Highly recommend if you shop for a local lender. You get both, in person experience and latest…read morecloud based application process. Tiera Maillet did everything professionally

The folks at Home State were awesome. We bought a house from out of state and they helped us all…read morethe way. Even when there were issues from the seller side they helped negotiate the issues and worked tirelessly to represent us. And when we were presented with unrealistic deadlines from the seller/bank agent and with a 4-hour time difference they worked above and beyond. They did everything they could ahead of time so we could stick to the deadlines. Their online access and customer service is top notch. Would definitely use them again and would highly recommend to everyone!!

Absolutely recommend! They are amazing. You will not find anyone more creative at discovering…read moresolutions for buying the house that you love!

Our family had an AMAZING experience with First Rate Financial for our recent refinance. I have…read moreused FRF two times before when buying/refinancing a home and they were EXCELLENT every time. FRF was professional, had great communication, and were very friendly. Josh and Adam answered all my questions, sometimes before I even had to ask. No doubt, we will use First Rate Financial for our financial needs in the future.

Leon's a client of mine. Let me summarize what other people say he is: kind, effective, does an…read moreamazing job, great at keeping me posted through the whole thing, smooth transition, excellent service, goest the extra mile, he helped make a miracle for us. He's been helping families with mortgages for years and he's seen it all so I know he can help you! So, if you want a local lender with competitive rates AND you want your loan to close on time then read the other great reviews he has and give him a call.

Leon McKean, along with the rest of the Academy team that I interacted with throughout the loan…read moreprocess, provided excellent service and clear and concise communication. I cannot think of any part of their process or team that could be improved. I have had several mortgages in recent years and this mortgage was by far the most complicated, yet Leon and the Academy Mortgage team made the process the fastest and easiest I have ever experienced.

An absolute pleasure to do business with! Found a very smooth flow to thier process, with very…read moreeducated & experienced staff. All commitments were delivered as promised and we closed in a timely fashion. MB of AK will be my 1st call when buying another home! Real Estate Investor Bryan Roerick

From the owner: Full service Mortgage Broker offering FHA, VA, Conventional and Jumbo residential mortgage loans…read more With over 20 years in mortgage lending experience our team of experts works closely with our clients to ensure we are finding the lowest fees and lowest rates available for home mortgages. We use the latest technology available in the industry to find your perfect mortgage fit.

Their process for refi. I felt like I did all the legwork, we would still be waiting on…read moreconfirmation from their underwriter-if I hadn't spoken to them directly myself and found they were waiting on information from me-apparently my agent had not communicated this to me. The only text I would receive from my agent was "Everything is moving along, I should hear something back soon, talk to you next week" I expected more, we've used Residential in the past and we're impressed.

I can't say enough how grateful we are for Residential Mortgage, and more specifically Mark Gust,…read morewho made it possible for my husband and I to purchase our home recently. The search for a house was long with many ups and downs but Mark was there from start to finish, making sure we had any/all info that we needed for the process. This held true right up to signing day when something unexpected came up and he had to light a "fire" to get it squared away so we could go to closing as scheduled. Thank you so much!

RUSS WALLACE IS A ROCKSTAR!!!!!…read more I bank with them so filled out the online application for my mortgage. Russ was assigned my file and I swear, the stars aligned that day. I'm new to AK and had extenuating circumstances with employment and disability. I have impeccable credit and a great job here. But proving income while on disability is impossible. By the FHA rule book I should not have gotten a loan. But Russ went to bat for me and pled my case to the underwriter. Russ even offered to help me move! I've never met him but sure hope our paths cross one day. I moved into my new home today and will be forever grateful to Russ and his willingness to go above and beyond. Thank you!!!

banked with this credit union for 35 years. deposited a check from bank America but was told they…read morewould put a 8 day hold on the funds. Had they informed me sooner I wo have deposited it in my brokerage account and had access to the funds immediately

So far working with PrimeLending has been stressful. There is no communication. I feel like pulling…read moreteeth every time i need to speak with my loan originator. She is horrible at answering phone calls, emails... etc Their clients obviously are not a priority to them.

Unbelievably disappointed with the way they handle their business. On 8/12, I contacted my local PL…read moreoffice, based on a referral from a friend who had worked with them before. I was given the mobile number for Cherish, a loan originator. The next day I received a call back, and since then, I have quite literally had to harass them for info. 5 texts, 7 calls, and one BS excuse from Cherish who was "sick", even though the lady in the office told me she was in and on a phone call. Yesterday, I call the main number again, and Cherish answers- only to tell me she is working on closing someone else's loan and SWEARS she will call me and email me. 5:00 comes around and no further communication. I've called three times today and they are literally ignoring my calls, but have answered my call from a different number. I still have no idea what the status of my loan application is, because I've not been able to speak with anyone. I can only assume that I did not qualify, and therefor am not of importance. I've even asked to be switched to someone else to work with, and no response. Totally unacceptable.

They need more employees. One person working the drive thru does not work when you have six cars…read morewaiting. Very bad customer service. Just like big company, cutting labor when they are making record profits.

This company is a scam and will cost you money. One minute they tell you that you can use funds…read morefrom your business as down payment for a mortgage, then they claim you can't and you're committing mortgage fraud. Horrible company to work with. You'll loose your earnest money if you work with them.

I would not recommend allowing a buyer, who is using this lender, to purchase your home. They are…read moreEXTREMELY slow and lie about having paperwork ready for title. Leave your home on the market and accept backup offers if you do. Or whatever it takes to not lose another buyer. We moved out of state and put an offer on another home, after our to be close date in Alaska, and are still waiting 2-1/2 weeks later for Cook Inlet to finish paperwork. Ridiculous!! I feel bad for the buyers. At this rate, no one will want to sell to anyone using this lender.

From the owner: Cook Inlet Lending Center invests in traditionally underserved people and communities, offering…read moreequitable access to affordable financial products and services that facilitate homeownership, strengthen local businesses, and build resilient neighborhoods. As a Native CDFI, CILC vigorously pursues opportunities to financially empower Alaska Native families, businesses, and communities.