The customer service was excellent. I went for a state emissions inspection and an oil change. I…read morewaited a little over an hour. Five or six chairs in the waiting area and a rest room & tv. Prices were very reasonable. I was in and out. I love that its first come first serve. This way, you have a pretty good idea of how long your wait will be given the time you arrive. I will be returning for service with our vehicle s.

Today I went to get my truck inspected first I did not have nothing, insurance or registration…read more Left and brought it back to get vehicles inspected. Now im sitting there and nothing went right for me on this day. Im so piss that I want to not ever go up there again, find somewhere else to take my vehicles. I was taken 3 vehicles to United for years and today I do not feel good about them. Part of it was being patient which I don't have. Sorry

This is my second time at Reliable Auto for a state inspection. First, the young ladies are…read moreextremely kind and deliver excellent customer service. They are always a pleasure. I didn't have a copy of my insurance card; the young lady was kind enough to print a copy for me from my online policy. I had a daytime running light that had been out of service for weeks. I fully expected to pay for that in addition to the cost of inspection. Apparently the wiring was loose so I was not charged. In today's environment that level of honesty is extraordinary. I will continue to patronise Reliable Auto and recommend them to everyone I know!

I am very unhappy with this place. I brought my car in for what should have been a minor repair,…read morebut instead I was charged $159 for what felt like a bogus diagnostic test. The biggest issue, however, is their customer service. They rarely return phone calls, making it extremely frustrating to get updates or schedule service. Poor communication and unexpected charges have made this a disappointing experience. I would not recommend this shop, be careful.

Had a recent oil change and state inspection, plus asked them to check tire air pressure. Dropped…read moreoff at 8 am and was ready before Noon. No issues, I've used Bud's before. There is a small surcharge for paying with debit or credit. Parking: a few spaces out front along Garrett. Would come back.

Just got my car inspected and oil changed at Bud's. Dropped off end of the day before. They…read morecalled before noon the following day saying it was done, no repairs needed. Fast, efficient, honest and a reasonable price. I'll be going back when I need my car serviced. And it's a short walk from my home.

This auto shop used to be very good. But now it is horrible after the management changed. I had a…read moreState inspection there, they forced us to change the brake pads! about 7-10 days after brake pads replaced, every time when I brake the car, it makes a hissing sound, it sounds like the pads worn out completely. And they charge 3% credit card surcharge unless you pay them cash!! Will never to go there again!!

I dropped by Lei's Auto and told them that my power window is broken. I want to know how much they…read moreare going to charge to replace it. At the time, they were about to close, so I said I could drop by the next day. The guy strongly suggested I leave my car there so that they could work on it first thing in the morning. Given we are both Chinese, I believed him. So I left my car there and asked him not to work on it until he gave me a quote. I didn't hear back from them the next day, so I called. They told me it's going to cost more than 1000$ to fix the window. I think it's too expensive and wanted to figure out something else. However, when I went to pick up my car, Lei's insisted on charging me 45$ for the mechanic inspection. I didn't think it was fair, but as a lady who wants her car back, I had no choice but pay the 45$. No one informed me that leaving my car there would cost me 45$. In fact, I think they set me up for this. Not honest people, not recommended. 再去lei's auto之前， 我就打电话说我的电动车窗坏了。 需要修理。 我到了lei's修车厂时，他们快下班了。我说我可以先开走，等他们查好价格再过来。当时的一个工作人员强烈建议我把车留下，那他们明早就可以早点开工修理。我说那你要先给我个报价才可以修理，他说好，明天一早就给我电话。第二天并没有人给我电话，我打过去好几次，然后才有人给我报价说要1000多刀。我觉的太贵了，就想把车先取回来。去取车的时候，lei's一定要收我45刀的mechanics检查费。说白纸黑字在墙上。可惜我头天来的时候并没有进屋，也没有看到这张纸，也没有被告知过。这应该就是欺负我一个女生，想拿回车不得不给钱的感觉。付了45刀买个教训，也给各位同胞提个醒。

Took car in and was able to get quick and easy to understand information of what was needed…read more Called to get more information and they were very helpful. Great customer service etiquettes.

Called on an afternoon about getting a tire looked at cuz I thought it needed a patch. I knew my 2…read morefront tires were about at the end of their use. They fixed me up with all new tires and got my car back all in 24 hours. Super pleased!

Oil change $88 for my Lexus RX. Was able to be seen right away and the whole process took ~40 mins…read more Paying in cash saves you 3.5% transaction fee. They don't do body work; used to.

Came in and got a quick estimate. Staff explained everything and made suggestions. Quick service…read moreand good prices. Staff is friendly.

On Saturday, November 1, my boyfriend's car stopped on the road all of a sudden. This was not ideal…read moreas we were both out of town and we had plans that day. We called around 9AM and we were told that they had the availability to check out the car immediately. The company was fast, efficient, reasonably priced and friendly. We were able to leave the auto shop at 1 o'clock and the car is in good shape and runs perfectly now. We cannot think Ross's enough.

My family and I have been going here for years with our cars. Prices are very reasonable and…read morewhatever job that needs to be done will usually be finished before the day is out. They call with estimates before the job starts so you can gather time to get money together lol. Best to come as early as possible because it can fill up quickly throughout the day.

Everyone there was so kind and helpful. I dropped my car off without an appointment and got it back…read morevery quickly. My car looks great! I would highly recommend this establishment!!

1. to toe car they wanted to charge my insurance company 2500.00…read more2. investigation reported and being conducted. 3. stay as far away from this place as you can because you will get ripped off.