This place is the BEST. I Couldn't be more happy with everyone I Encountered, so helpful, so nice…read more For a little while I wondered about the name Centraal Then I dawned on me ... Amsterdam centraal station Thousands of bikes Was just there last year !!!

Marc and Chris allowed me to jump the lengthy waiting queue in order to make a critical repair…read more(entire new front rim) over Labor Day weekend on my 1987 Raleigh Technium.... just to accommodate my next-day departure for Nantucket. Everything these guys touch on a bicycle is professional and first-rate.

I've lived in MA for the last 10 years - the first 7 in the city, where biking was my primary form…read moreof transportation, every day of the year, regardless of the weather. The last 3 years have been on the North Shore, where I've had to (through gritted teeth and tears) spend more time driving and sitting in traffic. Over the course of this time, I've been in a LOT of bicycle shops all over the state (including trips to Western MA and the Cape). I now live nearest to Seaside. Being in Manchester - by - the - Sea, I expected it to be full of the typical douches with an added touch of pompous for good measure. However, I have ever been pleasantly surprised to quite like all the staff there. They're super friendly, knowledgeable, always eager to help, and there focus always seems to be on being a good business rather than figuring out ways to take your money. Due to hating driving, I decided on an electric bike, researched, and found they're a retailer of Specialized Turbos. I've owned my Turbo for nearly a year now and have had more than (by my estimates) my fair share of issues. 97% of those issues have been due to electronic/electrical issues - not really bike issues. These guys have gone above and beyond to help me out and keep me on the road. The warranty makes clear that the parts are covered, but not the service. They have really put in the time and effort to get Specialized to cover as much as possible (considering the number of issues I've had since paying a LOT of money for it). And they've always been friendly and super great about it - which is hard b/c I've been quite frustrated numerous times and tend to whine like a baby. Anyway, I really like this place - they're good at what they do and good ppl besides, which is really hard to find together.

Thank you for all the help. We where on vacation and my son popped his tier and you did more then…read morefix his bike you raise his hopes on hi journey of sole searching as a teenager while we are on vacation. Great customer service and wonderful help.

My friend's sister owns this electric bike shop and took me out around Gloucester for lunch and…read moresight seeing. Extremely reasonable rates (prices for electric bikes in other markets is much higher) and we had so much fun cruising around town on these. I'm not an experienced cyclist, so the electric bike was perfect for covering more mileage without the extra effort (though if you wanted a workout, you can just turn down/turn off the pedal assist). Easy to learn how to ride and made for a great afternoon!

My usual bike place on Rockport pier was closed (what bike shop closes on a Wednesdays and…read moreThursdays on a busy summer week?) but thank goodness because that led me to this gem. I'd ridden electric bikes (or e-bikes for short) on a trip to Tuscany last summer and wondered then why haven't these marvelous inventions made it to the States? The owner, Cathy, wondered the same thing and started this business. The bikes are in amazing condition and the ride could not be more comfortable. And if you want a workout keep the bike on 0 assist but when a steep hill approaches, set to 1 and give thehandle a twist for a gentle assist. You'll never go back to a conventional bike again. Highly recommended!

I came here on a whim because my daughter needed a new bike rather quickly with all of the shops…read moreopening up at 10, this one was surprisingly open at 8am! Fortunately for me, they had one just her size. Although it was more expensive than I had originally hoped for, I knew that going to a bike shop specifically would likely amount to a more expensive purchase. I was greeted by a very nice man (can't remember his name offhand) who immediately offered me a cup of coffee which I so desperately needed at that hour. He was helpful in terms of explaining all of the features and tips for both the bike and the helmet I purchased and encouraged me to bring the bike in soon to get a free tune up. Although it wasn't a long encounter, I was really pleased with the experience. He was so nice, engaging and personable and knew his stuff. Highly recommend Beverly Bikes.

Stay away from this guy Bill, the owner. He is a cranky grump with very poor customer relation…read moreskills and very overpriced. He uses minors to service bikes after school. I had a tune up on my road bike last fall that cost roughly $300. I brought it home and put it in my basement until this Spring when I went to use it. The gear lever wouldn't shift the chain. I had to take it back this week (35 minute drive each way x2) and pick it up the following day. When I asked Bill what was wrong with it, his curt response was "I don't know... I didn't work on it"! Also, NO apology for my inconvenience or the shoddy work but an inconvenience for him to help a 72 yo put it back in his car. I decided to give him the benefit of the doubt and still left my wife's bike for a simple flat repair. When I went back to pick it up the charge was $48, which included $15 for Stan's Tire Sealant and 2.9% credit card fee (I was unaware of). He never asked if I wanted this sealant and I was not given the remainder of what I paid for. Since Bill was not there at the time, I called him the next day to inquire about this charge and he was extremely rude and went ranting off that if I needed money that bad... to come down and he'd refund my money and even buy me a cup of coffee... blah, blah, blah! WTF? I've since learned... Go to REI in Reading and you can get the same sealant for less than $4 which you can use multiple times and a tire repair for $20 total, labor and materials. Don't waste your time, money or peace of mind at Beverly Bikes... I should have taken the time to read the other poor reviews he's gotten.

I am writing to express my gratitude to David Ricker, the owner of Pedalin' Fools, who expertly…read morerepaired my nephew's ebike today, a Sunday. The bike's rear tire had detached the previous day while my nephew was riding with friends. David suspected that low air pressure may have contributed to the issue. He kindly accommodated us by making the necessary repairs, which took approximately 45 minutes to complete. Prior to bringing the bike in, I had called David earlier in the morning, and he informed me of the shop's Sunday hours. David demonstrated exceptional efficiency and expertise, earning our loyalty as customers. I highly recommend Pedalin' Fools for ebike repairs

Very responsive and always come back with a great performing bike less expensive than the retail…read moreshops!

Had an awesome experience shopping here and would highly recommend stopping by if you like to ride…read morebikes. Upon entering I was greeted by the two staff members with a pleasant hello and the question of how can we help you today? Meanwhile both of these guys were clearly in the middle of assembling/ servicing bikes but didn't seem to mind taking a minute to help me find what I was looking for. This was huge for me as i've been to other shops in the past and have had the opposite experience. One time the staff of another local shop couldn't be bothered to look up from whatever they were doing to assist me when I was literally there to buy a bike... a nice top of the line gravel bike I wanted for a long time..that experience left me so jaded I took my business elsewhere. Long story long that was not the case with these dudes, and after helping me find the helmet and peddles I needed I learned a bunch about the owner Jake and head mechanic Ed. Both of them local to the area - their stoke and knowledge of the neighboring trail systems was wonderful and they even hooked me up w/ a shop water bottle - I've got a zillion bottles but who doesn't love free swag?? Safe to say I left shop more stoked on riding than when I walked in and fully intend to shop here again in the future. Lastly, the aesthetics were modern and major bonus points for the sick grunge station they had on!

Helpful, courteous, quick and easy. I would recommend this bike shop to anyone. Service was…read moregreat, owner installed a new bike rack and showed me how to secure bikes while actually placing my bike onto the rack. Also got a new seat and they made sure I tested it first and thankfully they did this because it did need a quick adjustment.

My favorite shop! Great bikes, great service, and close to my house! They've taken care of all my…read moreissues swiftly, and were very flexible.

Had a bike fit for an existing bike I own, and Dean did an amazing job. He took the time to dial in…read moreeach part of the bike, so that it was both comfortable and optimized for speed/power. Took a couple of hours, and it was worth every minute as well as worth every penny. I now no longer have my hands go numb when I ride. My hips are less sore, even after a century ride. AND I picked up 5 watts on my FTP.

These guys are great for all things bicycle. Their inventory is broad and they have or can order…read morewhatever you need. They are full service, and busy! While I was there people stopped by with their bikes for repairs from fixing flats to tuneups. Please note that with the resurgence of interest in biking during the pandemic plus the wave of e-bike popularity, you must book a maintenance appointment online ahead of time. They are currently booked for 3 weeks! Clearly Marblehead/Salem Cycle are experts and well-loved by their clientele. They put me on a great new e-bike with little fuss and very reasonable timeframe. I knew what I wanted and they got it assembled it, and went over all the operational details with me. Couldn't ask for more! Thanks!

I got a flat tire near Marblehead and they were able to fix it very quickly. Great to have them in…read morethe neighborhood!

Communication and a phone number that is valid and that the owner will answer. I left my bike for…read morea repair and unfortunately he was not able to do it but was willing to to look into the repaired. I left my bike and then I couldn't get it back because I was not able to contact the business and he was closed most of the time. Very stressed out

I came off the road and found Ipswich Cycle for a quick flat repair…read more The owner fixed my tire in 5 minutes, showed me a good trick for putting the wheel back on, let me use the bathroom and generally was extremely knowledgeable and helpful. He also helped a couple of other customers while I was waiting for my riding partner to join me and I could tell he knew what he was talking about. I would definitely recommend Ipswich Cycles based on my experience today. Thanks again!

This may be lengthy but it's well deserved. I've purchased e-bikes online (direct purchase from…read moremanufacturer) but was never satisfied and when issues arose, ex.: the bike stopped working with 164 miles on it, that company didn't want to cover it. I decided to shop local instead and after a lot of research, I thought that it would be worth my while paying a visit to Seacoast e-Bikes. Wow!! Am I glad I did. The lady that assisted me was not only very knowledgeable but extremely patient and made sure that my questions were answered. She pulled no less than a half dozen bikes for me to try and seemed vested in making sure that I had the right bike with the right fit. She wasn't pushy or even tried to oversell. You could see that she had my interest, just like if she was the customer. The service didn't stop there. After picking my bike, they made sure that it was well adjusted and road worthy. The owner even checked up on me to see if everything was in order. While waiting for my bike to be ready, I also witnessed how returning customers were treated ... It reassured me that I made the right choice. We have another bike to buy for this upcoming season, and we are heading to Seacoast e-Bikes without even looking at other dealerships because they do customer service the old fashion way. BTW, I am not affiliated with the shop, the owner(s) or the staff. I was not paid nor even asked to write this review. I am just a VERY Satisfied customer.

I bought my Aventon Level because after I did my research, it was the highest rated e-Bike in its'…read moreclass. In just over a month, (in the winter time!) I have put over 400 miles on it and it's going strong. I bought the bike from a dealer, Seacoast e-Bikes, because it is a fairly complex piece of machinery which requires some amount of care and feeding. Just about the time the bike was ready for its' tuneup (free at Seacoast), I got a flat tire. The flat was in the rear wheel with all sorts of connections to the chain, motor, gears etc. I dropped the bike off at Seacoast and the fixe the flat, and did the tuneup for a total of $50. If I had bought the bike via mail order I would have paid a lot more. They even dropped the bike off at my house free of cost. Shane, Frank and Steve and the rest of the staff really care about their customers, and know bike maintenance and repair cold. There is no reason to buy an e-bike mail order, because sooner or later it will need service and maintenance. If I could give 10 stars on this review I would. s