I reached out to Fusion to assist in getting my companies network infrastructure up and running…read moreafter finding them as certified UniFi installer on Ubitiquiti's site. Cris worked with me to design a Ubiquiti system that fit our needs and budget and made multiple recommendations to make sure our needs were met without inflating cost. He then outfitted our 12,000sq ft warehouse with Wifi, magnetic door locks, complete camera coverage inside and out, and configured our console, switch, and NVR so it was up and running right out of the gate. During all of this we were actively setting up the warehouse with heavy machinery, racks, and workstations and Cris had no problem working with and around us so there was no interruption in our daily operations. His knowledge was invaluable in evaluating products and general IT configuration. He was always on time and stayed in contact regarding re-scheduling when there were multiple roadblocks on our end - like not having a ramp to get the lift outside. I would highly recommend Fusion for any IT installs.

We contracted Fusion Networking and Technology to install a security camera system at our…read morewarehouse. Two technician visits later, we still have a camera that does not work. The owner's response was to blame us for supplying the equipment -- despite the fact that cabling and installation was their contracted responsibility. When we pushed back and refused to pay in full for a job that wasn't completed, they retaliated by leaving defamatory reviews on our company's own review pages. This is not a company that stands behind their work or treats customers with any respect. Would not recommend under any circumstances.

They are terrible. The installer would not go on our roof to set up the bracket and dish so my 69…read moreyear husband went and did his job. He hooked up the long cable( need the shorter one) and they said they would send the same guy to do that. So they didnt send anyone. we have 100 extra feet of cable and the only way to fix it is for my husband to do it. the service went out for over 24 hours 2 weeks ago. they said they could get some one out in about 5 days. my husband went back up on the roof and the dish was completely off the cradle ( half way down the roof). clearly the installer had not clicked it in properly before my husband installed it. My husband fixed it.. i guess he is a verified Starlink installer now. we paid for service.. which there is none. i have photos and would love to share if anyone needs them. This company should not be in business and not representing the Starlink product. They don't have qualified employees, they don't care, huge rip off. stay away.. very sad to spend this much money and have to do the job yourself.

I'm in Seattle and the rain sometimes sinks my cable (literally) and Starlink Installation Pros…read morehelped me get my new dish in place. David P talked to me and was super nice. He explained everything in plain english. Then Tony came to my house and put it all together. He worked fast and made sure it was done right. Now my internet is top notch and FAST! Thanks guys!

We got assistance from Jordan, Lexis, and Tristan. it was a tough situation with cyber identity…read moretheft. They went above and beyond in helping.

Worst service I have ever had. They do not want to talk to the customers, that's why it takes so…read morelong to get an agent on the phone to help. Service is very bad.

Gfiber came to the house at 9:45 for my 4:00 appt., I thought wow they're early. Then THEY called…read moreME and said my gate was locked even though the guy had just rung my doorbell and asked where the gate was. The gate does not lock and I was home. Then THEY said my installation would be next. Hours later I called and THEY would see if someone was still in the area and would call me before THEY showed up. When I did not get the call, I called them back for a third time to see what was going on and they said my appt was for the 19 even though at 9:45 on the 12th, I was to be next. Then, THEY emailed me, knowing that I don't have any internet, and said someone would be doing the outside installation on the 13, still leaving me without internet service. I was leaving Astound for poor service and now I can't even get Google to install my service correctly. Will see if Spectrum can do better. THEY called me back today and said that they are working on the outside and should be able to do the inside tomorrow or before the 19th.

They destroyed my sprinkler system. I offered to repair for my time and materials that were 50%…read moreless than 3 vendor quotes that were over $500. I offered $260 total. They agreed and told me to send photos of before and after of the repair. I did so and they then informed me they would only reimburse me for materials because I am not a licensed plumber. I installed the system and I must be a licensed plumber to repair it? Filing a PUCT, FCC, and Texas AG complaint, and taking them to small claims if they refuse to resolve this by paying for both labor and materials. GF treated me like I was stupid when I have texts from them agreeing to my quote. We'll see who's stupid. Google treats residential customers as ignorant peasants. Here is the truth of all telecom service providers: business class vs residential/personal class is actually Elite vs Peasant class. Business class customers have account managers that take care of every tiny issue to keep them happy. Peasant class? Move along before we disconnect you for being difficult.

The ease of connecting on the customers' side is amazing. It's easy to connect and user-friendly,…read moreand they always come to the rescue whenever I have any issues. Their faithful consistency and prompt responses help keep me going on my academic journey. Because of that, whenever I think of fast and friendly residential Wi-Fi, I think of Apogee. I liked the feature of adding devices with the MAC Address. The steps were updated, straightforward, and easy.

I wish I could give zero stars. This is the most unsafe company they don't care about secure…read moreinternet connection and they make life for college student very difficult. Terrible customer service. Not allowed to use routers! I'm debating if I should sue them. Stay far away from this company!

I recently got a virus alert on my laptop and something didn't feel right. I called…read moreOnesupport/telenetwork to verify that this is a scam, and Manuel took the time out of his day (even though I am not a customer) to advise me that it's indeed a scam - 1-888-781-9777 if you get a pop-up saying you have a virus from "Microsoft" its a scam - that tech support was trying to get me to run my computer. Thank you Manuel for all of your help, and for advising me on good anti-virus programs.

I have mixed feelings about this company. My boyfriend works there, and I'm proud of him for his…read morework, but when I tried to get a job there, the interviewer, Patricia, was very unprofessional, and rude. It was an interview over the phone, and she would not let me explain myself much at all. Also when my cell phone cut off because of bad reception, she actually snapped at me for it when I tried to apologize.VERY rude. I understand when companies don't want to waste time, but it was cruel. I've got a really good interview track record, but this one was awful. I have also reported them to the BBB.Also, they make you take a computer knowledge test, and it is not even related to the job at all. Half of the questions that are there are not used in the job. I know because I've listened to my boyfriend take calls. Very unfair, and unequal hiring process. Don't waste your time trying to get a job with them.

I had a bad experience with another company. Shawn and Charles from Pick Telecom came to the…read morerescue and saved the day. They were able finish the work of the other company and have worked closely with me to help control costs. They have expertly rewired much of our campus with new data cables, installed new network switches throughout the campus and have fixed our existing damaged phone lines. I would highly recommend them for their A-Class professionalism and quality of work.

It doesn't get better than Charles from Pick Telecom. He is always responsive and knowledgeable…read more If you ever need assistance with your phone system, do not hesitate to contact them. Keep up the good work! - Doug Z.

I visited this location twice in the last 2 weeks. The first time, a nice individual named Micole…read morehelped me. He was extremely polite, answered my questions, and helped me without an issue. I came in again this past week to trade in my old device and finish setting up my new device. Sadly, Micole wasn't in that day, and someone else named Yareli helped me. Unfortunately, Yareli wasn't polite or helpful. I'm not sure if employees at Verizon work on some sort of commission, but it was pretty clear that Yareli only wanted to help if I paid for it. I've been a Verizon customer for over 15 years, and I have never been treated that way. I had just bought a whole new iPhone and she quickly shut down as soon as I said I wasn't interested in paying $29.99 for her to set up my device. I was already halfway through setting it up but had encountered a roadblock because something was wrong with the settings of my Verizon account (a Verizon rep needed to change it for me, and I wasn't able to do this myself). Yareli was short with me and ended up completely walking away after a few minutes once I said I just had a few questions and didn't need her to set up the whole device. Mind you, I still had a few questions that she didn't answer. My sister had come in with me and also had the same issue. When we finished setting up our devices and were ready to completely wipe and trade in the old ones, Yareli took my sister's phone and marked on her iPad that it was in "very bad condition". This was because the screen protector had a crack...we told Yareli that it was just the protector and took it off in front of her to show that the screen was intact, and she rolled her eyes. She then marked on her iPad that it was in "good condition", which changed the trade-in value from $100 to $1000. Given the huge difference that change made in the value of the trade-in, Yareli should have been extra cautious and should have inquired about the cracks instead of making an assumption. Nevertheless, it was really obvious it was just the screen protector, so truly it just seemed like Yareli wanted to pull something on us. I totally understand that everyone has a bad day once in a while, but Yareli made it seem like we were asking her to bring us a piece of the moon, when in reality we were asking her questions well within the realm of her job description. Her behavior was embarrassing and unacceptable in a client-facing role.

Extremely kind, helpful, and quick! If you need Verizon help definitely go here!…read more Would recommend

We have been happy customers of Press8 since the summer of 2012. Migrating lots of existing direct…read moredial numbers into our own purchased VoIP equipment and getting it all programmed and set up was a challenge, as expected. Our competent but technically inexperienced CEO (yours truly) needed lots of hand-holding to get it all done, which Martin Field provided patiently and expertly. Once set up, there have been few minor problems. More importantly, the sound quality in HDvoice is great, the monthly cost is highly economical (and simple to understand) and the service when needed is top notch. We are a small family-owned Texas-based business that delivers service better than the big boys; it is nice to to business with similar companies that have the same approach! Press8 is high on our list!

I have never met these guys, I don't even know what they look like or who they are. What I do know…read moreis that they are always with their sleeves rolled up whenever something is needed of them, problem or request resolutions are provided far quicker than I can anticipate and I have been in Telecom for 20+years. The only regret is, I can't provide more business for them, office politics and all; working on changing that fact though.