The majority of the staff here were helpful and knowledgeable while still being gracious to a woman…read morewho knows little about her vehicles parts. Some of them go above and beyond just selling a part and actually tell you honestly if a cheaper product is better then the expensive one - which I really appreciate. I didn't have as pleasant of an experiance at the Clearbrook Lordco the majority of staff ignored me.

Had two major items which I needed to fix my 2011 Navigator. Ford no longer made same, and this…read moreAuto repair went out of their way to find them. Excellent service, and some parts even have a 4 month warranty. Highly recommend and thank you so much, my vehicle is back on the road!

Andrew at Pro Auto is as good as it gets !!!! I had a complete run around dealing with Mini…read moreYaletown in Vancouver. Andrew was the only competent person that I could ask for advice in replacing my engine on a Mini Cooper. In the end Pro Auto went way beyond the call of duty and replaced the engine in my Mini for me. The engine price and labour cost for the job was very fair. I highly recommend dealing with this company for auto parts. Paul Slipper.

Sold the wrong part and within 20min they wouldn't return it or exchange it for the right one!!…read more Absolutely the worst experience ever! Now I have a $100 paperweight. I will never shop here again!

Was once a business to recommend. No longer since it became a corporate franchise. I tried using…read moretheir online booking. No response. I rented a U-Haul from here last year. The guy at the counter was completely lost on how to do the computer work. Maybe he was new but no one else at the counter was willing to assist him. If the mechanics have not changed I could still recommend the shop skills.

We were in town for a weekend hockey tournament on a long weekend in November. Our engine light…read morewent on with a 'check engine charging system' light flashing. We frantically called around on a Saturday late afternoon of the long weekend and Gerry's Automotive was the ONLY place that would check the diagnostic. Turns out we needed an alternator and it was 3:30pm when we arrived (they close at 5pm) We were extremely grateful they drove to parts store to pick up new alternator and installed it, we were gone by 5pm. If they wouldn't have gone out of their way for us, we would have have to stay in a hotel for another 2 nights, miss work and and school Monday to get our truck looked. Thanks for being soooo helpful to us!

I have been going to alder auto in aldergrove. For the last fifteen years today, I was buying oil…read moreand was deciding whether to buy a pail or a four liter. I was adding up and comparing the prices to see what the savings was. The employee was so rude, wouldn't help me. Didn't care. And then the rest of the staff stood by as I told them he could at least be helpful and not have such a poor attitude. I will never go back some of the other employees or someone should have just said. That he is there to actually help and to have a little bit of patience as there was no one else in the store

Parts here are way cheaper than some of the other places out there (Lordco) and if they don't have…read morethe part you need in stock they can usually get it to their store within an hour depending on how many drivers are working that day. The staff tends prioritize the customers over the phone first even though your standing right in from of them as you may wait 10 minutes to get service at times.

had my 2006 Dyna Lowrider serviced here and the work was done on time and on price point as told…read morewhen I brought her in. awesome service. Keith.

Took control of the refit of my friends motorcycle, because he was in an accident he was very…read morepleased so far anyway.