Renting a storefront from Kathy Cox has been a complete nightmare! No handicapped accommodation, no…read morehandicapped parking, no lighting in the back, a sugary mess in the office, filthy facilities with urine & feces on the toilets. She literally hates veterans & disabilities ! So happy I'm leaving that hideous filthy mess. Plus, she's illegally not making any improvements to the building. DON'T GET INVOLVED WITH THIS COMPANY!

Working with the Kathy Cox team was an absolute blessing. We had been home hunting for the ideal…read moreSedona home for a few years and the homes or deals just weren't working. After feeling rather defeated, we contacted Kathy's team and we worked with Kate on our home purchase. Kate was patient, professional and steadfast in her ability to problem solve and negotiate with our sellers agents. We finally landed our dream home and I know we could not have accomplished this without this team on our side! Sedona has many agents but we chose to work with the best and the results were worth it. If you don't have a very experienced team, it's hard to get things done in Sedona. I had worked with other agents in the area and our experience was vastly different. I truly felt that this team worked for us and supported our needs 100% throughout the transaction. It's a small town and often times the loyalties are divided between agents. This team maintained professionalism with all sides but put our our needs first. I'm grateful and thankful! I wouldn't be sitting in this gorgeous spot writing this review without them! Special shoutout to Tim as well! By far one of my favorite agents to view homes with! Loved his personality, charisma and total transparency. He will not hold back information and he gives you facts backed with his own experiences. It's not about the sale, it's about the person first. I felt that I was dealing with a team of straight shooters. Thank you team Kathy, you guys have a really good thing going on there. You have my highest accolades, my future business and my referrals.

Grossly undersold my parent's Sedona property, the associated images focusing on the glorious…read moreproperty views with none of its historic interior charm: three beehive fireplaces, one a beautiful construction of local sandstone; lodgepole pine ceilings, three fanning out from the beehives; polished sandstone floors; charming gardens. Took advantage of elderly people, sold it as a scrape. Property now worth close to twice what it was sold for--unscraped.

We feel so fortunate that we were referred to Tom, who went above and beyond the call of duty in…read moreevery way. On the last day of a visit to Sedona in January, he dropped everything to show us homes and took us to the home of our dreams. Fortunately, before we could complete the purchase, through considerable and extraordinary diligence Tom realized that the dream was actually a prospective nightmare and warned us off. His detective work [I'll leave this to Tom to explain] revealed substantial defects in home construction that were unknown to the seller. These might have required hundreds of thousands of dollars to remedy. This exemplifies the highest professional standards and honesty, no doubt at great cost to his commission, and led us to trust him implicitly. This needs to be acknowledged. If you ever want to do a real estate purchase, you want someone like Tom to have your back. At this point we resolved ourselves to returning to Sedona late in 2020 and re-starting our house hunt. About a week later, however, he telephoned us spontaneously about another home, whose purchase closed in March and for which we feel incredibly fortunate. We would never in our wildest dreams buy a home from internet photos without visiting, but our trust in Tom was so great by this point we were willing to do so. Tom, however, would not take yes for an answer and insisted on giving us a personal video tour via his cellphone while we watched in real time from afar. Thereafter, as we went through the various inspections, he was personally present with the inspectors. He likewise followed up with the major contractors who had worked on the house. He was always available for the slightest question, and spontaneously offered frequent updates. Our gratitude for Tom's support, service, and friendship are infinite.

Hayman Home Center installed our water softener and reverse osmosis system years ago and have been…read moreservicing it almost yearly ever since. They called me recently to make an appointment to come to our house and change out the filters in our R/O system. On the day of the appointment, they were scheduled to arrive between 8 and 8:30. At 11, I called to see what was going on and was told that there had been a leak that morning and they had to tend to that. I understand that a leak was more important than my filters, but they could have called to tell me. The appointment was rescheduled for the next day, "we'll make it the first appointment. At eight o'clock." At 9:30 I called to see if they were coming and he said he would be there shortly. The guy showed up, changed the filters, put everything back and then started taking it all apart. He told me that he started hearing a drip and it was coming from a valve at the back under the sink. "I guess I must have bumped it or something," he said. I asked if it had been leaking before he started and he told me "No." Three hours later, a visit to the plumbing supply house and with the addition of another person, he was finally finished. The grand total was over $700. I was aghast. I wouldn't have minded paying for the part, but the labor was his problem. He argued that HE didn't cause the leak, HE didn't break the valve, etc. I paid him and he said, "Well at least next year will be easier." You'd better believe it because next year (or ever) I won't be using Hayman Home Center. He and his assistant kept going out to the truck and leaving my door standing wide open. We have 4 indoor cats, plus the furnace was running. Just one more thing that was unprofessional.

So, we purchased a townhome in Cottonwood in August 2019. We were surprised to find the home came…read morewith an installed water softener system. That seemed like a little bonus feature. Well, after closing the purchase, we were dealing with a significant plumbing issue. It was not until November when we decided to have Hayman come out to inspect the system. We had noticed one of their company stickers on the system advising they had installed it, but no date was indicated. However, we were still dealing with a significant plumbing issue. Their representative (Tim) came to the house, and visually inspected the system in the garage. Then he went to the kitchen sink and conducted some type metered test. He then advised us the system was working great. Not knowing anything about water softener systems we took his word for it and paid the company the $85 service charge. Tim then handed us a yellow copy of the receipt with the wording "Check W/S - Just Bought House." "Hughes Tested at 1." "Softener Working Great." Tim then leaves with our payment. About an hour later our plumber, who was working in our house during Tim's visit, walks up to us with a hand full of yellow resin balls that he had just extracted from our water pipes in the rear master bathroom. He then advises us the resin was from the failing water softener system. He advised it must had been failing for years to have caused the significant buildup he discovered. We advised him the Hyman Home Center (Tim) had just inspected it and he said the system was working "great." Our plumber responded, "no the system is failing." What! What he heck! @#^%^%^$. So we then called the company and a tenured female representative answered the call. We explained to her the issues. She then had us provide to her the serial number of the unit as she was going to call the manufacturer to determine how old the unit was. A few minutes later she called us back and advised the unit was 15 years old and was well past its product life. We asked her why didn't Tim conduct this inquiry or physically open the filter compartment to inspect for function? She advised he didn't do that. What? Shouldn't this type of investigation be a component of the inspection? Apparently not. She advised Tim just tests for pH. So we advised her the unit had to be removed. My plumber and I now had to physically disconnect it, and trash the entire system. Then he had to flush out our entire plumbing system which was going to take awhile. We asked if the company would refund our money because of the faulty inspection. She advised no, but the company would apply the difference to a new $1300 unit. Our response was of course no thank you, as we reminded her Tim said our system was working great but in reality it required to be removed and trashed. Unbelievable. The company walked away with our $85 for absolutely nothing. Needless to say we will never conduct business with this company again. There are many places to purchase water softener systems. Our plumbing company "D-Best Plumbing" sells and installs these systems. Hughes Supply in Cottonwood is a great plumbing contractor store that is open to the public who also sells these systems. And both companies sell them at better price. So we highly recommend looking elsewhere for your water softener or any other related need. As far as we are concerned, Hayman Home Center-Valley Solar and its members have proven themselves to be of disrepute. They certainly don't reflect any professional model we are aware of. So take a step back and re-think conducting business with this company. You too don't also want to be left holding the bag.

This Water place in Sedona is the best Water that you can find in the entire Verde Valley by far…read more Thank you have a nice day.

If I could give negative stars, I would. I've been a customer of Sedona Water works ever since I…read moremoved from L.A. to Flagstaff 5 yrs ago....yes I would drive from Flag to Sedona JUST to get water from this location... Not only because of the wonderful variety of purified water they provided, but because Rachel and Dave made strangers feel like family. Music played, people swayed, laughed, joked, shopped... it was a watering hole people wanted to be at. I came to get my water as I usually do (3/3/26), and immediately the vibe was different- it was OFF. No music was playing, the cute slogan stickers I'd come to love were removed, the colorful rack of clothes and trinkets were gone and I didn't recognize one face in a sea of three newcomers. It was cold, sterile and unwelcoming. NO one waved hello and my water was mixed with someone else's. The mistake was brushed off as normal and unimportant. Familiarity lacked. It felt like my workplace- a hospital. Sterile, impersonal, soulless. I asked about Rachel and Dave and was coldly told with no eye contact- "They're gone. It's different now.".... I'LL SAY IT'S DIFFERENT. In a BAD way. the vibe was cold, unfriendly, business only oriented. The feeling of family, community and warmth is now just- a buisness; just an exchange of money and goods. Dr. Masuru Emoto proved that water molecules change structure dependending on the vibrations that surround and influence them....This couldn't have been proven more true than today upon tasting my water. It's dull and lifeless, just like the store. I will NOT be returning to Sedona Water Works. Businesses that are all about money are not my jam.

I can't praise this company enough. First of all they are HONEST, very knowledgable, service is…read moreexcellent and prompt. Other companies lied and tried to gouge me from 10K to 20K more in their estimates. Nichols SAVED ME TEN TO TWENTY THOUSAND DOLLARS and I'm certain did a better job than the others would have.

Referred by our home warranty company. Did a great job outlining what work was necessary and what…read morewas considered maintenance. The staff, in the field and administrative, where friendly and helpful. Shot out to Susan, who took extra steps in helping me follow up with my claim! Thank you!

As an owner, they have consistently been working to keep my tenants happy and my houses well taken…read morecare of.

My husband and I were forced to move our business due to building buyout. We need something fast…read more What we got was fast, professional, and Marie! She was so kind when we were in need. Thank you, Property Pros! Thank you Marie! We are very pleased.

Jeremy was fantastic. He was here within 20 minutes, explained everything that he was doing while…read morehe was checking out my AC and was very thorough. He fixed the problem very easily and even showed me how to change the filter and keep it clean. I highly recommend Mountain Aire for your heating and cooling needs!

Mountain Aire Heating and Cooling was great when Jeff still owned the company. I have called 3…read moretimes in the last week to make an appointment to get service done on my already installed split units but I never got a returned call, just like the recent other reviews stated. I was recommended Best By Far and they answered the phone and made my appointment for the next morning. Time to move on.

Our title insurance was handled here. Gina et al were very pleasant and handled our transaction…read moreaccurately and efficiently. They also offered to handle our notary services, which we accepted later when we updated a set of legal documents. Fast, friendly, efficient. We are happy to have neighbors like these.

The glaring poor attention to detail, sloppy, haphazard way this Title Co. handled the closing of…read moreour pricey Sedona condo frankly had me traumatized to the point I was hoping the sale would fall apart to be able to start over with someone competent. First no documents were sent for my review for an out of state close without me asking repeatedly. Then I was assured someone was coming to my home to sit with me and guide me through a complex out of state closing involving a Trust. Instead, they just Fedex'd documents to my home with no forewarning which sat on my doorstep in the snow for 2 days as I was not there. They expected me to do a "self service" closing, figuring out all of these involved documents that were poorly marked with no instructions all on my own and get them notarized on my own and returned to them across the country for a closing two days later. Those documents were filled with so many errors, each page looked like a grade school child's graded spelling paper with whole sentences lined out and correct info written in the margins. Even the notary the next morning found more errors. No attempt was made to create a clean document as almost every page was filled with lined out items and handwritten corrections with arrows pointing back to the space. When I asked why they didn't send someone to my home to help me with this process as promised, I was told they decided to save me $250 without discussing this with me. This was over half a million dollars at stake, I would surely have paid that for the peace of mind that this was done correctly. I still don't have confidence that that paperwork won't come back to bite me some day. I was told prior to closing to sign a settlement form which was incorrect, as the "final" calculation of numbers knowing it would change when the closing occurred. I was in no way going to sign off something as final, that I had no way of signing off on once the correct figures were calculated. I had to direct them to, again with handwritten addendum, indicate this was subject to final tallies. Who does that on a legal document of this magnitude? Finally, the last insult, I was told to rush back my approval of the final numbers in order to close in time for the wire transfer to happen that day, which of course I accomplished. Gina Miller the escrow officer, indicated the funds would arrive "in the morning at the latest". The next morning the funds had not arrived, nor 24 hours later. I did some checking and realized they had filled out the wire form incorrectly, therefore my financial institution had to research this wire transfer to figure out where to place my funds which created the delay. The wire transfer instructions were clearly laid out in detail and sent to them by our wealth management and they still managed to screw it up. I wish I had not trusted the agents who referred me to these people. Now I need to take a hot bath and fix myself a stiff drink to recover from this nonsense.