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    Gloss Lab Mobile Detailing

    5.0 (3 reviews)
    Closed 4:00 pm - 7:00 PM
    Updated 2 months ago

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    Response time

    2 hours

    Response rate

    100%

    Services - Gloss Lab Mobile Detailing

    Auto bug and sap removal

    Handwashing

    Gloss Lab Mobile Detailing Photos

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    Recommended Reviews - Gloss Lab Mobile Detailing

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    2 months ago

    Business owner information

    Photo of Federico A.

    Federico A.

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    2 months ago

    Business owner information

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    Federico A.

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    1 month ago

    He did a great job, my son's car looks brand new inside and out. Very happy, would definitely recommend.

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    Federico A.

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    Mission Grove Car Wash

    Mission Grove Car Wash

    2.1
    (267 reviews)

    i took my nissan in there today coveeeered in dog hair and they cleaned it so good, best inside…read moredetail price i could find in the area. I was hesitant to come because of the previous reviews but my experience was great. customer service was a 10/10 inside and the people outside too so maybe the people who complained on these reviews were rude to begin with. definitely coming back

    I was a loyal customer of this car wash for years, but about two years ago I noticed a significant…read moredecline in the quality of their work. Yesterday, I decided to give them another opportunity and paid $150 for a full detail on my Jeep. Unfortunately, it turned out to be a very disappointing experience. The detail was poorly executed and inconsistent throughout the vehicle. There were numerous areas where the interior dressing (Armor All or a similar product) was either heavily applied or completely missed. Instead of leaving the interior looking clean and uniform, it was left looking blotchy and unfinished. The most concerning issue was that the product was applied to the clear plastic lens covering the instrument cluster. As a result, the plastic is now cloudy and foggy around the edges, appearing to have been permanently damaged. Prior to the detail, the lens was clear and free of these defects. After noticing these issues, I calmly spoke with the manager, Louie, and pointed out the missed areas as well as the damage to the instrument cluster lens. Rather than addressing my concerns, he told me I was "too picky," refused to correct the workmanship, and declined to offer any type of refund or resolution. The situation became even more upsetting as I was leaving. The employee who had detailed my Jeep approached my vehicle in an aggressive manner and challenged me to a fight. Louie witnessed this interaction but did not attempt to de-escalate the situation. Instead, he repeatedly yelled at me to leave the property. I understand that mistakes can happen, and I would have been satisfied if the business had simply acknowledged the issues and made a genuine effort to correct them. Instead, my concerns were dismissed, my vehicle was returned in worse condition than when I brought it in, and I was treated with a level of unprofessionalism that no customer should experience. I sincerely hope the owner has an opportunity to review the surveillance footage and address both the quality of the work and the way this situation was handled. Based on my experience, I cannot recommend this business.

    Gloss Lab Mobile Detailing - auto_detailing - Updated August 2026

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