Glenn Broom

Wonderful office staff. Very caring and professional. Competitive rates for home, auto and life…read moreinsurance! Highly recommend stopping in to see what they can do for you!

We had such a great experience. Not only did we get better coverage for less money, but I…read moreunderstand my policy as well! Thank you to Mark for being so patient and helpful.

Leo Longworth - State Farm Insurance Agent

4.2

(6 reviews)

This will be my first month with State Farm and I must say so far so good.. when I first contacted…read morethe company I spoke with Shay and she was great she took note as well as my important to help me find the best policy that fit for my family.. she was also very helpful and understanding..

I love the fact that they are very personable and able to meet with you one on one to explain a…read morepolicy to meet your needs or find an option that works best. I have used Leo for over 10 years with my vehicle insurance, my life policy, and kids policies. Shay is very good employee that is knowledgeable and friendly.

Williams Hess Insurance

3.0

(2 reviews)

Gave 1 star because it required something.. I have called and left 5 different messages including…read moreone directly to the carrier. Anthony who is the only VM the personal lines VM goes to never answers or returns call. Commercial lines--same thing no one answers. We need to cancel a policy because we sold the item but can't do that directly with the company and no one at this agency cares enough to return the call or email. So very unprofessional and non client oriented. Don't see how they have lasted this long. Meanwhile the policy is earning premium that we could be having returned to us.

I'm talking way into the future because I don't know if Williams Hess Insurance is still in…read moreoperation and I certainly do hope so! Best insurance service around. Orlando area. Laurie Fabick

Floridacentral Credit Union

(6 reviews)

I have been banking with this branch in Lakeland for awhile now and if I could give 15 stars I…read morewould with 5 stars going to Angie, Symone and Kris. These are some of the nicest not only employees but people at heart. I never have a problem and they are always very friendly and we talk about everything. I was blessed when I found this bank and the people who work there I cant say enough about the Lakeland Fl branch of Florida Centra CU Ken

Ms. Dacia (Dee), the Branch Manager, exhibited excellent service by going above and beyond to make…read moremy vehicle refinance seamless. Being that I work a 9 to 5, it is usually difficult for me to do business at most places, as most institutions are closed by the time I clock out. Dee, however, did not acknowledge this as an obstacle, and navigated the process by phone and email. She was quick, informative, and quite helpful. I definitely recommend her, and Florida Central CU for your financial needs and inquiries!

Suncoast Credit Union

Adelia was great. Very friendly and knowledgable. She didn't take long to help with my needs.read more

We have been a member of Suncoast for over thirty years. During this time, we have also had…read moreexperiences with many other financial institutions. Suncoast is hands down the best we have ever used. They always provide outstanding customer service and competitive rates.

Citizens Bank & Trust

I have only recently been doing business transactions with this bank at this branch. The people…read moreare all warm, welcoming, helpful, respectful, and seem to be happy to see me! It's a good experience!

Great local bank! In my 20-year experience with this bank having had personal accounts as well as…read moremultiple small business accounts, I can say they truly care about helping people and small business.

Wells Fargo Bank

3.3

Worst Bank EVER!!! Denied for Wells Fargo Active Cash Credit Card even though over 20k in bank and…read morea Credit card already with 10k credit limit. Its a scam people. Dont take the hard hit for 2% back. They will deny you! When i called them to say I wanted all my money to go through Wells Fargo they said so sorry. They advertise for 2% back on all transactions but its a scam they don't intend to do give anything back. Don't fall for it!

I had several hundred US savings bonds to redeem and management set up an appt for me to work…read moreexclusively with a teller to complete the 2 hour process. Big thanks to Loretta and Corina!

Why does Yelp recommend reviews?

Hundreds of millions of reviews are posted on Yelp, and our automated recommendation software works in the background to showcase the reviews that it …

4 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Anthony E.

11 years ago

By far the best customer service I have received. I typically do not write reviews, even if service was bad, however I have never experienced such friendly environment when walking in to a public place, so I figured it was worth the share. Not only was all staff friendly but upon trying to acquire a quote for my home and auto insurance I learned I was lacking coverage on my automobile policy. I did not realize full coverage only pertained to your vehicle and that it had nothing to do with your liability coverage, no agent had ever explained to me that the liability is completely separate than that.. I was able to get a stronger policy, even though price was same as I was paying with Geico, but coverage was double than what I had with them for about the same price, in reality the Allstate policy was in fact more economical. I called Geico before making the switch to compare it with the quote that I was provided by Allstate and if I would have increased my coverage and carried the lower deductibles my Geico policy would of went up $70.00 more a month. If you are not sure what your insurance does for you, this is the people to contact. Thank you, Ms. Mari Polit and the Glenn Broom Agency for assisting me and guiding me through the process and mostly for educating me. I really appreciate the professionalism and the way I was treated. read more

Lucille M.

10 years ago

Had a wonderful experience walking into this office. I recently moved to Bartow and was recommended to this agency, I am very happy I did select them. All of the staff was friendly and they were also very helpful in helping me understand "insurance". I am a very happy customer. Thank you Glenn and Staff. read more

Fernanda P.

9 years ago

Great customer service from these great group of people. I always refer my friends and family to this agency for their insurance needs.

Mari P.

9 years ago

Great services, staff is fantastic and very professional. They saved me money and were able to provide me with an excellent coverage.

Glenn Broom - homeinsurance - Updated August 2026

People who viewed Glenn Broom also viewed

Legacy Multi Services

Sarah at Legacy Multi Services is courteous and professional…read more She responded promptly and addressed my concerns from the time of the initial contact call (Tax Week) as she assisted me throughout the tax prep process. Sarah kept me updated by following up via texts, and emails. Superb service, highly recommend.

Lock Insurance

3.5

(8 reviews)

They never sent a quote after repeated phone calls and I wasted a lot of time getting the info they…read morerequested. Never ever waste anybody's time.

I really like this agency, they are quick to respond and the staff are always friendly…read more They have added an AI to the phone system and surprisingly , it works pretty well But I still prefer to speak with an actual person.

Marvel multi services

James achille is the best in town quick service and great customer service receive tax return in…read more1week y'all go see James tell him I sent you

RC Tax Service

I could have sworn I reviewed these guys, but can't find where! Isabel at RC has been doing our…read morebusiness monthly taxes for a year and it has taken so much off us! She just did our personal and business taxes for the year and I couldn't be happier. She's so friendly and she got us back more than expected. And you can't beat the price, she's really great at her job! Don't be surprised if you have to wait, even with an appointment. Just be patient, they are worth it!!! I feel I could say so much more, but bottom line is we couldn't be happier, so glad I found them. Thank you for everything.

Ameriplan Opportunity

Hello, I am a recruiter for Ameriplan! Are you interested in working for Ameriplan? Please check…read moreout our Promotion! It has been Extended for the month of June. If you are interested, please give me a call @ 404-820-5909 and leave a VM, and I will get right back to you. Or you can check my Webster out @ www.mayatu.ameriplanopportunity.com. Don't hesitate to reach out for this Promotion, so you can get lock in for that price! The regular price is $ 69.95, and it is going for $ 19.95. Due to the Pandemic where many of us have Lost our jobs, this is our way of help. We are healthcare fighters, we are here to help. Make sure you click the link below to see the Promotion.

Accounting Solutions For You

she helped me and my wife with our 2023 Amended return, and we got it quick and easy!read more

Citizens Bank & Trust

Amscot

This Amscot store is Awesome ,I feel so secured with all my financial transactions and Great people…read moreat the windows i look forward to each visit!

Jackson Hewitt Tax Service