The agent's attitude toward me was unprofessional and unwelcoming…read more Buying a home is a major decision, and buyers deserve equal respect and clear communication. This agent seriously needs to learn how to communicate professionally and respectfully with all buyers, not just select ones.

I'm sharing my personal experience as a homeowner in an association that previously hired Harvest…read moreRealty Development to manage our HOA, so other boards and communities can make informed decisions. In my experience, the way the company presented itself before we signed the management contract felt noticeably different from how things went once they were actually managing our community. Before hiring, communication felt positive and accommodating, but after the contract was in place, their responsiveness and overall attitude toward homeowners seemed to change in a way I found disappointing. Work orders were sometimes delayed, disregarded, or not completed. Communication was not always punctual, and at times interactions with homeowners felt argumentative rather than collaborative. I also had concerns about financial management. From my perspective, some contractor bids appeared higher than expected, and the accounting we received did not always feel clear or transparent. This left me uncomfortable with how funds might be allocated. Important due-diligence notes for boards considering this company (or any management firm): Carefully review the wording of any proposed repair scopes and contract terms. I encountered line items that felt vague to me. Do your own diligence: ask for detailed breakdowns of materials, labor, and contingencies. Obtain multiple competitive bids before approving repairs, and compare like-for-like scopes. Request regular, easy-to-follow financial reports and ask clarifying questions until everything is clear. These are my personal observations and opinions based on direct experience, and others may have different experiences. For any community evaluating management services, I recommend asking detailed questions up front, requiring transparent documentation, and closely reviewing contracts, scopes, and financials before moving forward.

I want to share my sincere appreciation for Jimmy Lam at Lotus Escrow for the exceptional care and…read moreprofessionalism he showed throughout our recent transaction. As the daughter of the seller, I was closely involved in the closing process, and Jimmy truly went above and beyond. He took the time to thoroughly walk us through the escrow signing documents, ensuring we understood everything before moving forward. What stood out most was his willingness to make necessary corrections to the vesting/title exactly as the buyer had requested before filing--rather than simply relying on an amended letter. This level of diligence mattered greatly to me, as I needed to see those corrections reflected clearly throughout the documents prior to signing. Coming from a background as a paralegal, I understand how critical it is for documents and contracts to be accurate and properly executed. Issues that are overlooked can create serious problems down the line. Jimmy respected that perspective and never pressured us to rush. Instead, he honored our request to carefully review every document, giving us the time and space we needed to ensure everything was in my mother's best interest. I also want to acknowledge Janici Pan, who served not only as our agent but as a true advocate. She consistently ensured that every step of the process aligned with what was best for my mother. We deeply value her commitment and her belief that we are stewards of what belongs to God, and that such responsibilities should be handled with integrity and care. Overall, we are incredibly grateful for the professionalism, patience, and integrity shown by both Jimmy and Janici. Their attention to detail and respect for our concerns gave us confidence and peace of mind throughout the entire process.

We had the pleasure of working with Jimmy who was very helpful and made the whole process as smooth…read moreas possible. Excellent communication, professional, knowledgeable, and always keeping us updated. We highly recommend Lotus Escrow, you will be very pleased. Thank you Jimmy and everyone at Lotus Escrow!

I am writing to express my greatest gratitude and complete satisfaction with my real estate agent,…read moreDiana Wong, for her 5-star services throughout the entire home purchasing experience. Diana is 24/7 available to answer our questions or concerns from day one until close of escrow. Her efficiency, professionalism, and work ethnics are really appreciated, despite all the additional circumstantial challenges occurred during the COVID-19 pandemic. Diana is diligent about coming up with strategies to assist us in preparing competitive offers for the seller. Her networks in 626 neighborhoods is also another key factor for us to win in the house bidding war. Thank you, Diana for your patience and knowledge. I will certainly use her if I need more real estate services again in the future, and I will be very pleased to recommend her to any of my friends if they enjoy a relaxing and effortless home purchasing experience. Let the 'Diana Magic' happens and you will be surprised on the kind of service and outcome Diana is able to provide for you. Kenneth New San Gabriel homeowner

Visited one of IRN Realty's rental listings in Yorba Linda and had concerns with both the property…read morecondition and communication process. The home had several visible maintenance issues during the showing, including damaged screens, missing/unfinished door hardware, electrical switch issues, missing caulking, and general turnover items that did not appear ready for a new tenant. After the showing, I reached out with a professional list of questions regarding repairs, cleaning, and move-in expectations before submitting sensitive application documents. Unfortunately, I did not receive any response by phone, text, or email during business hours. I also attempted to contact the office directly and did not receive a callback. I understand rentals move quickly and no property is perfect, but communication and professionalism matter especially when prospective tenants are expected to provide personal financial documents and application fees. Hoping management can improve responsiveness and property preparation moving forward.

Baldwin Property Management took over managing our condo complex about a year ago. Our previous HOA…read morehad a history of ignoring requests and communication - our place was a mess - so I'm sure many of us were understandably cautious when Baldwin Property Management stepped in, especially after seeing their Yelp Reviews. However, they've exceeded all my expectations. It's refreshing to finally have an HOA that communicates clearly, responds promptly, and keeps us updated on what's going on. Just to list a few things they've done since taking over: hired new landscapers and cleaners, cleaned a stairwell that hasn't been touched in literally a decade, brought out community gym to the cleanest state in years, fixed our garage doors, put water back into our fountains, turned on the gas to our BBQ grills, and installed security cameras near our mailbox. These sound like basic things but these are the things HOAs should do and from experience and from what I've heard, things that a lot of HOAs neglect. Special thank you to Christi Schaeffler, our community manager who I believe has been largely responsible the improvement in our community.

The worst property management. Bad communication. The only…read morething they do good is collecting the HOA fee timely. Avoid it if you can!

This review is way overdue. If you're looking for an escrow company who does more for you than any…read moreother ones, you've found the right place. Annie and her team have over 20 years of experience and are the best at what they do. She is my go to person and trusted advisor for all things related to real estate. I can honestly say you will be in good hands. This team really cares about doing the right thing while providing that personal touch for their clients and holding your hands through your entire transaction. Highly recommend hands down.

It was a pleasure working with the Escrow Studio team. Very responsive and always so helpful. Emily…read moreand Annie are experts at what they do. Highly recommend.

NO...just NO. this realtor does not return calls of prospective Black tenants, even when…read morerepresented by a realtor, blames owners for selection process. is incredibly rude. Many Black clients/applicants have complained and found her to be dismissive and rude. Be wise do not engage her, you will be disappointed. We can not speak for the entire organization but pamela is a no go, even though she is married to a Black man. Maybe leases are not her thing, but she can still be polite, and professional.

If I could give this group zero stars I would!…read more PAMELA, never got back to me.... But she sure took my $20 for the application. The LEAST she could do was return my 3 voicemails

Remy thank you for fixing my problem,…read more Service was good 10/10 ..... Communication was perfect Keep up the good work :)

Wanted to like this company but it appears at least to me that for certain places they just…read more want to collect application fees . I submitted an application 35 days ago and have reached out multiple times, even went into office. All to no avail. The place I put application in for is still for rent on multiple websites. If you don't intend on renting to an applicant or have found someone else instead, let your applicants know. Paying $50 application fees left and right to people that have no intention of renting the unit is crazy. They also have 7 day move in specials BUT the move in date passes and the unit remains vacant so you cant even take part of those specials. I guess that's the goal. Reel you in, take application fee and you never hear from them.

Professional representatives Knowledgeable employees…read moreVery easy process Good communication

I cannot say enough wonderful things about this Marshall Reddick. I used them for the selling of…read moreone property (did a separate review), but this review is regarding property management of a different property. Once I decided to rent the property instead of sell it, I was introduced to my property management team. I was a bit nervous since previously I had a family friend living in the house and never dealt with this kind of situation. My team was Abby, Denise, and Ernesto, and they made everything so easy. Ernesto and Abby did a fantastic job getting the house ready, and Denise did an awesome job showing the home. There was communication throughout the entire process. I am so blessed to have found such a wonderful team to help me through all of this. If you have any type of real estate needs, do not hesitate using Marshall Reddick.

We worked with Oscar Chen during a highly competitive market with over 20 offers on the home we…read morewanted. His negotiation skills and market knowledge were outstanding. Oscar advised us strategically, helped us write a strong but safe offer, and ultimately won us the property without overpaying. Communication was exceptional -- fast responses, clear explanations, and proactive updates. He connected us with great inspectors and lenders, making the entire escrow process smooth and stress-free. A truly top-tier agent. Highly recommend Oscar Chen for both buyers and sellers looking for someone reliable, experienced, and results-driven.

Working with Oscar was an amazing experience. From our first conversation, he was professional,…read moreapproachable, and always had my best interests at heart. He was extremely attentive to my requests and explained every step of the process clearly. He responds to my questions even with the amount of tasks he has. His market knowledge and attention to detail made me feel extremely supported as a first time buyer. What impressed me the most was how much Oscar genuinely cared. He treated the whole process as if it were his own, always going above and beyond to make sure everything went smoothly. Communication was quick and straightforward. Thanks to his dedication, I was able to secure my dream home at a very desirable price. I would highly recommend Oscar Chen to anyone looking to buy or sell their home. He is knowledgeable, reliable, and truly committed to his clients' success. You'll be in excellent hands with Oscar!

She was incredibly kind and knowledgeable. When I asked if she could help with an endorsement to my…read moreexisting title policy, she explained that it wasn't something she handled but kindly connected me with someone who could. Would use her services if I have the opportunity to do so in the future.

My Trieu is excellent , she provided us with very fast and convenient services from the open house…read moreto the issue title report.