A no star rating is not possible. The front desk staff for primary care were horrible, rude and…read moreworthless. Possessed terrible manners with zero customer service skills. Showed a considerable lack of empathy and compassion. Very gossip oriented group who did not care if you were within hearing range of their hateful comments about patients and potential patients. Let us hope they are not representative of the medical staff. Bon Secours, you need to fire the current staff and begin again.

The absolute worst!!!!! It takes months to get an appointment. I finally got an appointment, waited…read moreFOUR MONTHS for my appointment, only for them to tell me the day of, the doctor wasn't going to be in and I will need to reschedule. He's still not in. I needed a medication refill. I sent my refill request in only for a lady named Annie to write me a message in MyChart and tell me they can't fill my medication until I have an appointment. What am I supposed to do! These people are insane, incompetent, unprofessional and unorganized.

Best staff and practice that provide excellent care!!! I…read moreappreciate the kindness and support I receive every time I go for my appointments.

DR. WEIN is wonderful, he really cares and takes the time to help you. he is thorough and…read morecompassionate. he phones you right away if there is a problem . partner md is the answer to my health concerns. dr. wein is the best.

My wife has had back pain for some time. We considered surgical options but we were advised to try…read morephysical therapy first. This helped a little. As an anesthesiologist, who is more than familiar with the failed back surgery syndrome, I was interested in alternative therapies. I looked up Dr Groopman, who is boarded in internal medicine, emergency medicine as well as acupuncture. He brings a broad perspective to his practice and he is very thorough in his initial examinations; as a physician, he is able to bring a multimodal approach to pain control, not just using acupuncture, and his treatments of my wife's back pain have proved extremely effective. A more caring empathetic physician would be hard to find and we both feel very grateful that he is taking care of us. We both recommend him very highly. As an addendum, I recently developed trigeminal neuralgia. After seeing a neurologist who prescribed a MRI and medication, I went to Dr Groopman, who had just recently presented a case report on his successful treatment of trigeminal neuralgia using acupuncture. I received a course of treatments and it's been two weeks since my last one. It would seem that the condition is in remission. I am thrilled.

Heinous medical practice. Avoid at all costs! Medical staff if you want to call them are rude and…read moreugly to patients. They can't keep medical staff or lab techs! Escalated a situation and the medical director and office staff were just plain nasty. Avoid this practice

This staff is not well trained, such as sending script to the wrong pharmacy and requesting a…read morerefill for opid. Very long wait for scripts to be sent to pharmacy. Doctor there is inampt. Makes no effort to contact me and lies and says that she did. This is not exaggerated.

Poor patient care. There is little to no communication. Requests for refills are often delayed or…read moreeven ignored. It's clear that my physician doesn't care about the Hippocratic Oath, or providing an even marginal level of care to his patients. That, on top of horrendous wait times, makes this a place to avoid at all costs. I would give zero stars if that was an option.

Here's the good and the bad about this office: 5 stars for Dr. LaChelle Campbell. She was…read morewonderful, thorough, and took the time to listen to me as a new patient. She explained her recommendations and made me feel really comfortable. I would recommend Dr. Campbell to anyone looking for a doctor. 1 star for office staff. There was only one woman checking patients in while answering the phone, which resulted in a very timely check in process. The two other women sitting behind her were making patient calls and had their phones on speaker so everyone in the waiting area heard their entire conversations. So much for patient privacy.