I needed money fast to close my home loan so I got a loan from this company. Well after paying my…read morenote for 6 months on time I find out that I now owe $60 more than I borrowed. How is this legal? They said that because I chose a long repayment period; only $10 dollars goes toward the loan. So, $472 goes to them as interest on the loan. Do Not deal with these loan sharks. They take advantage of people in need. The fine print will get you. Wish I could give ZERO STARS!!!

Great place to go when your in a jam great customer service! Juan is amazing! Nice guy he helped…read moreand walked me though the whole process and answered all of my questions. Thanks everyone

I don't even know how this place stays open... every time I show up to do business their internet…read moreis down! They tell you to show up in the morning because it works better... sounds like bs, never heard of internet working better in the morning it almost sounds like an excuse to not have to do anything in their last hour of business! Time to find a new location!!!

I was a customer here until 1 of there employees tried to overcharge me on a debit card, when I…read morecalled her out on it she said it was company policy. 1 week later an executive at the top Mr. Laboyer tries to offer me a free transaction bc of his employee and her mishandling of policy info and not knowing her job. I still say they are robbing people at this place and trying to cover it up. This is uncalled for to offer a free transaction when your employee breaks the law. Consumers if you are reading this review please check your fees people are in dire need of money so they are taking yours.

They said I was preapproved for a certain amount then I spent an hour and a half on the phone while…read moreshe put me on hold at least 20 times then asked me to come in the next day, then called me and said not to then the next day after that, made an appointment and said I'll give you a call back then pushed it till another day. when I finally went in to get the loan, she literally kept me in a room for an hour. they need help big time because You cannot help a customer and answer the phone constantly. It's rude.

Horrible business here, worked with Monica & was given misinformation quiet a few times with a bad…read moreattitude. I would suggest someone to reconsider a better business if you are looking for a loan.

Don't come here . The first time they refused to cash my check . The second time I called ahead of…read moretime to see what I need for a small loan and told them I'm negative on my bank , said to come just for them to tell me they can't because I'm negative on bank , which was why I needed the loan for. They make people waste their gas and time coming over there .

Not very black friendly. Gave me an extremely hard time cashing a 401K check. Even though I could…read moreverify the transaction through my company site. I honestly believe they did so because of my race. The whole transaction took way longer than it should have. I think she was trying to frustrate me by waiting me out so that I'd just get mad and leave. If I didn't need the money I would have. Not EVERY black person has to be treated like a criminal or like they are trying to run a scam. I gave EVERY piece of information that was asked of me. Ss#, ID #, etc and in the end she was wrong. THE CHECK WAS GOOD! And she had an attitude after that because she had to cash my check. Shame on you USA Checking. I'm sure if I looked like her I would have gotten better service!!!

February 24, 2025…read more This bank is now called Flagstar. Worst Bank in the history of banking. Flagstar bank are complete CROOKS. If this review prevents just ONE person from opening an account here at Flagstar bank, it was worth it for me to take the time to write this lengthy review. My wife and her father had a joint checking account with both names on it. When her father passed, she was forced to close the account because his name was on it and a deceased person couldn't collect interest. Because of my wife's difficulty with scheduling and her getting off of work, the bank said they would mail the check to her. She never received it. We waited and waited. We never received it. They claimed they mailed it. We are 100% convinced that was a TOTAL lie. We were told, we had to wait 90 days before they would issue a new check, they couldn't do a stop payment on it before then. So 90 days later we would need to physically go into the bank in person to do it (bank is 60 miles away for us). We made an appointment because we had to see a person who is also a notary. We called the week before to CONFIRM our appointment, and was told that the notary wasn't going to be in that day, but that another notary would be so everything was OK, we confirmed the date at the branch and the time. When we went in on that date and time, all the paperwork was supposedly going to be ready because they claimed the appointment was supposed to be for the prior week (WRONG). It just so happened that that banks Internet was down so they couldn't do anything. Although what we had to do had nothing to do with the Internet. We filled out the forms to confirm that we did NOT receive the mailed check and found many discrepancies in the paperwork they prepared. First off, my wife's name was spelled incorrectly, the dates were wrong, and they had to redo the paperwork and re print it THREE Separate times before it was accurate. Complete incompetence. Then they had to send those signed and notarized documents to their main office in New York. And of course, their Internet was apparently down. Of course it was. So we had to sit and wait for hours at the bank before they could get the confirmation from their New York office, so that they could re-issue a new check to my wife. They would not let us have my wife's money in a timely fashion. Flagstar did everything they could possibly do to complicate the process and keep my wife's money as long as possible. This bank is NOT to be trusted in anyway. Avoid avoid avoid. They are total CROOKS at Flagstar bank and they do not know what they are doing. Actually... I take that back. They know EXACTLY what they are doing.... doing everything possible to keep you from getting your money. If you have an account there and if you ever need close that account for whatever reason, you will NOT get your money. They will find any excuse and reason possible to keep you from getting the money that is yours. And by the way, Marilyn is the one that we worked with at the Flagstar branch on La Paz in Victorville, California and she is completely incompetent. Please do not trust FLAGSTAR bank. If you are considering opening an account at Flagstar, please do not. Please find another bank!

Marilyn Ardiente convinced me to open up an account with Flagstar Bank in Victorville @ 14800 La…read morePaz Dr. I came in to cash my financial aid check because Wells Fargo was going to put a hold on it. The process was simple and she was a pleasure to work with! I recommend this bank and definitely ask for her to help you open an account!