Don and his amazing team were outstanding when we had a slab leak a few months ago. Our entire…read moredownstairs was impacted and we are so appreciative that Don's team showed up to our house right away and got to work! As anyone who has had something like this happen, it can be so overwhelming and quite stressful! Don and his team simplified the process for us as much as possible---telling us what to expect every step of the way, dealing with the challenges with the insurance company, etc. Our house was completely restored and we couldn't be more grateful! We would highly recommend this company for sure!

If I didn't know people wouldn't read the whole thing, I could write pages of rave reviews about…read morethe quality of the service, work, and advice I was given by Don. If you want to talk to someone committed to his job, this man is it. He patiently answered all of my questions (and quickly!), navigated through insurance with me, followed up promptly, and priced fairly. I was in contract for the house that had the water damage, and needed the repairs to be done well before the scheduled closing date, and it was and with time to spare. In fact, everything I needed was done in less than a week and you can't even tell at all where things were cut open. It really is just a seamless job. I would be delighted to recommend Don and G-Tech for any kind of restoration and mitigation jobs.

I originally began to look for a contractor to resurface and reglaze my bathroom, so I began to…read moreseek out several different contractors to find a contractor who would best suit my needs for the job I needed performed. I narrowed the contractors down to two contractors one that I found online and one through Angi list. I decided to go with Superior Porcelain Resurfacing after being told that there was a five-year warranty against any issues including fading of the paint, rust, and peeling and they received a decent amount of starred reviews. Adam stated that it would be a two day timeframe from start to finish to complete the work. One day would be prep. The second day would be painting he originally showed me the bathroom saying he knew there were drips from the paint but not to enter the bathroom for 24 hours after the work was completed, and he would be back to fix the issues. I did not enter the bathroom for 48 hours to allow for ample drying time, but also to allow the smell to subside. When I entered into the bathroom, I was really disappointed and annoyed at what a terrible job was actually performed on my bathroom. I immediately contacted Adam, expressing my displeasure of such a sloppy job that was performed. 1. Adam, never returned to clean up his mess and left it for me to actually take off all the paper and cleaned up the mess that he left behind. He states online that he completes a job from start to finish, including the prep work and the cleanup, which is false. 2. There was not only a couple of drips. The whole bathroom had dripped marks all over it showing a truly unprofessional job. 3. Because Adam did not sand and clean up the sanding, it left a gritty texture which cannot be shown in the photos they can be felt in the bottom of the bathtub, which he had asked if I wanted a rough texture or a smooth texture, which I expressed that I wanted it to be smooth from a prior experience that I did not like the rough texture. I also mentioned to Adam that it was not only the bathtub that was gritty, but also throughout the walls that it left a very un smooth texture which is not at all what I asked for. 4. I originally requested that the whole bathroom be painted white, including the prior tiles, which were an off-white which Adam stated would match up to the white he was painting, so he covered the original white, which I brought to his attention that I did not believe that it would match the white that he was going to be painted and he stated don't worry it will and I expressed to him that I hope so because I don't believe it will match the white that he would be painting. 5. I also stated That the original Blue color that the tiles were was showing through the white and you could still see the blue underneath again something that was not addressed correctly during the work that was performed. 6. Upon further investigation of the bathroom, I noticed that he spray-painted my extremely expensive Moen showerhead, the shower bar for the curtain, the light fixtures, the outlets, the side of my vanity, which was just purchasing a year ago when I had a contractor come in and redo the bathroom, the screens to the window, and the accessories such as a towel holder in the bathroom. 7. Adam then stated he had to return to them redo the bathroom which he did a month after the original work was performed Furthermore making it very inconvenient for me to then have to take all of the items out of my bathroom, a second time. 8. When Adam returned yesterday to redo the bathroom the first thing he stated was he wanted more money! When I responded that he saw the original job, everything was discussed with him from the beginning and not only was given a quote but paid on that quote for a job that was not done to my specification or satisfaction. He then arrived with an attitude express, expressing his displeasure for having to return and also not being able to receive additional money. This behavior absolutely makes me believe that he will not honor his five-year warranty as he originally stated. 9. He entered and immediately got to work after arriving late and saw that a good 70% of the bathroom was covered in blue tape showing all of the mistakes that I could find so he could locate it easily. When Adam was done completing the work, I pointed out that you could still see the blue coming through the white, which he stated there was nothing he could do about that and no one would really see it anyway. I stated that no one else paid the bill but myself. I continued to bring, to his attention, the damages that were done to my bathroom in which I was told there was nothing he could do about that so not only am I out funds for a very poorly job performed on my bathroom, but also additional funds to have to replace all of the items that were damaged in the process of the work that was performed. I would definitely not recommend this company to anyone

Ammmmmmazing. Amazzzing. Need floors and entire porcelain bathtub and walls resurfaced. Absolutely…read moreworth it. He was polite and very informative on long term care so it doesn't damage. Btw 5 YEAR warranty. My photos doesn't not do it justice. Absolutely flawless. Also very important the clean up after the work was done was great. Absolutely spotless.

I needed my carpet and upholstery Cleaned before my family…read morecame over For the holidays. I called All Pro and They came over the next day. They Cleaned all my carpets and furniture In a couple of hours and actually charged Less than my wife and I had guessed. The job came out great and the crew Was very helpful moving stuff around To get every corner. I would highly Recommend them!

Not only are these guys super professional, but they are also the most accomodating people I know!…read moreThey have cleaned my carpets and couches for at least 25 years! There aren't too many companies I can say that I have worked with them for that long!

They did an amazing and neat job. Looks like it will last for a long time. Very satisfied.read more

Wonderful job, done about six months ago and it's held up. There was an issue with the equipment…read moreand it had to be finished on a second day but they were all very apologetic and professional. There was one small spot of over spray, but overall it looks great. The project was a wonderful value and there was no funny business with upsells or "problems" that made the price go up. They did suggest we add grit to the shower floor, but after feeling how slippery it was without I'm glad we added it on. 10/10 would recommend

Jeff came right on time and explained everything he was going to do. He did a great job cleaning…read morethe grout. He was very friendly, professional, and did a fantastic job. I highly recommend him.

Jeff Does a Great Job, Every -Single -Time! Takes pride in his work and wants the job done right…read more Do not hesitate to call him! His prices are very reasonable. You won't be sorry! I've had other carpet cleaners and once I found Jeff the search was over.

they were hired to boardup a home and do dry out services. The bill they sent to insurance company…read moreand what the insurance company paid are extremely off and now they threaten to lien home for the difference. Beware of them they pull up in fancy trucks and equipment at the end of the day your stuck paying them the differance to remove the lien off your home Because your insurance company only allows a certain amount and they over bill we know from experience. Beware

I hired this company for emergency fire damage restoration and would urge anyone considering them…read moreto get a detailed, written quote first -- they would not provide one upfront. Response times were a serious problem throughout: it took many hours to secure the property after the fire and several days to send someone for the damage evaluation. Every subsequent step moved at the same, painfully slow pace. When they did secure the property, they used a different code/method than what they'd told us, and changed it without notifying us -- leaving us in the dark about how our own property was protected. The billing was the most troubling part. We were never given an upfront quote, and they did not disclose that they would be charging $35/hour per man for unskilled labor. For four men on site one day, that math comes out to roughly $1,100. The invoice we received was $5,000. I followed up directly with the company about these issues numerous times before posting this review. Their response was to call my concerns "uneducated" rather than address the pricing discrepancy or the unauthorized change to how our property was secured. If you're dealing with fire or water damage: get competing quotes in writing, and go with someone else.

Chris and Diane are both very helpf. They address any questions I had. The crew that did the…read moreelectrical work were polite and courteous. They did a fantastic job. I would highly recommend them.

Aug 21 I had a house fire and the team showed up. I hired as it were my first experience dealing…read morewith such disaster. Too many teams had come up at my door and I was not in my best senses. In any case, first couple weeks of destruction process, everything was going smooth. My only issue with the workers was that one of them stole my mom's $3200. After confrontation, the owner found out and gave mom $3000 and we were assured that the culprit was let go. My trust was wavered by then but we continued with them because the owner returned mom's most money. However, the fire soot had damaged everything and I was assured that we will be able to total it all. Buy later we discovered that much was claimed as restored but here I thought that it was damaged for claim. Everything boxed up, but not protected well and seemingly left on damaged property to collect dust and debris and exposed to weather elements. During inventory process, we trying to look for a gold chain that should have been stored as well but was never found. It was a disappointment that alot claimed as cleaned and useful was also not protected well to keep so nothing was actually kept. I'm not sure who was at fault in all this but all parties involved say that it is up to the restoration team to have moved items that were worth keeping off site. Maybe it isn't this company at fault for miscommunication or mismanagement. But when we attempted to get info on some items, there was no feedback in the end. Towards the end, we couldn't continue with same to move items from property in order to prepare. I'll give you this, They were great with the demo part. Fast and furious. I am not confident about restoration, but that could be because my stuff was truly not restoration worthy. But because a big chunk of claim went to dry cleaning (stuff I never kept) and here, I lost a lot of potential claim amount.

We recently had our hot water heater fail, resulting in a 2-inch flood in our basement on a…read moreSaturday night at 6 pm. After contacting our insurance carrier, we were referred to ServePro of Garden City/Hempstead. Kelly and Tim promptly sent a team of two people to our home by 9:30 pm. They quickly assessed the situation, ensured all water was turned off to prevent further leakage and efficiently mopped up the water using highly effective shop vacs. They removed all wet carpet and padding, relocated furniture and personal belongs that were not wet and took out all wet items. They left six commercial grade fans and two dehumidifiers for three days to ensure everything was thoroughly dry. ServePro had a team of four people returned the next morning, which was Sunday to begin extracting all wet sheetrock and disinfecting the floor and wood studs. They ensued no wet items were left in our basement. Additionally, they were very efficient in taking pictures to document for the insurance company, which I also reviewed with them. ServePro of Garden City/Hempstead is the best fire and water remediation company around! Their team is extremely knowledgeable and professional, always taking the time to explain things thoroughly and answer any questions we had. The technicians were prompt, skilled, and friendly. Their pricing was very fair and transparent. We have no hesitation recommending ServePro of Garden City/Hempstead to anyone in need of fire and water remediation and restoration services. Their professionalism and expertise are truly unmatched!

Mitch and his entire team at Servpro we're so unbelievably knowledgeable, helpful, professional and…read moreskilled. We had a major disaster in our home a year ago which resulted in our home being filled with mold that you can't even describe. It hung from the walls and ceilings like chandeliers. Their mold remediation took less than a week and there's not a spore left. Not one. They also facilitated our move/pack out from our rental back in to the home and as expected, everything was perfectly seamless. The team was assembling a bunk bed for us at 9pm so our kids could sleep in their beds again. If you ever have a disaster in your home or business that requires professionals, do not hesitate to call Servpro of garden city/Hempstead. Even if you're not on Long Island. They made this horrific experience so much easier for our family. Thank you, Mitch.