Richmond, VA. Nov-Dec 2025. We live about 70 miles out of Richmond, Virginia, in a rural area that does not have taxi or Uber service. The Express Airport Inn, with a reservation through Global Airport Parking, was the most convenient and economical place for us to park our car for our recent 20-day vacation, flying out of the RIC airport. Pros: *As with all Global Airport Parking reservations, long-term parking at the motel does NOT require a hotel stay. *This hotel was by far the least expensive option for parking near the airport. Our total cost was $90.95, including taxes and fess. This does NOT include transportation to the airport. (see below). *Check-in was easy, and the woman at the counter was friendly and helpful. *Parking was plentiful in an outdoor lot. *We found our car in the same condition as we had left it. Cons: *We selected a hotel that does not offer a shuttle to the airport so you need to call a ride-sharing service or taxi (which increases the cost and adds some uncertainty about the time required to get over to the airport). We took Uber TO the airport at a cost of $15.44, including tip, and it took about 15 minutes for the Uber to come. Upon our return, we took a taxi (after a red eye flight and temperatures near freezing). The driver informed us that all trips within four miles are a flat fee of $18 (plus tip). Even with the added uber and taxi fees, this was still the lowest-priced option. It worked out to about $6.32 per day. *Most of the parking spaces were uncovered. We returned to a car that was snow-covered. *It's not clear whether security monitors the lot. We would park here again, through Global Airport Parking. read more

We booked with Global online. On the way back from our cruise, I called Global to get the shuttle.Global couldn't reach the loser parking company they contracted. In the end, nobody came to get us and we had to Uber to our car. That cost an extra $40, which Global alleged they would pay us back. Overall, this company is a joke. No one could tell me where the shuttle was. They were patronizing and condescending. All they kept on saying is that they understand my frustration. I want them to try herding three children and two luggage bags through Fort Lauderdale Everglades Port, looking for an unmarked Van after they told me to hold up a yellow sticker that they never gave me. These guys are total clowns. Pay $8 more a day, save yourself 2 hours and park anywhere else. Such losers. read more

Oversold Parking. Arrived at the parking I had reserved and paid for three weeks prior and lot was oversold. Their offer to try another of their locations not adequate when you are trying to catch a nonrefundable flight and dealing with TSA delays. Ended having to park at the airport for 25 dollars per day for a total of 225.00 as opposed to the 102.00n I had reserved.. All they could do was apologize but would not cover the additional 123.00 I ended up paying. read more

I paid this company a few hundred dollars in advance to park my car near the cruise port, at the Embassy Suites parking lot. Before driving there, I called to confirm my reservation, and the representative who answered my call verified the booking and told me that everything was in order. When I arrived at the Embassy Suites parking lot, the parking attendant informed me that Global Parking/Cruise Parking had oversold the parking spaces. I was instructed to drive to the B Ocean Resort parking lot instead. However, when I arrived at B Ocean Resort, I was told that they had no business relationship with Global Parking/Cruise Parking and that I was not allowed to park there. This situation was extremely stressful and unacceptable, especially considering that I had prepaid for parking. The company took my money without ensuring that a parking space was actually available for my vehicle. This kind of misconduct can leave customers in a very difficult position and even cause them to risk missing their cruise departure. Stay away from Q&S Parking LLC. and any companies associated with the phone number of 954-234-7856. they are all scammers read more

WORST PARKING! I booked with their partners: Sleep Inn MIA Airport Parking. When you book your space, they ask not just for the days, but the time. I marked I would be getting back at 10:30 pm. They proceed with my reservation. They state they have free shuttle transportation to the airport, both ways. When I returned and am looking for their free shuttle and can't find it. When contacting the company, they tell me their shuttles end at 9:30 pm.... I had to spend money with Uber. I could Uber from home... I have gated parking in my garage. Their parking lot is totally open. I called to request refund on my Uber and they denied. Beware of their business practices! read more

I highly recommend Global Airport Parking. It is super easy to reserve a spot, and the hotels they use a very friendly. In the 7 years I have been using Global Airport Parking, I have never had an issue. The services are phenomenal. Choose a good hotel to park at and you will always have great service. read more

We purchased parking through this company and when we arrived to park, they told us we had to pay an additional $30 in cash or leave! They said their system didn't charge us properly! I paid $64 for 5 days of parking. Then an additional $30?? I could have parked at the port for that! Shady business practice and strong arm robbery, in my opinion!! DO NOT recommend this company. We will never use them again. Go to premier parking they'll treat you right. read more

Global Parking Port of Miami: Terrible experience! Redirected to parking facility further away from port, No elevator to 8th & 9th floor on one side of building, poor & confusing signage. Staff was not helpful and poorly trained. Very disappointed. read more

It took 2 hours to finally get a van to go from the parking garage to the port of Miami for a cruise. I called their Support Desk which was a joke. We were basically told to wait or we could take an Uber and send a copy of the bill to them. They had 1 person checking in all of the people - somewhere around 100 people. He spoke fluent Spanish and could under English but not communicate very well. On the return we waited for an hour. I called the support desk again. They were telling me about the time to go from the garage to the port. She could not get through her mind we wanted to go from the port back to the garage. I ended up walking into traffic to stop one of their vans. It is not worth the money savings for this company! Much less stress to just park at the pier. read more

Beware - you cannot modify your reservation, you can only cancel and YOU MUST CANCEL IT BEFORE THE RESERVATION STARTS. My car didn't start in the horribly cold weather, so I had to Uber it and tried to cancel shortly after the reservation started. I was given an unbelievable run around. Cancel on the app (you can't), modify the reservation on the app (you can't), call the lot (they can't help you), etc. I tried everything. You must pay for the ENTIRE RESERVATION, regardless. I disputed this with my credit card company and lost. I WILL NEVER USE THIS SERVICE AGAIN!!!! read more

WARNING: I was charged $10 for parking on May 10, 2025 the date I was merely researching Global parking . This was not my travel dates but May 10 which was auto-filled. When I called to be refunded, I was told it was impossible because the parking date was already in progress. I explained that I could not possibly be at home making a reservation while simultaneously being at airport parking. Obviously they have no record of me using the parking lot as I was never there. Still they refused to refund me twice during 2 different calls ANOTHER WARNING: All of their calls are outsourced to phone reps who have no authority to fix problems and from my experience are very difficult to understand. They can NOT transfer you to a rep in the US (I asked -twice). So you really have no recourse if you are over charged or under served. BEST SOLUTION: Don't use Global Parking read more

I have used this discount parking service website several times in the past and I had no problems. I had ATL parking reservations in February 2026. My car drop off went fine but my return on 2/6 was awful. I received the old pickup shuttle location info at the time of the reservation, therefore I went to several spots and wasted over 1 hour of trying to find where to get picked up. ATL had changed the shuttle locations months prior without my knowledged and apparently Global Airport didn't know either and they didn't communicate this update to me. They had given me via email the wrong info. The direct customer service didn't answer under several attempts of the rep wasn't helpful. Very disappointed in wasting unnecessary time. I used this service to get the best Airport parking rates but I may still use it for reference but book directly with the company. If that fails, I will verify pickup locations prior to using. read more

Global Airport Parking is horrible. I had a very bad experience. They were so overbooked that I had to park in the farthest end of their lot and they did not provide any bus service back to the office. I had to march about 1/4 mile in muddy dirty roads pulling my luggage. Upon returning to Orlando Airport, no bus arrived to transport us back. After an hour, and not being able to get a live person on the phone number, 4 of us stranded passengers hired a cab to take us to their loction costing $50.00. Again, I had to trudge thru mud and huge puddles to get to my car without any assistance from the employees. The lot was filthy with trash and huge water holes. When I drove out to leave the facility, the gate was down, blocking my exit. I scanned my QR code and was told i owed $15.25 to exit. A non-english speaking man came to assist and with sign language notified I would have to pay hijm $5.00 cash to get the gate raised. I will never use this airport parking again! read more

Global Airport Parking - Huge water filled holes that I had to walk thru to get to my car - Parking Near Me - Margate, Florida

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Absolutely the worse. No parking available & yet they billed my card , then I disputed it, then they gave me a rough time, then removed it after my documentation, then re charged my card again 3 times I'm furious read more

DO NOT USE THIS PARKING!!! I'm not even sure if their operation is legal. The company does not own a building, just a vacant lot. Got there very early in the morning with people standing around looking like folks crossing the Mexican border. The shuttle to the airport is not a bus, but a small passenger vehicle which hardly fit the people there. Coming back from our trip, their shuttle never showed up. We had to take a cab that cost us $37!!! read more

if I could give it zero stars I would. This company is deceptive and unscrupulous! Do not use them. I reserved parking at what looked like one of their better locations, with free shuttle, written boldly. When I arrived at the lot, there was nowhere to check in, there was no shuttle. I parked my car, unloaded my luggage and went to one of the hotels in the lot. The gentleman at the front desk told me the shuttle only comes once per hour. At that point, the wait was 45 minutes for the next shuttle. if I waited, I would miss my flight. So I loaded my luggage back into my car and drove to the airport and paid airport parking fees at $30 per day. I called this company and asked them to refund what they had charged me for my five days of parking, not cheap, and they refused, even though I qualified for a refund according to their website. (I called to cancel before my checkin time) Again they are unscrupulous and deceptive. buyer beware read more

I don't recommend using this service. I thought I booked parking at BWI Long-Term Parking (the airport's parking lot) on Aviatiopn Blvd. Apparently there is a parking lot with a very similar name - BWI Long Term Parking (BWI), also on Aviation Blvd. I went to the wrong parking lot because of this subltely in name. I had to pay for parking at the airport's parking lot because they do not do business with Global Airport Parking (GAP). GAP will not take responsibility for the confusion with the names of the parking lot. I think they should. I will never use GAP again. read more

I made a reservation for my daughter as she was flying out of Indianapolis. When my daughter arrived at the Clarion Pointe to park her car, she went into the lobby and waited 30 minutes for someone to come to the front desk. When the guy (which was rude) asked her what she needed, she told him she was there for her Global parking reservation and needed to take the shuttle to the airport. The guy then told her that she could park across the street at the Fairfield Hotel and take their shuttle as they were all part of the same service. So after waiting 30 minutes at the desk she had to drive and park at a different hotel. The Global website says this hotel provides shuttle service to the airport daily from 4:00 am to 12:00 am. My daughter's flight got back a little late and when she called the hotel at 11:29 pm to have her pick her up at the airport, the desk clerk told her the shuttle driver ended his shift and left at 10:00 pm. My daughter ended up having to get a $15 Uber ride back to her car and because of this, the parking ended up costing more than it would have been to just park at the airport. I contacted Global and asked for a refund for the $15 Uber cost. They said they contacted the hotel and were told that the shuttle driver was there until 12:00. I told them that was not true and sent them a screenshot of the timestamped call my daughter made to the hotel. They also said they couldn't do anything about the refund because it had to do with the shuttle service and that's not guaranteed yet their website says it's part of the service. I nor my family will never be using Global airport parking services in the future. read more

Terrible customer service unfortunately. Refused to refund despite the parking company recommending refund verbally and by text - proof supplied. read more

Global Airport has vendors/hotels that you should not trust.  They are horrible with researching your complaints.  Please do your own research before reserving a parking arrangement with their companies as the descriptions on the hotels is usually wrong or incorrect and global will not stand behind what is published.  For example, verify when the shuttles run.  The pickup times for return flights.  Costs for parking and mileage from airport.  Etc etc.  It is best to pay for the more expensive hotels than the smaller as they seem to be working together to pocket your money. read more

First, I will say, that customer service did get back with me, but beyond that, I will never use their site again! Here is the type of business they promote. If you look at the picture on their website of this particular parking lot, it is not even close to accurate. The lot is not paved, has multiple potholes, has no designated parking spaces, and is a total mess. Here is the review that I wrote for Orange MCO Airport Parking. I hope that GAP reads it! Orange MCO airport parking formerly BMI (website way.com) What can I say other than to avoid parking here. The cost is cheap, but read the reviews before you book! We only parked here because all of the other reputable lots were full given that it was the holidays. I am really angry at Global Airport Parking for even allowing this company to advertise their business on their site. I feel like it being there is an endorsement of this business. First, Orange (or whatever their name is today), ONLY drops off, and picks up, at terminal A. Our flight was leaving from terminal C, so this was very inconvenient, especially lugging a lot of heavy luggage. When you drive into the parking lot, a red flag should immediately go up. It looks more like a truck transfer station, except for the multiple cars parked haphazardly in the lot. With the way cars are parked it is no wonder that so many people report significant car damage, and have pictures posted of the damage. While it is considered "valet parking", it is far from it. You arrive to the lot, park behind a car, throw your keys on the dash, and head to the small shuttle. They ultimately park the car, and leave it unlocked with the keys on the dash. These is by no means a secure lot. Anyone could take your car. Fast forward. Upon returning from our trip, we arrive at terminal C and have to hike, with all of our luggage, to terminal A for our pickup. Website instructions were to call when you were at terminal A. Well, all calls went to voicemail. That was an issue, but the bigger issue was that the voicemail box was full, and there was no other way to contact them! After MULTIPLE calls, someone did finally answer. The shuttle is definitely not clearly marked, and nowhere on their website, does it tell you what to look for. The one that picked us up was marked something different from the one that dropped us off. Just know that it is white, and is not professionally marked. So, after a 10 hour flight, we were tired, and wanted to get home. When we arrived at the lot, THEY COULD NOT FIND OUR VEHICLE, and had no record of us parking there! What a mess! They wanted an email that they said was sent, AFTER we entered their lot. They never sent an email! Always anticipating problems, I never delete emails until after a month. Well, they wanted our license plate number. Who carries that with them? And of course, since they have your key fob, which is in your vehicle, you can't just press the alarm button and locate your vehicle. Lucky for us, my husband remembered the first 4 digits, and over a hour later, they finally found our vehicle. Unlike many others, we had no car damage, but the car was filthy; mud was all over the tires and undercarriage. We still have no idea where it was parked, since we both walked the huge lot, and couldn't find it. Consider yourself forewarned. If you do not heed this warning, at least put your license plate numbers in your phone, or better yet, take a picture (and keep your emails). read more

This company lies to consumers. They claim to be a serious and responsible company which is not true since we hired their services and our car was parked inappropriately and there was no one to guide us to take the shuttle to the airport. The day they had to pick us up at the airport they picked us up an hour late and then no one found our car. Our flight arrived at 11:30pm and they returned the car at 4:15am because my son had to look for our key and our car, not because some company staff gave it to us. I DO NOT RECOMMEND THIS COMPANY FOR ANYTHING, it is dangerous and not reliable. read more

Global Airport Parking - Parking Near Me - Margate, Florida

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Advertised one price while checkout charged higher amount . Called customer service and after 34 min they say their app has a technical glitch but I'm to pay higher price . Fraudulent advertising and crooks ! read more

we were assigned to 'Super e8ight parking JFK parking' in Jamacia Queens NY. The location was totally different than was stated on the receipt. it was a food/ weed cafe, not a hotel. our transportation was an old school bus with broken glass and dents with out-of-state plates. the employee was very rude. there was a parking area between two buildings but it was full, so there was no space for our car. I brought this to the attention of the Global Airport parking Customer service representative and he stated that there was nothing he could do about it because they already paid them. I also spoke to a supervisor and was told the same.I am totally dissatisfied with my experience and the customer service. this is what is stated: "THE GLOBAL DIFFERENCE: We want to make sure you are getting the best service possible, which is why we partner with only the best locations and encourage our customers to review not only the service we provide but the service our partners provide as well. If we fail to exceed your expectations please let us know so we can make it right! We thank you for your business and look forward to serving your airport and seaport parking needs." They did not make "make it right" they made excuses. read more

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After arriving at the airport I reached out to the phone number listed in the email for the shuttle to my vehicle and did not receive a response after calling for over an hour. I also called and waited over 30 minutes for global parking customer service number with no answer. After an hour and a half I had to come out of pocket $20 for a Lyft. I chose the option on the line to receive a call back and when I did the representative was unable to assist me, so I asked for a supervisor. After I asked for a supervisor they asked if they could place me on hold and hung up on me. The reason that I made this reservation for parking is so that I would not have to pay for a rideshare service to take me to and from the airport. If I wanted to pay for a Lyft, there was no reason for me to pay for parking I simply could've left my vehicle at home and took a Lyft to the airport and back for less. I requested a partial refund for what I had to pay for a Lyft and was met with very poor customer services The representative I spoke with that hung up on me very rudely advised me that the shuttle is a free service. I was only charged for the parking, this is true however, a part of our arrangement was that I would have free shuttle service included which is why I made the booking with this provider out of all the many options available. Now I have not only had to pay for parking but also for transportation from the airport. The supervisor called me back and reiterated the mute point made by the first representative. Finally, and what I can assume was an attempt to get me off the phone they offered to reach out to the hotel, but let me know that they cannot refund me, even though I pay their company because they took the money I paid and paid the lot so I would have to seek reparation from the lot itself. After a week of waiting, I never heard from that supervisor again. Do yourself a favor. Use one stop parking or a reputable company because if you have an issue with the parking lot, global parking will not help you. read more

Upon arrival they demanded an additional $10/day, cash only. The attendant was extremely rude.

I wouldn't even give them one star but you have to go do a review! DO NOT make reservations for here. They are way overbooked. They were using someone's personal vehicle for a shuttle and we were told we could call for an Uber! There were rude and shady looking guys. The lot was so full that there was nowhere to park. Needless to say, we left and parked at the airport parking lot! I have emailed their customer service and after my 3rd email they finally answered and said there was nothing they could do. Lesson learned! DO NOT ATTEMPT TO USE THIS SERVICE. read more

I sent an email to Global Airport Parking: I booked 405 Parking through your company. My reservation had been changed one day before the flying to Prime Parking by your company. When I got there on 12/25, the Prime Parking did not allow me to get in by claiming there was no space available, and they told me to contact your company. I tried to negotiate with him but he didn't care. I did call your company couple times. However, after many attempts, there was still no answer. My child started to cry and my flight was leaving in two and half hours. My whole family felt panic. I even checked online for LAX terminal parking. However, they need advance reservations. I had no choice, so I started to drive around desperately until I found Parking Spot which charges $268 for 5 days. At that point you left me no hope but trouble. I felt like screaming with frustration. I didn't do anything wrong, my fault is that I trust Global Airport Parking online booking too much. My credit card has been charged by your company. I have to ask you to refund my money back and compensate the difference that the Parking Spot charged me. $267.87-$93.76=$174.11. Otherwise, I have to share my experience online. Please note that $174.11 is what you owe me. I must tell people what happened to me and don't experience the same. Below it's their reply: Hello Yvonne, We understand the situation and have already credited the amount that you have paid with us directly. Our system does not allow us to refund more than the amount a customer has paid in our system. Furthermore, please understand that Way is an online marketplace and does not work in these places directly and any information we have is provided directly by the parking. Global cannot be held responsible for any services, not rendered. I would request you to please check our terms and conditions for more information regarding additional concerns. Thank You, Global Airport Parking Inc. Customer Service Please note that they still OWE me $174.11 until now. Not event mention how much they let me suffer! read more

Customer service has got to be the worst. I had COVID and they told me I could neither change the date of my reservation or get a refund. I called the hotel and they told me it would be fine as long as global approved. read more

DO NOT GO THROUGH THIS COMPANY - Contact any parking facility directly I had to reschedule my flight to return home early (3 days). However, no refund could be issued for the remaining days. read more

Global uses a LOT of terrible parking partners and my experience was the WORST. Car was vandalized and crap thrown all over it. We arrived after a long flight and car was delivered in a bad neighborhood so we hurriedly got in and left. We stopped shortly after in a safer well lit area and looked over the car. Major damage on passenger side, which obviously I didn't see as the driver. The facility Super E8ightperking in New York is run out of a Weed shop apparently. They use an old school bus as a shuttle (when that broke down the use a PICK UP TRUCK). I took pictures about 30 minutes after leaving and they said I must have done all this damage. Even the broken rear wiper! Do NOT use Global as they are only a Third Party Provider Apparently. They WILL NOT HELP YOU if you have issues. And for GOD'S SAKE...do not use the Super E8ight location on 147th Ave. in Jamaica New York. You take your life in your hands. read more

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I have used their parking service several times with mixed experiences. The last time I parked at the Best Western Premier in Louisville in what turned out to be a sketchy location. Sure enough, I returned to the car late at night with an hour drive ahead to find the windshield totally smashed in. I understand that Global Parking has no responsibility for parking loss, but they should at least be concerned about security issues at hotels they book with. When I informed them of this issue and asked if there was a way to review the hotel experience on their website, all I got back was a long legal disclaimer denying responsibility. A responsible company would have at least recorded the issue in some way. read more

Global Airport Parking - Windshield - Parking Near Me - Margate, Florida

Don't book with them! They will most likely have an issue sending you your reservation email. And if you live in Canada you're going to have to pay another $41 on top of your reservation. I booked with them thinking I was receiving a deal, no reservation email was sent to me until the day of. When I showed up to the lot I booked at they said I needed a confirmation number, so I rebooked thinking I would get another email with the reservation. Nothing came so I called the company the customer service lady was kind, and sorted out the 2 reservations made under my name. She refunded me one and then said I could go ahead and use the reservation that was booked for 5 AM instead of the one I used booked for 5:30. For some reason the confirmation email wasn't going through, so she sent me a TXT message so I could put my email through, it sent that way. I Got off the phone with her and showed my confirmation email to the customer service rep at the lot, he then told me I could go ahead with the booking but there would be a charge of $41 on top of the $24 I just paid in CAD He told me it would be cheaper to just go with their rate so I did. Which costs me $49. Okay, whatever, I needed to catch my flight because I was operating it! Fast forward from January 11 to now today, January 14. I called to explain my situation and get a refund, but there is no understanding from this company whatsoever. They did not refund me my money and told me that it says they put in the confirmation email that I would be charged extra, but that's not the point. The point is I did not get to read the email l it was sent to me the same day when I was already at the lot, of course, I did not go through it when I was in crunch time trying to catch the shuttle. There was no empathy from them. Anyway, I saw all this to say be careful before you book!! They already have an option on their customer service phone line for confirmation email troubles!!! read more

They sent me multiple messages to tell me why they were not going to refund a payment that was not used. Saying they sent a confirmation telling me the shuttle didn't come until 6am while seeing my order was for 4am. I never received their communications. I company with integrity would have refunded the unused order. Instead they argued by email to refuse to refund $40, wow. read more

Used service in past with good results. I believe it's determined by the hotel used. Present hotel for parking Doubletree by Hilton on Frontage Rd in Newark NJ. left several patrons abandoned at airport upon arrival back from our destinations at 12AM-0115 till we all finally had to get TAXI service back to Doubletree for our cars. at additional expense. GO SOMEWHERE ELSE!! read more

BEWARE these thieves! Horrific experience. They emailed me a receipt immediately, but never sent me a "Confirmation Code" that I would need to exit the parking lot. So I was forced to pay again at the lot to be allowed to leave. I did try to email Global Airport Parking, called them, and even sent an Instagram DM before paying a 2nd time to exit, but they didn't pick up the phone or get back in any capacity. Eventually, later, I got someone on the phone after 16 minutes on HOLD, and they said they wouldn't reimburse me, and that I was wrong, but couldn't prove it. Why would I pay twice? THAT, I can prove. So dumb. Avoid them at all costs. My $36 in parking turning into over $80 because of them. And their customer service is possibly the worst I've ever encountered. read more

If only I could give less than one star: Total scam, they charged extra to get the car in and out of the meeting point. I felt uneasy so tracked my car when I'd landed on hols and it was used as a taxi on the first day, which stopped after I threatened to call the police. They then took my car and parked it in the holiday inn, I've just received a £100 parking fine. Relieved to get my car back in one piece. I will be reporting them everywhere I can including the Airport and the Police. Avoid like the plague!! read more

No shuttle service provided .. then when I tried to cancel the reservation for a nine day park, they would t refund. Customer service is terrible. Never again! read more

Scam !!! These people have bad ratings for a reason, trust it you will lose your money and have no way to contact anyone. Then you will receive bad customer service by the time you speak to a person out of the country who does not care. I highly recomend ANY other website read more

Just adding on to the other bad experiences posted here on Yelp. Waiting at Fort Lauderdale airport for 55 minutes yesterday. Finally called an Uber that arrived in 10 minutes. Global Airport Parking obviously contracted with some third-party transportation company. When my wife and I called them for the shuttle (6 times), a man with a thick accent answered the phone on 4 occasions. (The other 2 went to VM but the mailbox was full so we couldn't leave a message). He laughed at me when I complained. He just didn't care, didn't apologize and didn't offer any explanation. Hard to imagine this person is the point of contact. read more