

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I hire a pond company to build me a pond with glass panels. The pond company has done a great job on everything but they hired glass fabricatins to do the glass work. They have had a hard time dealing with them from the start, and now they installed the glass horribly and will not come out and fix it which they blame me for their installation. Pictures speak for themselves. Will never use them again very poor customer service. read more

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We were very very pleased with our shower door. It's been 2 years since it was installed and it still looks and functions perfectly. Highly recommend! read more

Glass Fabrication - Glass & Mirrors Near Me - Murrieta, California

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Broke my slider glass and wanted fast repair. This company was able to respond quickly so I hired them. AN excellent job and I am so satisfied with their work. I also had them replace the rollers on the slider. I never knew how good a slider will open with new rollers! I am going to have them come out and do repairs of rollers and locks on my other four sliding doors! read more

Great staff, high level professionalism throughout. I had seamless bath installed; we had a misunderstanding during the installation that required them to come back 2 additional times. Their professionalism remained. This company is willing to go the extra mile to take care of their guest. I would use them again. read more

Excellent job fast and efficient good price I I had two screens repaired a sliding screen door and a window with metal grids repared Was fortune he was able to repair so quickly Same day service read more

Glass Fabrication - Alix good job - Glass & Mirrors Near Me - Murrieta, California

Confirmed my appointment for 10 am and the guy never showed up. No call or anything. Wasted 3 hours of my life waiting for him to show. I called several times with no response. Extremely rude and disappointed to not show up as scheduled without even a phone call. read more

The entire process was a breeze! First - I requested a quote from Glass Fabrication. They got back to me immediately. I sent over some photos of the broken bathroom window and they gave me a very reasonable price (a lot cheaper than what one guy quoted me). We scheduled a technician to come out the next day. The technician arrived and before I knew it, he was done! It probably took around 20 minutes to fix the bathroom window. (This thing has been broken for way too long). If I knew that this service was around and it'd be that fast and cheap then I would've done this a long time ago. I paid the exact price I was quoted (no hidden fees, labor fees, etc.) and it was done! I would definitely recommend these guys to anyone and I'd definitely call them again for any household glass related issues. read more

Had a seamless shower enclosure done by Glass fabrication and they did an amazing job! Would highly recommend. Will definitely be using them again. read more

Others were quoting several weeks to come out and just look at the job, but Glass Fabrication builds their own windows so they actually replaced mine in two days. Jack and his helper were fabulous, They had the work completed in a short time. They were respectful of our carpets by laying down tarps and wearing booties. And they were the lowest price in town. I would highly recommend Glass Fabrication. read more

Quick response, They had me send a photo of window. Texted me a quote within 5 minutes. Gave them the ok and window was fixed a few hours later. read more

If I could give this guys 10 or more stars I'll do it. We moved to a new place and after a few weeks in, one of the windows started to show some condensation. After finding out who installed it, i contacted Jack through Yelp. He was very responsive and honored the warranty even though I wasn't the original buyer. He addressed the issue right away. Joaquin came to our place all the way from Moreno Valley to Encino to do the actual job ( 1 1/2 hour min journey), he was very professional and polite. He did an excellent work. This people really know their stuff and act on trust, which I really appreciate. So, Jack and team you guys are awesome!! Many, many thanks. read more

Excellent service and at a great price! Exceeded my expectations! Cost 1/3 of other quotes I received.

Junior and Alexis were awesome. They came in and in no time my glass sliding door had been fixed. They went out of their way to make sure that we were satisfied with the job. Very professional. Totally recommend this company read more

Brought my rv side window frame here that had a broken glass, before I found his place I called all over and no one could help me and only wanted to sell me a entire new window with Fran at crazy 500+ prices just for the window no installation. I called Alex here at glass fabrication and he said no problem bring it in so I did just that and he cut a new piece for me while I waited in the front explained to me about the glass and what he recommended doing. 25-30 mins later my rv side window was replaced and re-sealed and gasket installed and I was off .. Thanks again glass fabrication and Alex read more

Glass Fabrication - They have a glass cutting room in back, same day service - Glass & Mirrors Near Me - Murrieta, California

I called around 2pm. I had someone here around 3:40pm. I was told that my bedroom window would be about $95 for a 3 x 4 (standard) but they couldn't come until tomorrow. I obviously wanted my bedroom window fixed as quickly as possible. He said that for $45 I could have it fixed this afternoon. Ummmm, yes please! The guy that came was really nice (I had my two kids under 3 years old running around and our pup. Yikes!) and was patient with the kids following him around. It took about 30 minutes, the window looks great, and the cost was within reason. With the after-hours fee my total came to about $147. I was able to pay with my card so I didn't have to lug my kids out to the ATM. Perfect! read more