This was the best dental experience I've ever had. My visit to Afton Dental was professional,…read moreclean, and informative from start to finish. Dr. Hill was extremely trustworthy--he listened carefully to my concerns, explained all treatment options clearly, and never made me feel pressured. The staff was friendly and went above and beyond to accommodate an appointment time that fit my schedule. The office itself was immaculately clean, from the floors to the bathrooms, and especially the treatment rooms. Brittany provided an extremely accurate estimate for my children's dental services based on our insurance, which I greatly appreciated. The hygienist Tammy was gentle and thorough, and I didn't experience any gum discomfort or bleeding. I typically dislike going to the dentist, but I genuinely loved my experience here and would highly recommend Afton Dental.

Warby is the best. The whole team is just so caring and considerate. Really appreciate them taking…read morethe best care of their people

At first, I really enjoyed coming to this practice until January of this year. I came in for…read moreroutine cleaning and was told I needed 2 fill ins. A new dentist (I believe this was her first job after school) did the procedure. I ended up with my mouth being numb for more than 24 hours and 2 days later had intense pain and facial swelling. The practice admitted the fill in was in too deep but insisted I needed a root canal after failed antibiotic and steroid treatment. I asked to speak to the provider who owned the practice-Dr. Jones and was completely dismissed. There was no ownership to the damage that was done. No one offered to redo the fill in that was done incorrectly. I had a consult with an endodontist who confirmed I did not need a root canal and the error was in the fill in. All I wanted to do was speak to the provider who owned the practice-Dr. Jones, express my concerns and discuss a plan to fix my issue. I was completely dismissed and the provider would not speak with me. As a healthcare worker with over 25 years of experience, this was not customer service. This was not ownership to a wrong. This was rude and insulting. To date, I am still dealing with this issue and trying to get this resolved. I am now being told that I have completely maxed out my insurance in June and would now have to pay out of pocket. This indicates that Trinity billed incorrectly and took the entire annual plan benefit!!! Honestly this has been exhausting, unfair and completely unnecessary.

The staff at Trinity Cosmetic &General Dentistry are great. I went in for a new patient appointment…read moreand overheard them helping a patient. You could tell that he'd been there for a while. They were laughing and having a great time. The other receptionist helped me with all my paperwork and I was quickly escorted back. Dr. Jones not only looked over my teeth x-rays but conducted a neck exam since some dental pain and start in the neck area as she explained. They offer a variety of complimentary treatment for patients which is greatly appreciate in today's financial climate. I highly recommend her to everyone in the area.

I found them based on Yelp reviews and they are great! My parents are older and hard to please and…read moretheir experience at the office today was smooth and they are both satisfied. The dentist immediately adjusted my dad's dentures and stopped them from hurting when his last dentist never could after multiple visits. My mom liked them very much and both of them will be returning. Also, Lisa has been so helpful on the phone - it's super easy to book appointments and you don't have to wait long and they just seem to be organized and quick and happy to help.

This place is the BEST! Great customer service and really listens to your needs/wants . Explains in…read moregreat detail for any issues or suggestions. Makes you feel like you are part of the family! Lisa, Charity and Eric were so helpful to me!

Love my dentist office! Best staff and quality care. You'll love going to the dentist again!read more

I can not say enough positive things about this office. Their safety precautions are top notch and…read morethe staff is so personable I enjoy going to the dentist. My three year old had her first appointment recently and the hygienist was a rockstar. Talking her through everything and asking permission to use the tools etc giving her body autonomy. Dr Pat and Dr Boone are as smart as they come! Helpful and never insist on costly procedures just to make money. Feels like family

I am extremely disappointed with the way my recent experience with your office has been handled…read more For three weeks, I repeatedly requested a copy of my dental records. Each time I called, I was told that the records would be sent to me before 5:00 PM that same day. Despite these repeated assurances, I did not receive them in a timely manner. When I finally received what I believed would be my records, the information sent was incomplete and not what I had requested. After calling again and demanding my actual records, I was then informed that my insurance did not cover the full cost of my visit. I would like to point out that during my visit, the only services performed were photographs and X-rays. No cleaning or fillings were done. In fact, the technician specifically told me that I would be receiving a cleaning, but that never happened. This entire experience has left me feeling that patient care is not a priority at your office. Instead, it appears that the focus is more on billing and maximizing insurance charges than on providing proper service and communication to patients. I expect a prompt response regarding my records request!

After the initial visits, including exams, cleaning, etc., the billers decided to ask for…read moreadditional money and saying the payment was overdue. I called to clarify the incorrect bill to no avail. I finally had to file a complaint with the Better Business Bureau who could not communicate with this business because they didn't want to respond to my claim. Caution! Caution! Caution!...I would highly suggest moving to another provider like I did. Horrible billing department and poor communication among the practitioners and the patient.

ANOTHER 5 STARS!Dr. Dennis Lockney has been my dentist for quite a while now and has never…read moredisappointed me with his work. He's professional, knowledgeable, has a wonderful staff and did I say kind? He practices " Gentle Dentistry" a it shows in his care for his patients. Case in point: My tooth broke yesterday afternoon and he generously "worked me in" and within 2 hours I was smiling again! He's simply THE BEST

Great experience. Very nice staff! Made me feel comfortable and listened to my issues with my…read morecrown. Highly recommend!!!

Dr. Ryhnn was exceptional from start to finish…read more Consult: clear, thorough, and reassuring. Day of surgery: attentive and proactive with pain control (I had local for all four teeth), even lightening the mood by singing along to my favorite music. Post-op: very responsive - we spoke twice by phone, and all my questions were answered promptly. I couldn't have asked for a better wisdom-teeth extraction experience.

Dr. Ryhn was patient and thorough. My extraction was complicated and took multiple visits. He…read morepersisted until the tooth was out and he was certain area would heal. Staff was excellent, Kailie, especially, made me feel as if her only responsibility was to make this a successful procedure. I would trust Dr. Ryan and his staff implicitly.

The staff is nice but the dentist is horrible with time management. No matter what time you come in…read moreyou have a hour wait before they even get started sometimes longer. I also had a root canal done improperly. I was charged over $1000 for a root canal just to be told by another dentist less than a year later that its still infected and I had to get it extracted.

I have braces and I was recommended to go get a cleaning from my orthodontist. I did like how early…read morethey could get me in, but I see why they had open availability. The dentist herself was getting plaque buildup off my teeth and I had expressed to her how sensitive and inflamed my gums were and I understood it was going to hurt a little bit, but she was not even looking at my teeth closely enough to even be remotely careful or considerate. Didn't offer any type of numbing medication or relief. When I asked her, is it supposed to hurt this bad? She replied," well that's why I told you it was going to hurt." Just because you informed the patient prior that it was going to hurt, doesn't mean that you should just be careless with the process. My teeth cleaning lasted all of 10 minutes. I had also expressed that I've been having tooth pain for a couple years. She gave an "educated"guess that it could be a hairline fracture, but didn't even look at my teeth just looked at the x-rays? Then loudly, proceeds to tell me that my insurance wouldn't cover it. I don't care who knows or doesn't know, but it was unprofessional. Proceeds to give me a referral to a dentist that could look into that. On the referral, my last name isn't even spelled correctly? After I gave them my ID. I typically am very unproblematic and don't complain much about things but mind you, this was my first and last impression.

Yesterday ,I had a follow-up visit for a common procedure and the hygienist , Taylor , was…read moreoutstsanding ! She cared for my teeth beyond imaginable and the results are beautiful! She has the patience of a saint! I will like to also commend Dr. Fain for being so compassionate in how she administers local anesthesia! She continues to be comforting and eases nervousness ! I highly recommend this dental practice for anyone looking to get great care on their teeth.

Temporary living in Concord area. Had some painful dental issues afraid of cracked tooth and…read moreinfection. Walked in...Told them my situation. Receptionists (Shaw-neetaa) took my info and got me in within 15 minutes. Was met by dental asst --Lacy--did X-rays and checked teeth. Dr. Faine came in and reviewed and adjusted my crowns. This is a 1st class professional and caring dental group. They don't try to upsell you on everything you need done on your mouth and take care of the problems you have at hand! I would highly recommend you see or switch to this dental group. I don't get any freebies or compensation for this review! Just want to recommend a first class dental company...Go See them they are good!!!! Barry Miller --EM (barrymillerdjentertainment@gmail.com