I called the customer service to change the arrival and departure time at the parking lot. The gentleman I talked to was very helpful, and friendly. The parking lot, a part of the hotel, was safe, and easy to find a spot. I parked there for 2 weeks for our cruise. The parking cost was reasonable. There was a shuttle service to take us to the cruise terminal, cost $20 per person. We enjoyed complimentary coffee, tea in the hotel lobby area while waiting for shuttle pick-up. Highly recommend and definitely will book with Tropical Airport parking again. read more