I love this apartment complex…read more It's within walking distance to NAU (just across the street, about five minutes away from north campus), downtown is fairly close, and there are a few grocery stores within walking distance if you don't own a car. Great for students. I thought that the apartment was priced appropriately given the proximity to campus, comparative to other apartments in the vicinity, University Square is quite a bit cheaper. The apartments themselves are nice and come with all the basics you need. The layout of the apartment is sensible, and the private bathrooms in each of the bathrooms allow you to have some privacy if you're living with roommates. The units are quite standard and aren't luxurious by any stretch, but they provide all I need and I enjoy living here. Last of all, the staff and events they hold made me want to give this apartment complex five stars. A little while ago the complex was taken under new management and they're doing a fantastic job. The staff are genuine and nice and I always enjoy talking to them, they put on events twice-thrice a month where there's (tasty!!) free food, and opportunities to win things, it's always fun. I'd recommend living here.

Stay away from this place. Every moth same problem with rent and utilities. Walked through…read moresetting it up every month and still does not work. Tired of getting late fees. Would give it a 0 if I could.

My husband and I just moved in and usually I like to wait awhile before reviewing but it wasn't…read morehard in this case. Our apartment has impeccable amenities and the place is incredibly quiet. Yes we are close to NAU and yes we were super worried about it being a college apartment complex but if it is then we definitely don't hear it nor see it. We have met several people and they are either friendly or stick to themselves. The staff is incredible btw. Kyle is your go to for any fixes and just the nicest person and Penny who works the front office is warm, friendly, and super proactive with helping in any way. It is also very close to everything you need in town; Walmart, target, restaurants, etc. I'm so glad we moved in especially without being Flagstaff natives. This is a score for people who are looking for quiet, clean, updated and local.

If you're looking for a comfortable, modern, safe, and spacious place to live, Trailside is just…read morewhat you've been looking for. I recently moved in and couldn't be happier with both the property and my unit. The rent is also a bargain for what you receive in return. Penny, Trailside's fabulous Assistant Business Manager, has been a true highlight of the experience. She's incredibly kind and attentive -- anything you might need, she's ready to assist! I can't begin to explain how refreshing this has been after dealing with my previous landlords of five years. Apartments here are in short supply, so if there's an opening, I'd recommend signing immediately -- you won't be disappointed!

I have used Royal Plumbing for over 20 years, and had great service. When my hot water heater went…read moreout on a weekend, I left a message with their business. In the past, they had installed the prior water heater; they sent 4 guys, and were very efficient. Not so this time. I had one small guy to remove a 50 gallon hot water heater. It took him 30 minutes to decide I was right about it (water all over the floor-so I emptied the water heater). Then, after 2 hours struggling to get it out of a corner, he asked me if I had a dolly (!). I did, and he indicated he could fit a 40 gal. hot water heater easier, so I complied. They charged me $2300 - the same as that of a 50 gal. hot water heater. Online, I see that the cost to them was $480 less, and I am trying to get that money back. TERRIBLE.

Replaced outdoor faucet bib among other things on the same day I called. They called before they…read morearrived and gave us an ETA. Upon arrival, they didn't waste anytime & got to work. Employees were professional, knowledgeable and courteous. Reasonable pricing for work performed.

We needed a new sink and faucet installed in a kitchen remodel and also wanted an estimate on an…read moreinterior shut off valve. He looked at the sink then went under the house to look a shot off sites and told me I had a gas leak. Then spent 45 minutes crawling around looking for a gas leak before go to his truck and coming back with a tablet showing 3 estimates, $1200, $1800, $3600 depending on how I wanted to address the gas leak. I said no thanks and said I'd call the gas company. He advised against this. I thanked him and showed him out, then called True Blue Handyman who has done work for us before. He came over on a late Friday afternoon, found NO gas leak, and installed the sink and faucet for $300. We later had him return to do the shut off and another outside faucet Mortenson had looked at a few years ago and said was another $2k dollar job. True Blue replaced it and did the shut off for $715. That's HALF what Mortenson quoted for one job. NEVER WAS A GAS LEAK. YMMV but be wary.

I scheduled an in-home appointment for a technician to inspect a malfunctioning water heater. There…read morewas a $200 service charge for the visit, which would be applied to the final bill if work was performed. Marty arrived and was professional. I explained the issue, and he spent about 10 minutes inspecting the house, including checking the roof. He identified the problem as a missing filter at the base, which caused the unit to overheat. He also noted that the shutoff valve was located on the back, and its handle had fallen off. I asked for options, including the cost of a new water heater. He presented three options on his tablet. The first, at around $850, would get the water heater operational again, though I wasn't clear on what that entailed. The second option, priced at over $2,000, included repairing the heater and adjusting the pipes to improve access to the shutoff valve. The third option was a new water heater for $6,300. This seemed unreasonable, considering water heaters typically range between $500 and $1,000. When I questioned the price, he insisted he needed to charge that amount to stay in business. I was shocked by the quote and decided against proceeding, paying the $200 service fee instead. It felt like a tactic to overprice repairs, leaving homeowners no choice but to pay the service charge. I called a reputable plumber the next day, and they replaced the water heater, reworked the plumbing, and installed a new shutoff valve for a total of $2,000.

I 100% recommend Flagstaff Flooring for all of your needs! Let me say Tiffany is the absolute BEST…read morethere! Seriously she is so incredible at helping you find the flooring that will be best suited for any living situation. We have a manufactured home and the best flooring was chosen to accommodate slight shifting of the home. Her boss is really amazing too. These folks are in the business for us locals,, not the big corporations. They care about customers, and treat us like family. They make sure that you have enough flooring to cover the job and then have a few extra to have on hand. I feel the price is very fair. My quality for my entire home was a slightly cheaper than Home Depot waterproof flooring. And the flooring from Flagstaff Wholesale Flooring is much better quality and thicker. I am very happy. My home is still not fully done, so for now the photo below shows how nice the flooring looks. The color can be darker in darker lighting and with natural bright lighting it looks lighter. Quite frankly I LOVE the color. I highly recommend Flagstaff Wholesale Flooring!

I have recently had to redo some of my bedroom carpeting & entire kitchen due to a water leak. I…read moreused Flagstaff Wholesale Flooring for all of the carpets, and bathroom & kitchen tile. Tiffany was indispensable as she was super accommodating in helping me to find what I was looking for. I asked if she could get me a sample of a particular color/style of tile (which came in 2 additional styles unbeknownst to me). She had the foresight to order a sample of all 3 styles which I was very impressed by & grateful for. FWF goes out of its way to help; I did not feel at all like a burden b/c I'm not a contractor (which I have distinctly felt at other home improvement locations). Thanks FWF!!

Tom was responsive and competitively priced. He did…read moreexcellent work and kept our home very clean. Tom communicated during the entire process. Highly recommend

Tom is incredible! He is extremely knowledgeable on plumbing, shows up on time, holds a high…read morestandard of excellence and explains things in a way that you walk away smarter from the experience. I am grateful to have a plumber I can trust like Tom. He has a true passion for his work.

These apartments made an appointment with my kid to tour apartments knowing she was coming from out…read moreof town only to drive 6 hours round trip to be told sorry we don't have anything available. I then reached out stating this and asking about availability. No apologies, just we might have some soon if someone breaks their lease... Not professional or respectful of others time and money.

This is truly the best place to rent from in flagstaff!! The front office is so nice and they treat…read moreyou like family. If you are looking for a home this is a great place.

So glad I found Brad. I learned more about my A/C and furnace in 30 mins with him! I am impressed…read morewith his knowledge but it is his integrity to his clients that make his company so special. He is not there to sell you anything you do not need and he actually will turn away business if he doesn't think he can do it the right way. If you need your A/C or furnace serviced I highly recommend Brad.

Very easy to arrange prompt service. Brad did excellent work and was a pleasure to deal with. So…read moremany people recommended him and they were right. He was able to make things better quickly. Affordable as well. Will want to arrange an annual tune up.