I think of all the insurance people I have worked with over the years, these guys have it down pat…read more!!! Lowest price I found, Quality rated companies, and great service (nice folks) Decatur GA has it made

Focus has great customer service and they are always ready to help. Prompt courteous service.read more

John and his staff is Awesome…read moreAttentive Responsive great rates Great find Thanks for you and your staffs hard work

John and Stacie are excellent and took care of my every need. Super friendly and helpful with rates…read moreand figuring out policies. Glad I found them and definitely recommend them.

excellent customer service very knowledge staff and always willing to go the extra mile for their…read morecustomer

I have had State farm for most of my life, and when I moved to this area, I didn't hesitate…read morechoosing Ms. Branch as my agent. I learned so much. I learned that I needed to have more insurance than just what I had inherited; I learned the value of protecting my assets from many potential risks--this saved me so much money later. I have an agent that took an interest in protecting me and my family--not just someone wanting to collect payments. When a claim arose; I didn't get judgement; just assistance in directing me on where I needed to go. You can't put a price on dedication, detail and delight!

After several years having Alexcius Branch as my agent but not needing any insurance support, I…read morefinally had an issue where I needed help. I left multiple messages and never received a call back from her. The worst customer service. I changed to a different State Farm agent who has been responsive and helpful.

It's nice to have a local office in the neighborhood that actually answers the phone in the rare…read moretimes I have a question. I've been a customer for maybe 4/5 years now and no complaints. The birthday and Christmas cards I received over the years are a nice touch. Thank you!

He is MEAN! I went and my husbands car was stuck there and he had the nastiest attitude when I was…read moretrying to get a jump! Omggggg ! I can imagine people who get insurance from there what they go through ! I wouldn't recommend anyone interacting with that business they have horrible attitudes

Joe and his staff are the best! Fast quotes, low rates, and great service.read more

I've been with this agency for several years and they always provided excellent service. I received…read morea notice of lapsed coverage and I think it is their error and I called 4 times, texted and emailed with no courtesy of a response. Very bad experience.

In addition to receiving a fair and competitive price for my three policies with State Farm, I was…read moreextremely impressed with Jeramy Hill (the agent) and our conversations. His deep knowledge, thorough explanations, and the professionalism and integrity he consistently demonstrated were key factors in my decision to switch from Allstate to State Farm.

Excellent work! This is place is a like one big family! The service is prompt, courteous,…read moreinformative and accurate. We have enjoyed their services for many years and have referred many friends and family who have also had a great experience. Dana, Deborah and the team are simply outstanding. Recommended for sure!