We had Mike and his team install our new HVAC system a couple years ago. On Saturday, right before…read morea heatwave, our A/C stopped blowing cold air. I contacted a couple HVAC companies to come out, and a different company came out to service the unit. They said the compressor went bad, and I could replace it next week for $1600, or replace the whole unit tomorrow for $3200. I emailed Keep It Cool on Sunday morning to help us, since they knew the unit and had the warranty information. Mike called us right back and I explained the symptoms and and said it was probably just the capacitor and he could fix it first thing Monday since he was on a trip currently. Then he texted an hour later, saying he could stop by on his way home from his trip in 30 minutes. Mike and his son were at our house same night, 8:30 PM Sunday night, working by flashlight, and swapped out the capacitor just like he had said it was. Not a $3200 new unit, not a $1600 new compressor, just a $10 part the other company missed/ignored. My wife and newborn had cool air again thanks to Mike caring enough to help!

Michael and his installers (Wilbur and Americano) were great. Michael was great in discussing best…read moreoptions for our new boiler and in line hot water heater. He balanced our expectations with his knowledge. He made himself available to discuss at times that worked best for us, including late evening. This was the locally owned service we were looking for, and I believe price was a little better than other quotes we got. We'll be calling him back when we re-do our central AC.

We recently had HVAC Specialists install a Mitsubishi air conditioning system in our new office,…read moreand the entire experience exceeded our expectations. From the beginning, Chris, the project manager, was knowledgeable, responsive, and straightforward. He gave us a clear timeline, promised the installation would be completed on schedule, and delivered exactly as promised. In today's world, it's refreshing to work with a company that follows through on its commitments. The installation was done professionally, the workmanship was outstanding, and the team kept everything organized and clean throughout the project. Our new Mitsubishi system works perfectly, and we couldn't be happier with the result. If you're looking for a reliable HVAC company that provides excellent service, quality workmanship, and delivers on its promises, I highly recommend HVAC Specialists. Thank you, Chris and the entire team, for a job exceptionally well done!

Wanted to replace old central A/C with Mitsubishi Hyper 2 heat pump. The salesperson came over and…read morebasically YES'd us to death. We had very specific requirements as to what the heat pump should be able to do. We previously had a Bosch installed and it works beautifully, meeting our needs. He said yes to everything. As it turns out, it does nothing that he said it could do. He obviously does not know the system. We had bad service response times. However, when it came time for payment they were amazingly available. (Work with our generator, work on an APP to control temperature, be able to switch to our back up heat source). The unit itself had major issues with broken parts that needed replacement and again their service was worse than awful. I would not use this company and would not purchase Mitsubishi Hyper2 heat pump.

Fraudulent billing…read more Watch out for these fraudsters. I had Arctic over to look at a heating issue. Their tech was in my house for no more than 20 minutes. I received a bill for 1.5 hours. When I called them, their rude representative claimed their GPS said he was at my house for one hour and 27 minutes. Then she hung up on me. I then check my Ring doorbell camera and got the video evidence. I wrote the company and then got a call from a "manager" who claimed their rep didn't argue with me and they were fixing it. Watch out for these crooks. If they're willing to scam me on my first small bill, imagine what they'd do to you if you did a big project with them. CROOKS. Update: Subsequent to the original post, Jeffrey F from Arctic Mechanical wrote a reply to my post, inaccurately characterizing the events, but more importantly, listing my name and home address in his reply. This attempt to intimidate and chill my right to post about their business practices was appropriately taken down by Yelp. But this is further evidence of Arctic Mechanical's business practices and aggressive and shady front office.

Sabrina in the Service Dept. Is excellent. On every level she has gone out of her way to…read moreaccommodate my requests and changes. I feel secure having them as our heating contractor and look forward to doing future business with them.

I am so happy with the excellent work that Amazon ADC did for my home. Prompt, polite,…read moreprofessional, excellent service that was efficient and felt very fair pricewise. I would work with them again in an instant, and I recommend them to anyone.

Quality work, on time, all as requested. Much appreciated. Review wasn't requested but wanted to…read moreshare

So we were new homeowners. All of the sudden, during the summer, we started dripping water from our…read moretop floor ceiling, on a sunny day. We "quickly" figured out it was our HVAC system. I called them based on a few reviews here, and they came quickly. They were professional, diagnosed and fixed the issues almost immediately, and would even put on disposable shoe covers when coming inside as to not soil our floors. I highly recommend them.

I had an amazing experience working with David Mercado and his crew. David is not only a great…read moreperson but also an exceptionally talented HVAC technician, and his expertise is reflected in the quality of work and care his team provides to every customer. For many years, I used a large HVAC company because I knew the owner personally, which made the experience easy. However, after the company was sold, I noticed a significant decline in both the quality of service and attention to detail. I was fortunate to find David for my new HVAC installation, and the difference was immediately apparent. Not only did his team complete a top-quality installation, but David also identified and corrected efficiency issues from the previous system by enlarging the air intake, which significantly improved the system's overall performance. If you're considering a new HVAC installation, upgrading your current system, or dealing with ongoing repair issues, I highly recommend Technique. David and his team are knowledgeable, honest, and take great pride in their work. You won't be disappointed.

I'm updating a prior five-star review because, in hindsight, it no longer reflects my experience…read moreaccurately. While the initial HVAC and plumbing work appeared acceptable at first, multiple issues became apparent over time. Some installations required repeated adjustments, certain problems were not properly diagnosed the first time, and there were ongoing airflow issues that were never fully resolved. This led to rework and ongoing troubleshooting that a homeowner should not expect from a professional contractor. More concerning was how accountability and professionalism were handled afterward. Items and tools belonging to me that were borrowed during the work were not returned when requested, and communication around resolving this was dismissive rather than professional. This is something consumers should be mindful of when allowing access to their home and property. Based on the quality control, the need for repeated corrections, and how disputes and borrowed property were handled, I can no longer recommend this contractor. I'm sharing this so future customers can make an informed decision and set very clear expectations up front.

Frank did a great job fixing my AC system. A prior HVAC company disconnected all of the wires by…read morethe air handler, with nothing labeled. An electrician then came out but couldn't figure out how to connect things. Frank painstakingly tested all of the wires in varying combinations and while connecting and disconnecting thermostat and condenser wires to figure out the mess of wires. Eventually, he got it working. He's also an extremely nice guy, who charged something very reasonable given the amount of time he spent working everything out. We will definitely be calling Frank next time we need HVAC help.

I recently had Burke Energy Service for my AC unit HAVC under the service contract…read more But found it a complete rip-off The technician spent maybe 40 minutes and put 2 lbs of freon gas, and changed a dual capacitor. They charged me $ 150 per pound of freon gas and 360 for a capacitor The maximum price for freon is 20- 30 per pound, and the maximum price for a dual capacitor is 30-49 bucks They just want to take your clothes out Will never recommend to anyone Basically, it is a scam

So disappointed with this company. They provided a $125 credit for signing up with them for oil…read moredelivery. Rented the house out after 4 months and the new renter continued with them as the oil provider. They wanted the $125 credit back even though we continued with them as the provider and wouldn't give the credit to the new renter even if I paid them back.

Very professional and a family-owned business where you get to talk to the owners and they do all…read morethe work as well. Justin and Harrison are great and Harrison was incredibly conscientious, arrived early for the job, made sure it got done right, and the cost was very reasonable for quality work. They got our mini split system back up and running and we couldn't be happier. Highly recommended and plan to hire them again in the future for more projects!

Completely unprofessional and unworkable. I asked for my HVAC to be tuned to lower the humidity,…read morebut they ended up doing the opposite and doing the opposite of what I asked. When I left a negative follow up review, with the expectation that the issue would be fixed, they lashed out and I said I'd be fine pulling the review if they came and fixed their mess up the day after they did it. They didn't. Your money is better with another company