I had one window replaced. It was great this time end of Nov. The 2 young men that replaced 2 windows out front, the chainsaw got out of hand and they cut into my new paint job and I had to have it repainted and they also broke the tiles 2 or 3 of them in my living room that need to be replaced. So this time was not the best experience. read more

Great guys and products! The install went very well and the guys were very professional and cleaned up after. No complaints! Would order from them again! read more

I read the response from Bill, and it is a damn shame that the only excuse they have is that I wasn't the actual homeowner. The fact is, I was the one that met with each of the people and got the estimate and the scope of work. I was also the one that met and reviewed the work and let them know of the imperfections. I notified them immediately and even met with them twice and was told they would do one thing and they did another, which was nothing! If you were going to complain about a review, put some meat behind your complaint, the only excuse you have is that you feel that my name was not on the title of the property even though all of the negotiations were done directly with me. Such a shame! Also, there was NO contract, show me read more

We had to tape our windows this winter because of such wind and dust infiltration. This is still a wreck trying to get them to help us solve the issues the issues. they blame jen Weld but they still sell them No stars all all read more

I replaced the original windows in my 1940's house with Glass-Rite. I am very happy with the quality of the windows and the installation work. The crew worked hard to get the installation done in two days, but with good work. Thank you!! read more

I had 20 windows replaced in my home by GlassRite recently and was very pleased with the quality of the windows, and the skill of the installers. Very pleased with their product and professionalism. read more

We chose Glass-Rite to replace two big portrait windows (i.e., windows that don't have any moving parts). Their windows are produced locally, which is nice in case a measurement is off and they need to re-make something. We also like to support locally-owned businesses whenever we can. Prices are competitive, service was courteous and professional, installation efficient, and clean-up complete. The windows fit well, insulate well, and look great. Very satisfied. read more

Got multiple quotes. Decided to go with Glassrite as they are local Nd windows made here. Replaced all windows in my house. Excellent job after a week noticed one lock was closing a little loosely. They came the day I called and took care of it. Excellent service. They arrive on time!,, read more

Glass-Rite did an excellent job with my project which included a large picture window, 3 large windows in an upper stairwell, 2 sliding glass doors and 4 smaller windows. Their estimator was highly knowledgeable and provided excellent customer service. They had two of the most amazing and hard working installers working quickly, efficiently, and carefully in crazy summer heat. They respected me and my home at all times. I was not too crazy about the high additional cost to frame each window with aluminum as the new window frames left most of the old wooden frames exposed and could not be left that way. Again, their two installers sure knew what they were doing and did an excellent job. read more

GlassRite is an excellent company. They have quality products, wonderful staff and customer service. We replaced all the windows and doors in our home and have experienced an amazing difference in utility costs. These windows have significantly reduced the amount of outside noise. We would recommend GlassRite to everyone! read more

They are good when they install them, but service after the sale and installation is quite different. They installed all of our windows and sliding doors over a 15+ year period. The windows leaked very badly at the 5 year mark and they tried to fix it unsuccessfully. We've had warranties for the life of the windows which this decade are never honored. UPDATE 2015: Steve Hoberg contacted us and made good on the warranty on one of the sliding doors that we had that never did lock. He's a good guy and we're willing to give them another chance if we need further window replacement. After 3 - 7 years read more

I am a Professional Remodeler in Albuquerque and have been using Glass*Rite windows in my projects for a good 20 years. I have them in my home, in my parents home, and in my picky sisters home (and she couldn't find anything to complain about). We probably do at least one project with Glass*Rite every year and I refer them to any one who asks about replacement windows. They provide excellent service, are quick and efficient, and thoroughly clean up their job site. The windows are manufactured here in town (unless you buy Jeld Wen) and they have always kept to the schedule we set. A long time ago I tried another company who was slightly less expensive and it wasn't a quality job so I have been using them ever since. More importantly, if there is a problem, and they are rare, they get it fixed, promptly. A quality organization from the bottom to the top. read more

We didn't get patio doors and knew almost instantly that we weren't going to get them here and this is why: customer service just wasn't up to par. We came in and asked about patio doors and quickly were asked vinyl or wood or aluminum and given options but the lady who "helped" us not once bothered to introduce herself or really get to know what we really needed. She was rough. Also, according to the Glass-Rite website "If you are looking for French style doors, we like to inform our customers up front that vinyl is not usually an option. Because of the weight of the glass in the swinging panels, French style doors are not built in vinyl as there is a possibility that the frame could warp." My husband and I felt she seemed slightly inconvenienced that we were there. I don't expect you to treat us like royalty if we go to your store/shop/business but I do expect you to be interested in our business. The sad part is that we went here because we had heard good things... read more

I have never given a 5 star review before, but Glass Rite truly deserves all five stars in my opinion. In 1995, I purchased windows for my home. My living room window which is in front of my house and the biggest window made our home look amazing. I can remember how astonished I was that the outside noise was so diminished. That was the last time I really paid attention to them. I know that might sound odd, but they never needed repair. I washed them when needed, but that was it. Recently we did a remodel and as the sun shone through my beautiful Glass Rite windows, we noticed for the first time in 20 years that the front window had odd streaks. I decided to call Glass rite to see if something could be done. Dan Burton my original sales person 20 years ago, came out to my house before Christmas 2014. Yes, 20 years later, the same guy. How many companies can you say that about? I figured he would say they were out of warranty and it wasn't their problem. I was wrong. He said even though they were out of warranty, Glass Rite would stand behind their product and replace the window. So dear reader, I am writing this 5 star review sitting on my living room couch basking in the warm New Mexico sun. Thank you Glass Rite for your customer service and standing behind your product 20 years after the install! read more

The folks at Glass-Rite are my go-to people for replacement windows. My first experience with the company was about 18 years ago. I needed some replacement windows for the house I lived in and, after some research, chose Glass-Rite. Those windows are still working great and look near new after all these years. Since that first purchase I have had the company replace a total of 9 additional windows - some picture windows, some with sliding panes and a couple of library windows that open at a angle from the bottom.. One of those windows developed fog inside the double pane glass. I called Glass-Rite and they had the glass replaced within 2 weeks (They would have completed the repair sooner but we were traveling and unable to meet with their installer.) Those experiences have proved to me that Glass-Rite's products and customer service are both at the level I demand. I am a native New Mexican and know from personal experience that products manufactured elsewhere don't always hold up in our environment. Glass-Rite windows are made in New Mexico and engineered to perform in our climate. I'm in the process of adding some new windows in a livingroom remodel and will obviously be using Glass-Rite again. read more

GlassRite is an amazing company. High quality work, trusted employees and amazing customer service. The workers discovered a flaw in 3 out of six sliding glass doors. We would never have noticed. They cared about doing the job right and ordered replacement sliding glass doors. We also installed almost 30 Windows. It was a big job. The finished product is amazing we couldn't be happier with this company. The work was completed on time, on budget and exceeded expectations. read more

I would recommend them to anyone looking to purchase new windows. Very friendly and accommodating staff!

They took care of the poor chalking job done on the patio door. I am now very pleased with Glass-Rite but I still feel Renewal by Anderson does a better job on doors because my parents in Santa Fe, NM have Renewal by Anderson doors and they are great and have a nice bolt on the bottom that my Glass-Rite Premimum door does not have. read more

As a contractor I have used Glass Rite on many occasions for replacing windows in homes I have renovated. I have always been very happy with the quality of the products and the installation. Glass Rite windows are locally made and are the best vinyl windows I have found. Most Importantly they are very reasonably priced. read more

We live in Alamogordo, NM and needed all the windows replaced in our home. It was a daunting task as we have 33 windows. We were having a very difficult time finding windows we liked and finding a company whose reputation would live up to our expectations. One of the things that drew us to Glass Rite is they manufacture their own windows to your home's specifications. Prior to choosing Glass Rite we visited their company's showroom, talked to representatives and toured the factory. We were greatly impressed with the company and pleased they would travel to Alamogordo (3+ hrs from Albuquerque) to measure/price/install our windows. We were also amazed to learn Glass Rite has been in business 30 years! That alone says the company has been doing a lot of things right and has many satisfied customers who refer others. Also, the windows are guaranteed for life even if you sell your house! Glass Rite sent four highly experienced installers to our home and our 33 windows were installed in two days! Our home is stucco and we were worried it would be damaged removing the old windows and installing the new. We've had neighbors who put in new windows from other companies and their stucco was so badly damaged they had to have their entire home repaired and repainted. NOT WITH GLASS RITE, of the 33 windows installed we had one stucco chip and it was only the size of a nickel! Our windows were installed in May 2014 and we've waited two months to write this review to be sure we had no problems. WE HAVE HAD NO PROBLEMS and we believe it's because Glass Rite builds windows specifically for the southwest. Our A/C bills have been lowered, glare from the sun has been tremendously reduced, we no longer have dust or bugs sneaking in through the windows and our neighbor's dogs have miraculously stopped barking! Our sincere thanks to Jerry McGill , Meagan, Mike Villa and Installers: Gill, Javier, Odell, and Steve for exceeding our expectations! Terry C read more