Hot tub, geniuses! Friendly, honest and quick service. Thank you!!! I know who I will call every…read moretime in the future. : )

I re-contacted Odell because he is known to be knowledgeable. He came out and sorted out the…read moreproblem quickly and well. He was fast and pleasant to work with. Glad I called back.

Similar experience as others have had when it goes via Home Shield. Rude, unprofessional, and…read moreincompetent. They have been out to my rental house 4 times and the issue with the pool/jacuzzi heater is still not fixed. Poor communication skills, and then get upset when you call them out on things. Everything via text, and then they have the audacity to get upset if I don't immediately jump to give them a review. Well...Here you go. Stay away from these folks.

Mmmm...I'd go the other way if you could. They were assigned to us by first American home warranty…read more Which, that's on me for dealing with the warranty people in the first place. I submitted a claim. I was given a windows time frame of when they would show up. They called and told ,e it would be two days later. Bonnie, I believe is her name, not a native English speaker, told me that was wrong and I shouldn't rely on the email from the home warranty company that she decides when they come out. Honestly I copped a little bit of an attitude because she was a little abrupt and rude. My question is as your customer and not a mind reader how am to know that. Honey, she really started to lay in to me about how she does her scheduling and basically I am a moron for relying on the email notification. She is rude, rotten example of humanity. So we agree to when they will come out which is a week after my first request. It shouldn't take that long but ok, what choice do I have since I am with this equally inept home warranty company. The guy comes out, he had been there before and couldn't fix our other problem so I didn't have much hope for him this time either. Like, you can always tell what you're getting sometimes and this was no exception to that rule. He muttered around about something, I don't know that he really knew. It's not a mark against him, I just don't think he has the expertise for this job. I couldn't quite understand him, but I got the just the igniter was out. I wait around and they contact me 3 days later. They are going to have to send their lead tech out. My suspicions with the first guy are spot on. Always trust your instincts. So I schedule the appointment with the mean Russian lady. Via text. They text me later and need to push it further out. This is now 3 weeks since I've made a claim and two weeks since the first fellow came out. I'm not happy, honestly. She tells me it will be another day that they come out. I mentioned I had taken off of work to deal with this. She says I don't have to be there. Um, yeah, I do. You can't just come on my property unescorted. That's not how it works. She tells me -via text! - still no actual call- that it will be two more days before he come out. So I told her as her customer I guess I have no choice in the matter. These mother fuc*ers text me the day before to cancel the appointment and they aren't coming at all. I had to call the home warranty people and start all over, they hadn't even bothered to tell FAHW. Subsequent FAHW sent me a letter telling me they had been discharged as a provider for them. Yeah, well no shit, they should have been let go a long time ago. Highly highly recommend not to use them or go near them. The staff lady is mean as hell, the tech is inept and in general I think they have no business in business.

AVOID Spa Repair LA and Walter AT ALL COSTS unless you enjoy lighting thousands of dollars on fire,…read moreruining your equipment and getting ghosted. I paid $4,975 based on his supposed "expertise" to connect and integrate a gas heater into my existing cedar hot tub system. He was the one who recommended the exact heater, insisted it would work, and told me what to buy. I trusted his advice. Big mistake. He showed up, did partial plumbing and installation work, couldn't get the system running, and started blaming everything--gas connection issues, then control boards (that he supplied), then anything but his own design. After a few failed attempts, he just... disappeared. No completion, no fix, no follow-up. Meanwhile, my hot tub has been completely unusable for months. I brought in multiple independent professionals to figure out what went wrong. Every single one of them said the same thing: the setup he recommended is fundamentally incompatible and will never work. Even the manufacturer confirmed it. This wasn't a minor error or bad luck--this was a completely wrong approach from the start that never should have been recommended and Walter has absolutely no idea what he's doing. And before anyone thinks I didn't give him a chance--think again. I gave him every opportunity to come back, fix it, or refund the money. Multiple calls, messages, and months of patience. Instead of taking responsibility, he stopped responding entirely. So now I'm stuck paying other professionals to undo the damage and take him to court just to try to recover my money. Call it what you want, but in my experience this is someone who will confidently sell you on a solution that doesn't work, take your money, and disappear when it falls apart. Save yourself the time, money, and stress. AVOID WALTER AT ALL COSTS!!! My understanding is that this is a new Yelp page because Walter had to take the other one down for how bad he was doing. Yelp: if you're reading this, I HAVE RECEIPTS FOR EVERY ONE OF WALTER'S ACTIONS. DO NOT TAKE THIS REVIEW DOWN.

DO NOT HIRE. These guys have changed their profile name; if you want to see previous reviews, look…read moreup Spa Repair LA, their actual name: https://m.yelp.com/biz/spa-repair-los-angeles Walter messed up initial install. Blamed the manufacturer. Charged another installation fee for replacement parts. Switched out the spa pack saying it was equatable (it wasn't). Misrepresented to electrician and then we had an electrical fire. Then ghosted when repairs needed to be made again and just stopped servicing the tub. Of course not before billing us for maintenance fees. Find yourself someone else - it will save you years of headache.

I was recommended and was not disappointed! The pool was in some major TLC need, but just look at…read morethe difference our pool is summer ready. He was responsive, quick, cost friendly, meticulous attention to detail, every aspect of their service exceeded expectations. Prompt, professional - highly recommended!

I WOULD GIVE MORE THAN A THOUSAND STARS IF I COULD…read more Couldn't be happier with the service! Octavio is wonderful in his job and can't believe the way my pool looks everyday and how clear the water is! I have used several companies before and never really worked until he came for the first time. We're very happy to enjoy a clean pool everyday. THANK YOU

I usually don't write up reviews, but the experience working with Premier Pool Plastering has been…read moreflawless. They basically built a brand new pool as the only part salvageable from our existing pool was the gunite pool shell. That included building a new baja shelf, new coping, new pool plumbing/equipment/heater, and re-plastering with pebble sheen. We love our new pool and visitors are always impressed with how beautiful it looks. I also want to give out a special recognition to our project manager Sam. He was so easy to work with through the whole process. He answered questions quickly when we contacted him and went the extra mile to help us out on multiple occasions. Would definitely recommend!

After stalling for a bit and some reluctance, We finally had our pool resurfaced by Premier Pool…read morePlastering. We opted for the PebbleTec Mini Pebble, and I can say the end results are amazing. Before making our decision, we received a few different quotes. Although there was a "Cheaper" option, we felt Premier offered the best overall value based on their professionalism, experience, and the confidence they gave us from our very first meeting. From the initial estimate through the final completion, Sam and everyone we worked with was professional, knowledgeable, and genuinely cared about making sure everything was done right. The office staff was outstanding--they kept us informed throughout the entire project, answered all of our questions promptly, and made the entire process easy and stress-free. When the project was completed, we were blown away by how beautiful our pool turned out. The PebbleTec Mini Pebble finish looks amazing, the color was just what the backyard needed and the quality of the workmanship really shows. It's completely transformed our backyard, and my entire family couldn't be happier.

I called them 4 times to get a quote to service my pool. Never got a call back they must have…read moreenough money

Got a quote for pool cleaning from this company $325 a month and he said once a week service was…read morenot an option. He said I needed service twice a week. Huh? Not only does this quote seem ridiculously high, Ive never paid more than $130 a month in the 8 years we've had a pool and no one has ever said I needed service twice a week. My pool isn't particularly big, I don't understand the quote. It doesn't matter now, I found a company that's been in business 30 years with fantastic reviews and is only charging $115 a month. I have no idea what kind of service they provide, but the quote was really disappointing.

They don't answer call and when answer They cut off the call immediately I do not recommend hiring…read morethis company under any circumstances; they are very unprofessional.

Super disappointed in this company and have been with them less than a year. My pool started…read moreturning green and after checking my security cameras I realized no one was showing up. I sent a message to Steve who said that wasn't possible but after he looked into it he said his cleaner had been sick. Of course I understood that but it was more than one week. He was rude in his communication but finally agreed to credit me a month. The next month the pool was turning green again, so I reached out after looking through my security cameras and seeing weeks where no one showed up. He said I was wrong that his guy was there and would send me proof. No answer why my pool was green again, just rude communication. Never sent me proof so I moved on. Would not recommend this service.

Del Rey was referred to me by a family member who happens to be a general contractor. Freddy came…read moreout for a free estimate. We chose to go with Del Rey after getting 3 quotes. They came out and got the work done. The total project took two weeks but they were only there for maybe 5-7 days and not for the whole day. They left everything clean and took all the trash. I'm happy with the outcome and will definitely refer to friends and family.

We had a fantastic experience working with Serafin, Freddy and the team at Del Rey Pool Plastering…read more Del Rey re-plastered and re-tiled our entire pool and turned it into a real showcase for our backyard! Our previous pool had become discolored and sorely needed an upgrade. Serafin came out and gave us a great quote. His team was very efficient and was able to get the job done in a very short time. Serafin and Freddy were very responsive when it came to any updates or questions. Not only did they redo the pool plaster with mini-pebble stones and new tile, they also installed a water auto-fill, skimmer and replaced a number of new pipes that Serafin discovered were leaking. After the project was done, we had small leak in our auto-fill and Serafin was quick to come out and fix it immediately. Overall, we love our pool and would highly recommend Del Rey Pool Plastering to anyone.