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    Royal Touch Services

    5.0 (1 review)
    Open 9:00 am - 10:00 pm

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    Response time

    10 minutes

    Response rate

    100%

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    3 days ago

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    Holy flood, .I called David at Water Restoration of Manhattan, he came out with 7 guys equipped and…read moreready to work as if it were a regular time of day. He definitely heard our cry for help. As we were all groggy, we were greeted and acknowledged professionally by all staff and team members. Water Damage Restoration of Manhattan helped 4 families in a matter of a few hours and on behalf of everyone we would like to say THANK YOU!

    Honestly one of the most frustrating problems can be water damage, so I stressed out as usual and…read moredidn't know what to do or where to start. My friend told me to search online and so I did. I found this company which has great ratings and reviews, yet I was still a bit skeptical from previous experiences with different companies. However, I decided to give it a try and I truly think it was the smartest decision I made in a while!!! Not only that they were super professional, but they were also very patient and friendly and knew how to deal with my crazy frustrated attitude which really surprised me. They literally guided me step by step, whats happening and how to deal with everything in the mean time. They sent a very knowledgeable technician in no time and he knew right away what needs to be done. It's crazy to say that not only that everything is fixed it even looks cleaner and better than before. I'm usually a critic but I think for the first time there's nothing bad I can say about the service I was provided. They really made me feel like the whole company from the person who answered to the technician who came to my house was built and personalized to me and my situation. Although, this kind of service and feeling is priceless, and I would gladly pay whatever they would ask for, yet they were still very fairly priced, and I would strongly recommend them to everyone that should need this kind of service, and will call them again if needed with no hesitation!!!

    Prime Mold Removal - Mold is not a joke ! Call the pro to deal with any mold remediation

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    I highly recommend Prime Mold removal and think they are excellent at what they do. We have had…read moreseveral major water damage incidents including a pipe leak from our next door neighbors and an extension roof leak which in both cases affected multiple levels and caused significant damage to our three story brownstone. The Prime Mold team is highly professional and deconstructed, completed mold remediation and restored ceilings and walls including drywall, plaster and painting that had been stripped down to the brick. They take unusual pride and put great effort into their work. Thanks to you all -- you're the best! Brad and Valerie Zilbersher

    We hired Prime Mold Removal after a burst frozen pipe caused significant water damage throughout…read moreour home (attic, primary bedroom suite, living room, and basement). Mike responded immediately and was on-site the next day to assess the situation. His professionalism, transparency, and clear communication made it easy to move forward with confidence. Mike, Simon, and their team were outstanding from start to finish. They completed the water mitigation and mold remediation in just three days--impressive given the scope of the damage. The crew was highly skilled, respectful of our home, and extremely detail-oriented. They protected our belongings, kept the work areas contained, and thoroughly cleaned up at the end of each day. Communication was excellent throughout. Mike also provided prompt, detailed documentation for insurance, which made the claims process much smoother. While insurance approvals took time (outside their control), once cleared, the rebuild was completed in only three weeks--far faster than expected. Even minor finishing details were handled quickly and without issue. Prime Mold Removal exceeded our expectations across the board. If you're dealing with water damage, mold, or need reconstruction, I highly recommend them without hesitation.

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