I had several pairs of slacks hemmed. She measured and pinned them, and I told her to err on the…read moreshort side if necessary. I made SURE everything was pinned at the length necessary before I left. I was there for quite a while! I went back to get the pants and one pair was WAY too long. I showed them to her and asked why they weren't hemmed to the correct length (they were almost 2" longer than all the other slacks she had done). She INSISTED that I was wrong, telling me that when I was there originally that she told me this length was too long but that I kept telling her I didn't care and I wanted them this way (too long). WHAT??? That made absolutely NO sense, but she dug her heels in and kept refusing to admit the error or offer to fix it. After a few minutes I said to heck with it, paid for all but that pair, and told her to hem them CORRECTLY this time. I showed her the CORRECT length, took pics on my phone for comparison, and I left. My husband went to pick up the pants a couple days later and the woman said there was no charge for the hem - not because she screwed it up to begin with, but because, "the lady was so angry, I feel bad." UGH!! We are NEVER going back there. I'll make the extra drive to Valley West from now on; they do things correctly the first time! UPDATE: She keeps editing her comment back to me and changing her story because she knows she was wrong. The other reviews show what her work really is like and that my experience was NOT an exception to the rule!

Great job!!! Great prices!!! Great work!!! The shop is a little cluttered but that isn't really an…read moreissue it just shows you how much business she does! The owner is super friendly! And her prices are reasonable! Only $13 to hem my jeans and if looks nearly like the original hem! And she will tell you if something cannot be done! Like my jacket could not have much let out in one area so she didn't charge me for the little she did let it out. Which it looks great!!! Turn around time is great. Brought in on Monday and it was done by Saturday! Very good work and reasonable! I will be coming back with any other items that need taken care of!!! She definitely has pride of work!!

Vicki did an absolutely outstanding job altering my wedding dress to wear again for my 25th…read moreanniversary party. No one could even tell it had been altered. In addition, after the dry cleaner ruined some of the dress fabric the day before the party, Vicki worked all afternoon to repair the dress. It was just beautiful, and I felt like a fairy princess.

Update to reply to Lara B…read more I didn't cause any problems in Vicki's small shop. I walked in and walked out in less then 5 minutes because both my own SIL and Vicki were barking orders at my child after I had already asked her to stay by the door.. which is where she was as asked by me. She asks alot of questions because that's what 7 year olds do. (I am assuming Vicki couldnt handle all the chatter) I then calmly but sternly said to my sister and Vicki "Hey, both of you need to lay off of her, I have it covered." But only a parent can understand this. If it was so fishy I wouldn't have posted on yelp and Facebook to alert other parents of this less then kid friendly place. Mind your business Lara B. And let other people have their own opinions. Children are blessings and should ALWAYS be treated as such. Bye Felicia.

Been here several times over the years since I'm petite and need help with many garments. The…read moreshopkeeper is very helpful and can help you to problem solve how best to fit a garment to your frame. Quick, reasonably priced, high quality work.

Reasonable prices and staff is easier to work with. Quick turnaround time depending on the…read morealteration.

I went in like March 14 because nobody else had availability. Tham was so nice and will get your…read morethings done asap. I needed my bridesmaid dress altered before April and she got the job done and a good job! Her prices are reasonable too.

After contacting multiple tailors, Chong's Tailor offered the most competitive pricing. The service…read morewas prompt, with a next-day turnaround. I would confidently recommend them.

This place is just weird. I took a sweater to her to repair. She didn't listen to anything I asked…read moreher to do and just did whatever she wanted. When I picked up the sweater, it looked horrible and she didn't care. This is just a make-shift lady with a sewing machine trying to make a buck. Definitely not a qualified tailor.

I had that rare, start-to-finish positive customer experience that we all long for recently when I…read moreneeded formal wear for a local banquet, and Men's Wearhouse checked every box throughout! Their rental process is seamless, easy. Thankful for Mariah's suggestion to visit with a week's notice, as items were in stock. Carter did a great job on my measurements, and we tried on a number of options to get it right. Browsed different looks too. Dylan was also helpful. Pickup was simple a few days later, as I was notified with two days notice, and Johanna was terrific! Everything fit well on the night of the event, multiple compliments for my formal components, and returned it the next day as Justin made it easy. In addition, they have a lot of other apparel options that are tempting! This will be my resource for formal attire moving forward, as they earned it with a flawless performance.

If I could give zero stars I would. No one from our wedding party will ever use them again. They…read morewere very rude and not accommodating one bit. Would try to charge extra for bulking up when they were the ones who sent the wrong suit coats in and most of the guys had been in 2 weeks prior. I'm no dietician but I highly doubt any of them "bulked" up that much in 2 weeks. Very disrespectful and were not willing to handle the situation. Save yourself and go to Skeffingtons across the street.

Marina is friendly, has great attention to detail and gets things done in a timely manner. Not to…read moremention extremely reasonable pricing, what a great find!

Marina is amazing! She altered my wedding dress and is working on my sister's now. Would highly…read morehighly recommend her to anyone, no mater the complexity... She's capable of anything from the very simple to the extravagant.