This has been a frustrating experience overall. The doctor herself is decent, at times a bit…read moredismissive, but generally willing to order labs and explore next steps. Unfortunately, the issues with the office staff and billing have overshadowed that. I've encountered rude behavior from staff, including witnessing them speak harshly to lab technicians over mistakes. Billing has been especially problematic. I initially questioned a charge that didn't seem correct and was told I was actually owed a refund. However, after more than a year of back-and-forth, I still have not received a clear, consolidated statement or the refund I was told was "issued". I've repeatedly been told that billing records haven't been properly consolidated for some time and that it's "being worked on." I'm sharing this in case it helps others stay vigilant about reviewing their statements and advocating for themselves. My experience suggests that errors can persist unless closely followed up on.

It's my first time seeing a cardiologist. I have tried to chose doctors who are good at not only…read moretreating me but who communicate with me and look at me when speaking. Dr. Cornel is one that is very helpful and he made sure I understood what his recommendations were and why! I had questions of my own and he took the time to answer them...so I'm very happy and look forward to working with him on my heart health

Went here for my C&P exam, and Dr. Tanya Cavanaugh was great at listening to me as I expressed my…read morecondition. Highly satisfied with my visit.

Twelve minutes late. Called and told them. Refused to see me after my time, gas. Very disresptfull…read more Doctor wouldnt even talk to me. Found other provider by luck. When i called and told them, they dont care. What doctor does not give 15 minutes especially for somethung so important to veteran. Im 48% dsabled and painfull, difficult to go aywhere. The people at Faith mdical much more congenial. No one likes a receptionist thst is condesending. Poor service, period. All the reviews say she so nie and empathetic. I saw none of that. Wasted, time, gas, health.

Kelly Watters has been my moms primary MD for the past year now and she's the absolute best. She…read moregenuinely listens to my moms concerns and is helping her get better and better with each visit. I'd highly recommend her to anyone whose looking for a knowledgeable, caring, and compassionate doctor.

I always answer your phone calls. I always get you in when you need extremely good service.read more

My former dr moved his practice there one night, literally, and then retired from medicine without…read moreany notice to his patients a few months later.....without even having his pts printed medical records in the new office yet. I found out 3 days before my routine visit to refill meds, that would be most uncomfortable if i had run out. The experience with Dr. Lance Marie, a very limited general reactionary, but with an ego to make up for his deficiency's. He doesn't listen to his patients, wlong, my former triple Board certified physcian wife told me was the most important thing to do for a provider, nor did he review my Hx and chart before seeing me, after taking on my retired doctors patients. I was very upset at his manner, rudeness and lack of any interpersonal skills....speaking down to me and not listening as I tried to give him my history. Thusly, I called the clinic and asked to speak to the office mgr, which I was informed not a person. I was told theyd give my detailed msg to the owner, a doctor A., whom would call me back. He never did. However, I was called by a friend there that I was being dropped by the practice, my follow-up appt was cancelled and I'd be receiving a letter. This was 5 days before my routine appt, again for the usual refills, after i jumped to see 4 speacialists per his demand, an ER visit after my 1st visit for a routine condition I have that he wouldn't listen to my eplanation of, and 2 lab draws....when, if hed have listened, really didnt require the 2nd as historically, i have low sodium and had been hospitalized for it for 3 days the year prior.....those hospital records were in my file. I tried to explain this to him over the phone, and my sever needle phobia (I faint, vaso-vagal syncope for a real named fear of needles, its documented in my records.) It's been 2 months, I have not received the letter, with the preparer 3 referrals who accept my insurance, and he has refused to refill my meds. Like Dr, Kaplan, my doctor of 4 years, who left me in their hands, they have abandoned me. I am ready to file in both Federal and State Court for Medical Fraud and other charges, including the patient abandonement, but, as a lawyer who took his SJD dissertation on Medico-Legal Case Prosecution, and Nevada being so friendly to doctors with very low Malpractice awards, Med Fraud not only removes those limits, but isnt covered by either their medical malpractice insurance nor any business insurance they have in place. That means, they will have to pay, out of their own funds the retainer to hire lawyers to defend these suits. I never settle, though, i do negotiate in good faith, as judges like that, but these people should not be practicing and need there disclipnary action at least. There is only one good person there, the one who gave me the warning of what was coming. That party is the only one that wont be sued, and Ive already awarded them for doing the right thing. I cant wait to file this week, and get the divinely sittings going and prepare for my specialty, depositions as the way the merger of Dr. Kaplans practice and Alpine abstention of those patients is very suspect, and the discovery process will shed light on that. I expect to file superceding complaints shortly after each aspect of the process. Worst of all, as while fine doctors are available in Vegas, they are a bit hard to find, and I ultimately, had to go to the ER for a simple medication refill. I purposely went to the hospital they have privileges at, so that when I was lectured that the ER was not the place to go for refills, I could file a formal report about how their own doctors abandoned me and I had no choice. Hey Lance, and Dr. A, you know what they say about Karma! I look forward to seeing you both in deposition....i love depositions, i was legend in depositions in law school; sp much so, my fellow students complained and we switched to using the drama school grad students to act as the deposed parties as well as witness during moot court sessions, as I was brutal in examining witnesses under oath. A lawyer must advocate zealosy for their client, and I do. I dont like sitting in Court where the lawyers from opposing sides are friends, and chit-chatting about family, hobbies, etc. I always wanted my attorneys to go in and win, not make friends, but, be respectful of the judge, Court staff and jury...the counter-party, NO MERCY....and THAT is EXACTLY how I PROSECUTE MY CASES....and I dont practice as a lawyer anymore. Yove been forewarned, go elsewhere, avoid the headache. There are lots of great doctors nearby, albeit, even Sunrise Hospital has become a ghetto hospital with abusive security and guard dogs walked Stough pre-op areas (yep, happens minutes before I had a simple cardiac procedure)....and this was after going through a screening process that makes TSA look like fun. I gave up on SUnrise after that. Stay healthy everyone, avoid Alpine and Sunrise.

The staff at this place is horrible. They are only available two days a week, do not forks phone…read morecalls on any other days. They sent me and my kids for testing but did not forward orders to the lab, so i had to call and no one was there. Huge waste of time. Then I asked for a note recommending sports for my obese sons, and the provider note the owner would do that. Instead they offered to print my records for free because they felt bad for not doing what is right.

Hi, was struggling with a chronic sleep issue, that was affecting everything in my being over 1…read moreyear.Dr. Maxham prescribed a 7 supplements, that I have been taking well over a month, let me say...BIG CHANGE...in energy, mindfulness, well being, weight loss, and yes my sleep has improved, from 2- 3 hours a night to 6- 7. At last I feel connected to the synergy of my body functions. ROMANS 8; 28

Listens to what the patient wants and practices integrative medicine and NOT just allopathicread more

Doctor Osuoha is very thorough. Takes the time to listen…read more Follows up. Receptionist very helpful.

Today I was screamed at for almost 20 minutes by workers at this medical office. I've had multiple…read morenegative experiences, especially with the office manager. Today (10/17), when I was simply trying to obtain my medical notes, Vivian and the office manager screamed at me, continuously talked over me, invalidated the truth, and verbally assaulted me. This kind of behavior is completely unacceptable, especially in a healthcare setting where patients should feel respected and supported. My initial visit on 9/20 was due to a serious medical emergency--I was found unconscious and rushed to the hospital. I was seeking immediate outpatient medical treatment and expected the office to provide professional assistance during this critical time. However, that was far from the case. When I first arrived on 9/20, I was required to sign a privacy policy notice agreement but was never shown the actual policy. Later, on 9/23, I tried accessing my medical notes through their online portal, but encountered issues. Vivian helped set up my account and spent almost 30 minutes troubleshooting the portal, only to tell me she would call me back once she could see it from the user's perspective. I never received that call and was left completely in the dark about my medical records. Due to the condition I was in after the hospital visit, I was unable to handle all my medical and business matters, so my mother (who is my caretaker) called on my behalf. She also experienced passive-aggressive, uncooperative behavior from the office manager. Despite multiple calls and follow-ups over three weeks, we've received little to no resolution and extreme unprofessionalism. After more than 10 calls with no resolution and today's disturbing confrontation with Vivian and the office manager, I am seriously considering filing a formal complaint with the Nevada State Board for the mismanagement of my care and the verbal abuse I experienced. In the meantime, I've decided to maintain my composure, disengage, and pursue alternative care away from this toxic and verbally abusive environment.

The office was easy to get to, it had drinks and snack snacks for all of the patients and the front…read moreoffice was nice. The team seems attentive and cares about helping the patient. I had to be referred out after the in office ultrasound so that I could get an x-ray and MRI. Once the results were back, the doctor got to me right away, giving me my options and said he would set a reminder for the office to call me back in four weeks to check in. Overall, very informative visit!

5 star doctor, honest and professional, a real doctor. Treated us with kindness and respect, great…read morecare.

I brought my 17 year old son to see Dr.Olson to help with his anxiety. Within minutes of being in…read morethe room my son felt comfortable, it was a completely different experience for him than the western medical services he has experienced. He went into depth with HIM about what's going on and was listened to by Dr.Olson. After he ran some tests and came up with a plan for treatment I could see that my son felt better just from the assurance he got. We left the room and he said "that was so cool, he actually listened to me" and thanked me for bringing him. We got some tinctures and powders to help FIX the root of the problem not mask it with something he will be prescribed for the rest of his life. If you have a child and are looking to help them I highly recommend taking him here. After having such a great experience I also made an appointment for myself. Worth every single penny.

I was referred here and really liked Dr. Olson, but he gave me some very bad advice. Took in recent…read moreblood tests and a test that showed a rare toxic fungal infection that was taking over my central nervous system. He diagnosed me with fibromyalgia and Epstein Barr (which 95% of us have in our system). Saw the test results of this toxic fungal infection and told me not to take the anti fungals I'd been prescribed, so the condition got worse and worse.....second visit I asked him why I was peeing so much, he had no idea. I had an Internist friend look into the many tinctures I was sold and she said there were diuretics in 3 or 4 of them, not what someone who is thin and losing weight from illness needs! I spent waaaaaaay too much money here and they just expect you to pay for whatever is in the bag they hand you without going over it. I got wise the second visit and opened it before I left and started pulling unnecessary tinctures etc out. I originally went in for adrenal issues. When I emailed Dr. Olson about all this, I got no response at all.