I had gallbladder removed. My surgery coordinator…read more"Pricilla" was amazing! In stressful times like this having someone that lightens your load by contacting your primary care physician, ordering test and coordinating with the surgery room and surgeon with all the patients in the world. She took care of everything. I am so grateful

The worst hospital I've ever been to! All of the nurses are so so so rude. I've never met nurses…read morewho are so mean in my life. They don't care about the patients, are not friendly, are not gentle, ignore patients, talk about patients in mean ways outside of the curtains so that the patients can hear. One of them was making fun of a mentally ill person loud enough for all of us to hear. RUBY is a terrible person. Each time I've been in the ER, she never smiles and she is aggressive and talks down to patients. Meanwhile she is outside of the curtains singing so so so loud and listening to music on her phone and dancing with other nurses. Two of the male doctors there have no empathy and are also rude and gaslight patients. I will never ever ever go back to this hospital. The paramedics had to BREATHE for me recently because I had anaphylaxis and my lips were turning blue. I was convinced I was going to pass away. The male dr working that day told me it was a panic attack. It was the scariest thing I've ever gone through. My oxygen level was at 80 and that was after I had oxygen. That dr made a joke about how my heart rate went up after I saw him. I was traumatized and he was making inappropriate jokes. Whoever is hiring the staff here should be absolutely ashamed. The nurses leave elderly folks to suffer when they are trying to get a blanket, etc. Even when this place isn't busy, so many of the nurses ignore patients completely. Ruby wanted to stick a patient who OD'd in back room when she was unconscious. Thank god one of the nurses told her that the patient could die and that they needed to monitor her and Ruby was arguing with her about it. Amy and Ruby were talking about drama and Amy made a joke to me about the person next to me in a bed being crazy. Terrible people. The absolute worst. One time I was at the hospital with appendicitis and they left me in the most excruciating pain for EIGHT hours. When I asked a major nurse for a cup of ice he THREW it at me and rudely said "THERES YOUR ICE". One of the Drs said if I would've been out there for a few more minutes I would've gone septic. I wonder how many patients here get sicker or pass away from NEGLECT. Do NOT go here. Believe me. Go anywhere else. Do yourself the biggest favor and never bring any of your loved ones here. They will be treated like they are the scum of the earth. I would rather stay home during an emergency than go here. Also, upon arriving, I was anaphylactic and the woman was trying to take a picture of my heart immediately upon getting into the ER. They didn't m on oxygen or anything. I had a shot of epiphedrine that my mom gave me so the adrenaline had me shaking and the woman trying to take a photo of my heart was YELLING AT ME TO STOP SHAKING. She yelled at me about eight times when I couldn't breathe at all. Thank god someone finally took me back when my lips were completely swollen from the potentially deathly reaction I was having! Also, Dr. Sarah Harrington (gyno) shows up to work 2-4 hours late every day. The waiting room is full so full of patients so you have to potentially wait for several more hours before being seen!!! They double book patients. If you go here, pack a lunch and a dinner. You'll be here all day. I don't even know how this is legal. If you care about your well-being, your health, your life... don't come here.

Kaiser is a system you need to learn how to work- like any other system... They have been good to…read moremy family and have helped me to save my mother's life several times. The general practitioners I've had over the years have been caring & excellent. We had Dr. Saisho, Dr. Kaji and now Dr. Nikolay. All have been very sweet and patient with my elderly mom. This little office site has no emergency nor urgent care services but they do have a full service pharmacy, laboratory for blood/urine analysis and a mammogram (radiology) department. They also have a Nurse Clinic for vaccines, including flu shots and Covid. I've had a tetanus booster administered here. Parking isn't free but it is mostly covered (except the rooftop) and you can get a validation by the check in area that helps offset the cost. There are very clean restrooms on all three floors. As for checking in, you can check in a day ahead, they usually text message you or you can check in at the self service kiosk - but, warning, sometimes it won't print a receipt. I'd advise you to get here 5-10 minutes before your appointment because sometimes the check in line is congested. Thank you Kaiser staff, for taking care of us. You are appreciated!

go to labs wait a couple hours-- go to er wait a dozen…read morehours-- thank god we work all day to pay for medical insurance so we don't end up like those communist socialists countries and have to wait for hours and hours for any kind of service.... at least the staff at glendale are nice (clearly there just needs to be more of them) but gotta line those corporate executives pockets in gold... and thanks for the 30 minutes free parking--so generous....

Dr. Kondradzhyan is very good, excellent doctor. He understands your concerns and help you for you…read moreto get better in every way. Staff in person visit, they are nice but if you die you can not reach them Over the phone. I called over 50 times today and couldn't get throw. No one answered the phone. I am going to give 5 star for doctor but 0 star for clinic staff being unprofessional. The clinic is not even that busy. They never answered the phones.

I've been with Elevate for years and think Dr Minasian is a great doctor - but for some reason they…read moreNEVER answer messages in the Athena Health patient portal and I mean NEVER. I'm not sure what the point of it is at this point.

The patients are neglected at this facility. The staff lacks proper English proficiency, making it…read moredifficult to communicate effectively. They are unable to provide detailed information about the medications administered to patients. My father was admitted to the hospital this morning, and the nurses at the ER took photographs and advised us against returning him and reporting the facility. In fact, they informed us that they are independently reporting the incident and strongly urged us to do the same. All hospital staff members expressed their disbelief at the severity of the abuse, attributing it to the prolonged period of leaving him in his own feces without changing the diaper.

Our uncle was at Autumn Hills for a little under a week. We found the nurses and the staff to be…read morevery nice and helpful. Arthur Gasparyan in particular, was great, he gave us a tour of the facility and helped us with the admission. He made the admission process as smooth as possible. There is room for improvement when it comes to the food.

I feel like i've been unable to get adequate care here. I've tried two different locations and I…read morestill feel misheard and like i'm just going in circles. Also, there's usually a big language barrier that keeps us struggling for another 15 minutes, unfortunately.

This review is for the front desk employee, Nara, at the 1300 S. Central (Glendale, CA) location…read more She has been hostile, condescending and generally emotionally abusive towards me for simply trying to contact my doctor. Nara seems to believe that reaching out to one's doctor during an active infection is entitled or self absorbed as she's told me "we have plenty of other patients!" (I realize I'm not the only patient. What a bizarre scolding) Nara has also told me during said active infection that the earliest I could receive care was 3 weeks out. She doubled down with an exasperated tone when I explained that I urgently needed medical advice. Again, this is my doctor's office. Why Nara thinks she needs to gatekeep medical care from patients at their doctor's office is truly mindboggling and amplifies the stress and pain of having a medical condition that needs treatment. This organization needs to make a change.

I go to Infusion for Health, Glendale every six months, I have MS (multiple sclerosis), my Ocrevus…read moreMS medication is an infusion. This is my favorite medical treatment office to receive the infusion, Clean, amazing staff, professional, helpful and kind. Highly recommend!

I received a medication here in August 2024, and everything was fine. But when I went back in…read moreFebruary 2025, they required me to sign a form that releases Infusion for Health from any and all liability arising out of or related to their services, including reckless misconduct. If I would not sign, they would not give me the medication. I have never seen a medical provider require such a broad release. For unrelated reasons, I could not have my medication that day, so I used the delay to find another Infusion center. Beware, any medical facility that refuses to be responsible for its own misconduct should be avoided.

Kaiser failed in canceling my father in law (age 91 with dementia) appointment twice. First…read morecancellation was same day with voice mails left hours before appointment. Second cancelation was after confirming twice that morning. No voice mails, texts ir emails. No consideration for patient and family time as we commute over 2 hours to pick him up and ensure he is bathed and dressed for his appointment. Physician who finally saw us chastised us for wasting his time when the growth was clearly benign. Care quality poor as no time was spent with patient. Doctors summary included questions and responses that were neither asked nor answered. I would not recommend Glendale dermatology practices as the personnel are unprofessional and arrogant.

The doctor cancels appointments at the last moment resulting in a total waste of time. There is no…read moreback up plan in place to have another doctor cover for a doctor that waits for the last minute to cancel. Do yourself a favor and search for a new healthcare provider, as Kaiser sucks balls!

It's the public health center for the rest of the world that cannot afford to pay an arm and a leg…read more Across the street from Chase bank. Place from the exterior looks like a church like building foundation. Dark colors, the logo sign, not very visible. Depends on the time of day and who is actually working, that's what will determine how your service will be. Inside is very outdated interior furnishing. Benches are hard wood, not very comfortable to sit for a long period of time and wait. It's like I am at a church or something. This is a County of Los Angeles Public Health Center, so don't expect good service. Really, it's 2014, time to update your furnishings.

Wow a cute nurse. Maybe I'll come back for more than just a flu shot ;)…read more This place makes Kaiser and other health places look like they are working in hyper speed. Seriously, I go to the front and no one bothers to help me because they aren't "open". I'm a bloody human being, HELLO??? Why is the security guard the one helping me?? That guy delivers 5 stars. Finally filled out papers for a flu shot and waited even longer to just get called by nurse. Seriously, there are like 5 of you in there. Why does it take 30 min to get through 2 people (I was second in line)? I can't tell if you guys are lazy, you don't give an eff, or you just enjoy work too much because this is a joke. Basically, I waited ONE AND A HALF HOURS for A SHOT that took ONE SECOND to apply. SERIOUSLY, WTF? At least one of your nurses was hella cute.

Horrible bed side manners. Horrible service. Took my family there and they would not allow me to…read morewait with them for out patient. Made me wait in waiting room during prep told me procedure whll be 30 min my family member was gone 5 hrs and I received zero updates. When I tried inquiring as to what was happening they did not give me any details. I ended up waiting 6+ hrs for a 30 min procesure w no updates. I had to hunt people down for answers and to see my family. The WORST!!!

If I could give this hospital zero stars, I would. I honestly don't know who is managing the place…read more While the medical service itself was excellent, the way security operates is deeply concerning--they seem to have more authority than the hospital's own CEO, Kerry Heinrich. Upon admission, we were provided with the hospital's rules and policies, signed all the paperwork, and clearly understood the disclaimers (e.g., personal responsibility for belongings, falls, etc.). After our baby was born, everything went well until the second night. I had to leave for work and asked my mother to stay with my wife and the baby. At that point, security--specifically the third-party company Allied Universal--insisted that I was not allowed to leave because, as the father, it was "hospital policy" that I remain onsite. When I asked to see this policy in writing, both the supervisor, Chris, and another security officer, Emanuel, refused to provide any documentation. They simply repeated that this was a "private hospital with private policies." This was never part of the paperwork we signed nor anything disclosed upfront. The situation escalated when a security officer, who claimed to have created this rule, became upset and she started crying after I challenged her about it. Emanuel later accused me of insulting her, but my frustration came only from being denied transparency about a supposed policy that does not exist in writing. Mr. Heinrich, if you wish to maintain this hospital's reputation, I strongly urge you to review the conduct of your contracted security company. As it stands, they appear to exercise unchecked authority that undermines both patient experience and trust in hospital leadership. Thank you.