I brought Gary Galante Ray Ban glasses and he did an eye test that medicaid paid for. I gave him…read morethe glasses after the eye test and he sent them out for medicaid to install the lenses. After getting them back I could see nothing and I almost tripped over my own two feet leaving the doctors office. I called the doctor about this and he said he did not care and told me that I don't even need glasses. LOL. Why go thru all this work in the first place if the doctor admitted I don't even need the glasses. Did not even offer me to come in to fix the lenses or redo the test. Would never return to this terrible place. 0 Stars. Never trust Gary Galante to make you lenses unless you want to crash your car and get into a car accident after you put them on.

I'm not too good with keeping up with regular doctor appts. but I needed an eye doc for my license…read morerenewal and went with doctor Galente. I actually really liked him, he took the time to explain his process, and answered my questions. I had lasik done in the past (with issues) and he was able to point out some of the causes of some issues I had been experiencing and was able to see the remnants of what I thought was corrected from my lasik, he cleared up a lot of my concerns within 20 minutes! I appreciate that he wasn't heavily reliant on crazy machines and took the time to personally examine my eyes.

Dr Resnick leaves "No stone unturned" when searching for…read moreyour correct prescription , or a diagnosis! She is the best. I was afraid of contacts until she and her staff helped me.HAVE NO FEAR! Dr.Resnick is here!

All Appointments are always kept on time; never a waiting game…read more Dr. Resnick is absolutely the best, always attentive and informative. The entire staff is always pleasant and knowledgeable and the office is immaculate and pleasing. No need to ever look any further, it's hard to improve on perfection.

I met Dr Katims in 2001 when I had Lasik surgery. He was my follow up doctor. I found his care and…read moreprofessionalism was wonderful. When my eyes were healed from the surgery, I choose to continue to see him for my eye care even though it is a drive! I live in Merrick. I am grateful to have Dr Katims as my doctor.

Terrible customer service; awful doctor. Care more about politics than for people. Treats you like…read moreyou are a nobody. I would not trust him near my daughter.

Staff was incredibly friendly and patient and helped us pick out the perfect frame for prescription…read moresunglasses. They also recommended transition lenses which will also be super useful. Because of COVID they're encouraging making appointments but they were still able to accommodate us since we were by the store already. Great experience!! Thanks!!

I was able to get in to see Dr. Gretchen Ohlig today for an eye issue I was having. I felt I was in…read morevery good hands with a knowledgeable and caring doctor which I believe is hard to find these days. She is experienced, smart and has a sense of humor. If I could give more than 5 stars, I certainly would.

Super quick, everyone is nice…read more I did my eye exam and got 2 pairs of glasses, both of which look amazing. Took less than a week to get both pairs. Had a tiny problem with the second one and they instantly agreed to replace it! Would 100% recommend and will get all future glasses from here!

Very good service. Dr was professional and very pleasant. Gail is an incredible optician-patient,…read morecompetent and explains everything about my insurance.

I was told that the reason my lenses for my daily transition eyeglasses were discolored was the…read moreoveruse outdoors and in the sun! While I had insurance, it only covered the first year. My eyeglasses were purchased less than 2 years ago. I was asked by the salesperson how often I wore my eyeglasses outdoors and today, I was told same by (I believe) the owner/manager. I did purchase a set of new glasses and the lenses alone are close to $1,000, same what I had paid for my earlier set. I am over 65 years old and have been wearing eyeglasses since my childhood. This was the first time I was asked if I wore my glasses everyday and outdoors! For a long term client, pearl vision should have been more accommodative since I believe the lenses were defective. At least they should have offered a discount for the second pair which I wanted to purchase today which they declined. Customer satisfaction should not be taken for granted. Takes years to build and less than two interactions to lose a client.

I love coming here. Wayne and his staff have been taking care of my family and me for years…read more Recently, my five year old daughter needed an eye exam and became a first time eyeglass wearer. She felt so comfortable with Wayne and his staff, she can't wait for her next exam! They're always professional and courtesy. The eye exams are very thorough and never rushed. Wayne always makes sure our vision needs are fully met and answers any questions we may have, even if they're days later. They have a large inventory of sunglasses, contact lenses and eyeglass frames, including a variety of the latest designer styles, and even ones for on a budget. If you have any vision or optical needs, come see Wayne and his staff at Pearl Vision in Roslyn. I highly recommend them.

Not even sure how to express in words how kind and special I have been treated by Sara and Lily…read more They are two of the kindest human beings and have gone completely out of their way to help me. My father is ill and his glasses were misplaced at the hospital. Both of these angels helped me find a pair for him ( without being able to see him or me as we are both very compromised during this pandemic). They both had so much patience and understanding for our situation. This is what the world needs more of...they are an asset to Illori and to our world. During a difficult time of life these two beautiful humans made a huge difference to our lives. I am forever grateful for them.

Ive had a very disturbing customer service experience at this Ilori Manhasset because of the store…read moreManager Silvia and Store assistant manager who refused to give his name. I've traveled throughout the boroughs of NY to multiple Eye wear places to find the perfect fit prescription glasses. I entered the store with joy and high hopes of finally getting my new glasses. I had an idea of what I wanted so I began browsing the Chanel frames. Immediately I felt uncomfortable to ask them questions because I felt unwelcomed, by judgmental stares. That moment I felt like I was in a place where I didn't belong. Still I am determined to get my glasses. With little to no help from either employees,I finally found my perfect frame ! I approached the store manager saying I would like to purchase this pair. As I had inquires about my item she began demeaning me as if I wasn't a buying customer. It was then when I realized this store wasn't worth my money. I took the description of the frames so I can go purchase them elsewhere. I am very disappointed in the customer service I received at such an " upscale " store. I traveled from Queens to Manhasset only to get disrespectfully criticized and judged. I will never shop there again and I will recommend people not to go here.