I am passing through Salt Lake city on business delivering a vehicle as part of my Fleet company…read moreneeding windshield repair minor cracks I scheduled a appointment at 9:30 AM upon coming in a older gentleman met me in the parking lot telling me where to and where to not park but very rudely when I entered the building I was told by the employee Elisha she would take care of it and I heard nothing else of the sort great interaction with customers I appreciate the time taken to make me feel comfortable and welcomed in the establishment. I was later Told the old man was the owner of the property. Please ignore him. I will not blame the company for a property owners faults there are clearly no signs showing exactly where to park along the fence line so I was a little confused but the customer service at Glass Doctor is just great if I have any drivers passing through that need windshield repair I will definitely recommend this place a neighborly company it truly is disregard any other outside entities upon service.

I was 517 miles from home and my 9x30 window for my Knapheide top along with the seals were…read moremissing. Called my glass guy in California and he said that it was a special fix and that I would have to get the parts from Knapheide and he would install it for $75. So I called Knapheide. They wanted $129.99 for the 9x30 window, outer seal was $11.99 per foot, inner seal $9.99 per foot with a minimum 8 feet each must be purchased. So I was looking at $380.83 without shipping and taxes. I was still far away from home so I decided to give Glass Doctor of Utah County a shot. They were able to fix everything for $239.40 before taxes saving me at least $140. They were super professional and friendly and the person that did my window had over 30 years of experience.

We live near a noisy highway, and Wholesale Windows installed noise reduction windows for us. The…read morequality of these windows exceeded our expectations. We chose the LowE glass, which is very energy efficient and keeps our home cool in the summer. Wholesale Windows is not pushy with their sales, and are honest and upfront with their pricing. They offer a lifetime warranty on several of their lines, which is almost unheard of. I highly recommend Wholesale Windows & Doors!

After nearly a year and a half of waiting for Utah Window Experts to resolve some of the…read moreoutstanding issues and damage caused by their installers to our window products, we are finally settling with these people after they threatened to sue to collect the small remaining balance we had witheld to try to get them to stand by their installation. What a joke. We finally contacted Milgard directly to correct a slider that had a 3/8" gap due to wrong window size that allowed winter air to blow directly into our living room, and were told by the Milgard reps that the installers for Utah Window Experts had also not leveled or shimmed the sliders correctly, accounting for some of the issues we were seeing. This was not a small job, it was nearly a $60K order for a new custom build, and Utah Window Experts even acknowledged most of the screw-ups they caused, including delaying our construction completion by months by failing to order all the windows specified to complete the job. Despite this, they never took any ownership of fixing the issues or damages caused by one of the three crews sent to install the windows. I previously gave them 2 stars based on the last crew sent out to complete the installation doing decent work, but now am dropping to a single star based on their extremely poor customer service and lack of follow through. Have had mostly good experiences with the subs for this project, however Utah Window Experts was not one of them. No one has perfect reviews, but would recommend using almost anyone else for a window installation. Milgard does make a good product, and our experience with the producthas generally been great, however could never recommend this distributor/installer. If you want Milgard, find someone else to install.

Smith hardware is my go to place for door locks, towel rods, hooks and all the hardware to make my…read morehouse beautiful. I love these guys. Twice now, once for towel rods and once for deadbolts, they didn't have it in stock but got it delivered In 2 days. They also keyed the four deadbolts to the same key, while I waited. Took about 10 minutes. No need to call a locksmith to the house. Their prices on door knobs are also better than Home Depot. Too it off with being friendly and knowledgeable. They're the best!!

From the owner: Shower Glass, Mirrors, Door & Bath Hardware and Installationread more

l loved working with Sterling Glass Shower Doors. I talked to Matt and told him what I wanted. He…read morewas very quick texting me back with sliding shower door images and he answered all my questions. Matt and his crew were very professional and friendly. They do outstanding work. My sliding glass shower door is beautiful! I would highly recommend them.

From the owner: Transform your bathroom with our custom shower glass enclosures. We prioritize customer…read moresatisfaction and offer fast installation in just 4-8 days. Enjoy peace of mind with our 1-year, 365-day warranty. Ready for an upgrade? Contact us today for a free consultation and let’s create the perfect shower for your home!

I have been so disappointed recently, dealing with companies and their services. THEN....I was…read morereferred to Jonesp&g. What a fantastic experience! No B.S., awesome front desk staff, Garrett, in sales, and the marvelous glaziers, Mitch, Ryley, and Bailey. Thanks to everyone. It was a simple bedroom funky window install, but WOW! I will definitely do business with Jones again and for sure refer them to anyone I know. Number one in service, quality, and customer service.

I built a new home with Edge homes 14 years ago. Jones Paint and Glass installed our windows…read more Several windows had failed and become foggy. 2 of my neighbors had their windows replaced under warranty. So I called JP&G and explained my situation. I was told that my glass was under a 10 year warranty and the window frame a 20 year. They claimed this was a glass issue and it was past the 10 year mark. Which didn't make sense. If a window is foggy then the frame has obviously failed and the gas has escaped. I researched this. They sent someone out and said they would give me a discount but it was still very expensive. I talked with my neighbor and he said to contact the window manufacturer directly, which I did, and I am now getting my windows replaced by the manufacturer for free! I feel like JP&G should have known this. They work with this manufacturer! It felt like they we're being deceitful. they should know what their manufacturers offer. I asked my other neighbor about her experience. She had called a different glass company to replace her windows not knowing about the warranty. They looked at her windows, told her they should still be under warranty and took care of all of it for her at no cost to her. That was the honest thing to do! I will never use Jones Paint and Glass again.

I had this company come to my home and give me an estimate on the shower remodel. They were only a…read moreweek out to come and see my project compared to competitors which were 4 to 5 weeks out. Mattias came and discuss my project with me offered many ideas and suggestions and then shortly sent a mock up of the layout of my shower glass along with the price. I ended up having another company come and give me a bad customer service was not as detailed as complete glass. I ended up getting my classroom complete glass Utah I am so pleased and elated with the work and attention to detail and customer service. The owner of the company even came to make sure the dimensions were properly measured before following through on ordering my materials. I highly recommend for any of your glass needs

After the remodel from hell, we used Complete Glass to install a shower door in our master bath…read more The glass is beautiful. I showed Jarrod a photo of a type of towel bar handle I liked and he found a perfect match. Communication was awesome from Jarrod and Felicia in the office. The guys who did the install were polite, clean and fast. We had a small problem with a bracket rubbing against a tile and marking it up a bit. Felicia had someone out to adjust it the next day. We have been very happy with the look and the function of the glass itself, the door and the transom that vents for the steam shower. I mentioned the remodel from hell because I get anxious every time I use someone for a home project big or small after multiple bad experiences. Complete Glass was exactly how a sub or vendor SHOULD be when working on your home. They do the job well that they were hired to do, they communicate with you, and they quickly and kindly fix problems.

Great company, great job. Skip Safelite, their high prices and ridiculous quoting system. Shaun…read moreshowed up on time, a time he worked into my schedule and kept me informed as to installation date and time. Excellent work including difficult recalibration of sensors and alert systems. Took his time and did it right and was 32% less than Safelite. No extra "surprise" charges. Good guy, good company.

I did not feel comfortable with the level of transparency during my experience with Shaun and his…read moreAuto Glass company. bad service, bad quality!!!

They sent a guy out, he measured and quoted me, said I'd get an email later that day, and nothing…read more I've left voicemails, etc. Lazy or unorganized business.

I had heard that they do great work, so I send a request for an estimate on glass for a standing…read moreshower through their website. I shortly received an email with soft quote, to which I promptly responded asking when someone could come out and we could get the project started. After a while of not hearing back, I emailed again and called as well, but could still not get a response. I called multiple times. When I finally got someone to answer, they said the installer would give me a call back to discuss the project more. I never heard back. Here we are four months later, I sent another email. They did send a response saying, because labor shortage, they cannot keep up with the workload and have to decline my request for an estimate. So frustrating since I tried four months ago, but they wouldn't respond. Terrible customer service. Absolutely terrible.