I have relied on Heather Hindmon the last few years , I can't imagine anyone else handling my insurance needs, She is always professional and listen's to my needs. I came to Lock Insurance at a difficult time in my personal life and Heather was there to smooth the process and understand my unique issues. Using Heather as an example, I can only assume the remainder of the insurance agents, conduct themselves in the same manner of professionalism. I have found it to be a standard of Practice with Lock Insurance thus far. Heather was not only professional , she is very friendly and down to earth. read more

I shopped around and found Heather Hindmon to be the most thorough and attentive agent. Not only that, she found the best rates for my two homes. When another company quoted a better price for one of my homes, she easily matched it. I wish I had shopped around earlier because she saved around $300 on my old home. For my new home, my mortgage lender at Compass (another company I enjoyed working with) told me I received a fantastic insurance rate. I already referred a friend to Heather, and they already saved several hundred dollars. I definitely found my go-to insurer. read more

I wish to inform and thank you for the exceptional service I received from Amanda Chaucer, she was able to find an affordable policy for me I appreciate that she was very responsive to my calls and emails. It was a pleasure to see Amanda who enjoys her job and is so competent and willing to go out of her way to satisfy a customer. AMANDA CHAUCER, Find service will assure my patronize with Lock Insurance with my Insurance needs. THANK YOU AMANDA & THANK YOU LOCK INSURANCE. THERESA STICHER LAKELAND FL. read more

Being new to the area I began shopping for auto insurance with no knowledge of Florida regulations or requirements. Amanda was very professional in providing me with the information I needed to choose the policies that would best fit our needs. I ultimately chose Lock insurance because of the way I was treated by Amanda and look forward to doing more business with Lock Insurance in the future. Jeff B. read more

Amanda Chaucer was absolutely amazing. Being a first time homeowner and I didn't even know where to start. She came highly recommended and I am glad I decided to go with Lock Insurance. She made the process quick and easy for me! My family and I are grateful for her services. I would recommend her to anyone looking for insurance. Thanks again for all the help and great customer service! read more

One of the dreaded obstacles when building a new home is the "insurance" Nothing could be further from the truth when working with Lock Insurance and their agent Kim Ice. Entire process was handled professionally and promptly. If we had questions Kim responded within hours. We would recommend Lock Insurance to everyone ! read more

We just bought a small house and I called Lock Insurance which was recommended by the broker. When I called, Stephanie S. answered the phone and very efficiently and quickly guided me in the writing of a new policy. She answered all my question and I bought the home insurance because of her expertise. Bob H. read more

I called quite a few insurance companies for rates and most seemed uninterested. I went into Locke and they rolled out the red carpet and I wasn't leaving until I was helped and knew what to expect. Hello Customer Service - what a wonderful experience. read more

The agent Kim Ice was very helpful and patient. As a first time home buyer she answered all of my questions thoroughly and promptly. She provided clear explanations to everything I asked. I feel very comfortable having my insurance through this company. read more

You gave us a great price on our home insurance and was quick on giving us a reasonable quote. Lock Insurance saved me over a Thousand dollars a year on my Home Insurance, I highly recommend giving them a chance to give you a quote. read more

Amanda is by far top of the line in customer service! We were always able to get a hold of her with super fast response time. She also made our experience personable, she truly cares about her clients! read more

Ashley was very professional and very quick to write a homeowners policy with great rates. I would recommend you calling Ashley to get a quote and great service! read more

Kim was very prompt in responses and helpful in explaining all the details. I was able to get very competitive rates and I recommend Lock Insurance to any one.. read more

I receive very good help each and every time I call and who ever I talk to is very polite to answer any questions that I may have or concerns. read more

Keri was amazing! She went above and beyond when helping me find the right car insurance for my family. Thank you for everything Keri!

This agency is beyond terrible; agent never could reached; worst agency ever in my 40+ years dealing with insurance agencies.

Amanda was wonderful. She was very responsive to our questions and helped ensure our needs were taken care of quickly.