This is an amazing service and repair centre with people who truly care about their customers…read more Price is on par with other rv shops but the service and quality workmanship is top notch. I drive over 2 hours just to use these guys.

My trailer was in rough shape and needed a lot of small repairs, my insurance covered a…read moreproffessional cleaning company to clean my trailer who came to where I stored it and did an amazing job cleaning every crack of the trailer, next was the repair portion which Grampas RV was sugested by someone to me. The parts to repair my trailer came in wrong the first time so they contacted me to keep ny trailer til the right parts came in. It took a few nonths but eventually they finished. I could not pick up the trailer for a few weeks after it was completed due to medical issues, but it was already in the yard for a few months waiting for them to repair it so they agreed ti keep it til I coupd get in to get it. I picked up the trailer and when I finally opened it up to look through it and prepare for a trip I was shocked to find mice had torn into seal bags of rice and flour in the pantry. I then noticed my carpets were full of mouse poo and smelt of urine like months of mice traveling through leaving a disaster that left my trailer smelling like a Hampster cage. I called and was told it was my fault for leaving it there the extra couple weeks because the months they had it wouldn't be the issue, no it was the extra couple weeks it took me to get the trailer after they finally finished the job. I was then asked if I had ICBC, I just paid them a 500 deductable. I was then told well don't leave food in your trailer open for mice, to which I responded the bags were completely sealed and chewed through which i have pictures of. Everything in the trailer has always been in my trailer and never were mice ever an issue and the team of proffessionals who tested and cleaned my trailer just before I dropped it off can confirm this. I will update this review after I speak to the owner. I was told he would not take responsibility for the damage by his staff today which is shocking. BBB has also been contacted and will be updated as well. I did not expose my trailer to mice their yard did. I did take a few weeks after the job was completed but the trailer was still there because they told me they were keeping it to order the parts. The work they did was great and they helped me by holding it a couple extra weeks. But I signed off on it and paid them the deductable to make sure they got paid asap because the parts took so long I did not want them to wait any longer for their work. But now they are blaming me for the mice that happened in their yard. I'm dissapointed with them to say the least but lets hope they make things right and turn this review into a better one. They do descent work but they need to do something a out the rodent problem. And when rodents infest a trailer in their care they need to be responsible for cleaning it as feces and rodent urine is toxic and I just had the trailer cleaned top to bottom I want it back clean not a health hazard.

We just took our trailer in to get it dewinterized this weekend! Mike was so amazing with showing…read moreus how our whole water system works! He was very friendly and knowledgeable! We had a million questions and he took the time to answer them all, never making us feel rushed! He went over everything with us that we were uncertain about! We highly recommend his service! It was outstanding! Thanks for the great customer service, hard to find these days!

From the owner: RV Repair Appliances…read morePropane Solar Brakes and Bearing Satellite Systems Seals Plumbing Rot Repair Abbotsford Fraser Valley

Tech Trailer replaced the skins on a small cargo trailer. The work was poor and his original quote…read moreended up being almost 5 times the amount. I posted photos of his crap work on his FB page and he quickly deleted them. I have posted the same photos of his poor work on another review and they are there for all to see. Be cautious when dealing with this individual, he is misleading and not the technical nor professional that he claims he is. Very disappointed in in the work and his unethical practices. Terrible experience and calling names to his customer really goes a long way in the promotion of a business. I could have bought a brand new trailer for the amount he charged.

Five Stars - Highly Recommended!…read more I recently purchased a poptop parts van intending to move the top to my good van. When I contacted a number of local shops asking for quotes on this project, responses ranged from "too busy" to "too much trouble!" When I emailed Tech Trailer, the response was simple, "we can do it!" I met with Dan, the owner and was immediately impressed by his passion and attention to detail. Over the next few weeks, this good impression was confirmed many times over. Any problems encountered along the way were solved with innovation, determination and good humor. The quality of the install is considerably better than what the OEM manufacturer of the top did and Dan came up with many improvements along the way. The original quote was honored, and Tech Trailer did their utmost to ensure I was satisfied. Tech Trailer is a professional shop and works to a very high standard!

wij huurden een campervan bij Fraserway om 10H45 zou men komen ophalen aan het hotel…read more Toen 1,5 uur later nog altijd niemand kwam opdagen contact opgenomen met als uitleg Traffic was been not on our side today. Ze hebben dan maar een taxi gestuurd. Bij aankomst in Abbotsford geen excuses de bazin van fraserway bekeek ons niet eens. Wij hadden een fietsrek geleend met bijhorende fietsen ,fietsrek was stuk daar hebben we dan ook nog veel tijd verloren tegen het half hersteld was.En de fietsen waren allesbehalve gebruiksklaar .We moesten maar zelf de banden oppompen.kortom meer dan 4 uur verloren,En trouwens niemand meer zien toekomen na ons dus ze waren ons gewoon vergeten op te pikken aan het hotel. In calgary waren ze wel heel vriendelijk en correct groeten Sven

had a fantastic experience with Fraserway RV thanks to Keenan, who went above and beyond to assist…read moreme over the phone. From the very beginning, he was incredibly knowledgeable, patient, and genuinely invested in helping me find the right solution. He took the time to answer all my questions thoroughly and made what could have been a stressful process feel smooth and straightforward. It's rare to come across someone so professional and personable. Keenan is a real asset to the Fraserway team! I highly recommend reaching out to him if you're in need of RV support!

We needed new torsion axles on our 1962 Airstream. Chris and Jeff were so knowledgeable. Just took…read morea 5,600 mile worry free trip. They are the best!

We have a 16' enclosed cargo trailer that we use as a job-site office/tool trailer. We bought it…read moreand it had a rollup door at the rear that was falling apart. We had Trailerman build from scratch custom rear doors and completely overhaul the exterior. Trailer looks like a brand new!!! We are so please and will be a customer of Trailerman forever. Thanks Kris and Team!

We rented one of their trailers 2 weeks ago. When we picked it up it appeared adequate despite…read moreshowing it's age. The price was more or less the same as others in the rental market but definitely over priced for what you get. There aren't any extra's. We weren't expecting to hotel it but camp so we accepted it. One of the trailers beds was the table top conversion type. I had no trouble setting up the bed/table and made sure it was properly seated. Our girls used it for one night their weight being around 150 lbs combined. No problems other than that all the comfort of all the beds in the trailer had departed and it was like lying on the cold ground. The next day I sat down on the bed and whoosh...the table gave out; I have to admit I weigh 250 lbs but we weren't told that it wouldn't handle my weight. After this I looked at the table top and there was some damage on the side that fell down to the floor. However it reseated and the girls continued to use it for the next 2 nights without a problem. I did look at the top and noted that it was made of fibreboard which could have been the problem. Needless to say I stayed away from it for the duration. If I was told that it couldn't handle heavy weight I would have never sat on it. Aside from the worn condition of the trailer we also found some moulding damage and a storage door with it's frame cracked. When I returned the trailer I showed the staff member these damages. I was in a hurry and forgot to mention the table top issue. Two weeks later they called me and said that I would have to pay for a new table top. I calmly explained that it wasn't my fault for the incident. It either was due to 6 years of wear and tear or a overload or some of the both. They explained that they were billing me for about $250 to replace the table. I plead my case that I hadn't abused the trailer and that I set up the bed correctly. They didn't see it my way and as it became apparent that I wasn't going to accept this their voices worked up to a loud roar. Because it did happen on our watch I offered to pay $100 as a compromise. This also didn't appease them. I said that I wouldn't pay any more than that and that we obviously weren't going to agree and we then hung up. They said they were going to bill my MasterCard and I have put a block on any transactions from them. I'm still waiting to see how this ends. Lorne Kruse

Rented the 22ft Salem, showed up and was surprisingly told there is no awning on their units. The…read moreunit was clean and easy to pick up, though. The unit also comes with absolutely nothing, as in nothing but toilet paper. No plates, no cutlery, no pots, nothing, fyi. We went camping to Manning Park with NO hookups, so we relied solely on the unit's water/electrical working. Within minutes of turning the pump on, the rear shower knob blows a leak, losing all pressure. We had to drive to the lodge to use a phone and go without water for 1.5 days until, to their credit, they drove up and repaired it. However when I pointed out when they got up there that the battery wasn't holding a charge, I was told they checked the battery and it was charged. Well, the battery was clearly shot. Thankfully I brought a generator, however the battery would not hold a charge for more than 6 hours WITHOUT USING ANYTHING IN THE UNIT. We could not cook or use the water pump as the battery died after half hour of usage. And yes, the fridge was switched to gas, not electrical. With only limited allowable generator use time as per park regulations, this unit effectively became a tent with a fridge for $100/day. One of the propane tanks was half full as well, despite having to return the unit with full tanks or risk being charged. Combine this with the worst rain storms I've seen in 27 years at Manning and having no awning and not being able to sit inside using lights, this was the worst unit we have rented. The bed was literally springs with thin fabric over them. We actually thought they forgot to put the mattress on and left us with the box-spring. You physically cannot sleep or lay on the bed without getting bruises and springs poking your shoulders, hips, and elbows. This bed is not even used in the cheapest hotels in the Downtown Eastside of Vancouver. It is beyond comprehension why these beds are in this unit. We have owned and/or rented Okanagan, Jayco, Terry, and Outbacks and have never, ever seen or experienced such awful, painful beds. Upon returning the unit and voicing our concerns and displeasure, we were told that the battery was checked when we rented it and that it was 'strange' that it wasn't holding a charge. We were told the beds are standard and most people are 'used to sleeping on their own nice beds at home'. We were also told that the owner would call us regarding our concerns when he returned to work a few days later. This did not occur, but they have their $1100. In sum, A and H RV Rentals provide clean, easy to pick up/drop off, expensive, non-functioning units that you cannot rely on or use.

Increible experiencia…read more Habiamos rentado antes en otras empresas, pero nunca fueron tan buenos como en OceanWest Felicidades y muchas gracias

Still waiting for Dave to return the $500 he overcharged on a Generac home generator. It's been two…read moreyears. Dave is the principal owner of the business and recently got into the home generator business as a distributor and installer of Generac products. I signed off on an estimate / contract with him to install Generac's largest residential generator. Other than delivering the home generator unit and sub-contracting the gas and electrical hook-ups, I basically had to step in as the general contractor and work with the gas / electrical guys because he would not return phone calls to them or to me. In fact, I had to contact Generac directly to set the generator up and get the 10 year warranty he was supposed to secure for me as part of his estimate and contract. Even his own staff told me privately that he is over his head and not very good with customer support. I do not recommend Ocean West.