Thank you for all the help. We where on vacation and my son popped his tier and you did more then…read morefix his bike you raise his hopes on hi journey of sole searching as a teenager while we are on vacation. Great customer service and wonderful help.

I brought my bike in to get my RockshoX Reverb post repaired as it was stuck down. after having…read morethe bike for a week I was told they didn't think it could be repaired, but they would ask the head mechanic to take a look. He confirmed it was not repairable and I was told the Reverb post wasn't good quality anyway and the hydraulics are over complicated. I was quoted $250 for a new post and $70 to install it. For $30 I bought a Reverb bleed kit, and not having ever worked on one, I had it repaired and bled within 20 minutes of getting the bike home. I'm pretty sure they never tried pumping up the air cylinder. I usually service my own bike but thought I would give Riverside a try. I saved myself $290 by not trusting the advice of the shop, we're you just trying to sell me a new post or do your mechanics not have any idea what they're doing?? I guess I will keep servicing my own bike or take it to someone other than Riverside.

My friend's sister owns this electric bike shop and took me out around Gloucester for lunch and…read moresight seeing. Extremely reasonable rates (prices for electric bikes in other markets is much higher) and we had so much fun cruising around town on these. I'm not an experienced cyclist, so the electric bike was perfect for covering more mileage without the extra effort (though if you wanted a workout, you can just turn down/turn off the pedal assist). Easy to learn how to ride and made for a great afternoon!

My usual bike place on Rockport pier was closed (what bike shop closes on a Wednesdays and…read moreThursdays on a busy summer week?) but thank goodness because that led me to this gem. I'd ridden electric bikes (or e-bikes for short) on a trip to Tuscany last summer and wondered then why haven't these marvelous inventions made it to the States? The owner, Cathy, wondered the same thing and started this business. The bikes are in amazing condition and the ride could not be more comfortable. And if you want a workout keep the bike on 0 assist but when a steep hill approaches, set to 1 and give thehandle a twist for a gentle assist. You'll never go back to a conventional bike again. Highly recommended!

'Have been using bikes for transportation for decades in five states and two countries. 'Dealt…read morewith some good bike shops. These guys are the best... quick and knowledgeable and they talk to you like you'er a sentient being. Good prices too. Bill and I had another good conversation. We'll be back.

Very poor experience. The owner, Bill was extremely rude. He was unaccommodating, had no bedside…read moremanner, and would not recommend this place to anyone.

I am writing to express my gratitude to David Ricker, the owner of Pedalin' Fools, who expertly…read morerepaired my nephew's ebike today, a Sunday. The bike's rear tire had detached the previous day while my nephew was riding with friends. David suspected that low air pressure may have contributed to the issue. He kindly accommodated us by making the necessary repairs, which took approximately 45 minutes to complete. Prior to bringing the bike in, I had called David earlier in the morning, and he informed me of the shop's Sunday hours. David demonstrated exceptional efficiency and expertise, earning our loyalty as customers. I highly recommend Pedalin' Fools for ebike repairs

Very responsive and always come back with a great performing bike less expensive than the retail…read moreshops!

Had an awesome experience shopping here and would highly recommend stopping by if you like to ride…read morebikes. Upon entering I was greeted by the two staff members with a pleasant hello and the question of how can we help you today? Meanwhile both of these guys were clearly in the middle of assembling/ servicing bikes but didn't seem to mind taking a minute to help me find what I was looking for. This was huge for me as i've been to other shops in the past and have had the opposite experience. One time the staff of another local shop couldn't be bothered to look up from whatever they were doing to assist me when I was literally there to buy a bike... a nice top of the line gravel bike I wanted for a long time..that experience left me so jaded I took my business elsewhere. Long story long that was not the case with these dudes, and after helping me find the helmet and peddles I needed I learned a bunch about the owner Jake and head mechanic Ed. Both of them local to the area - their stoke and knowledge of the neighboring trail systems was wonderful and they even hooked me up w/ a shop water bottle - I've got a zillion bottles but who doesn't love free swag?? Safe to say I left shop more stoked on riding than when I walked in and fully intend to shop here again in the future. Lastly, the aesthetics were modern and major bonus points for the sick grunge station they had on!

Helpful, courteous, quick and easy. I would recommend this bike shop to anyone. Service was…read moregreat, owner installed a new bike rack and showed me how to secure bikes while actually placing my bike onto the rack. Also got a new seat and they made sure I tested it first and thankfully they did this because it did need a quick adjustment.

My favorite shop! Great bikes, great service, and close to my house! They've taken care of all my…read moreissues swiftly, and were very flexible.

Had a bike fit for an existing bike I own, and Dean did an amazing job. He took the time to dial in…read moreeach part of the bike, so that it was both comfortable and optimized for speed/power. Took a couple of hours, and it was worth every minute as well as worth every penny. I now no longer have my hands go numb when I ride. My hips are less sore, even after a century ride. AND I picked up 5 watts on my FTP.

These guys are great for all things bicycle. Their inventory is broad and they have or can order…read morewhatever you need. They are full service, and busy! While I was there people stopped by with their bikes for repairs from fixing flats to tuneups. Please note that with the resurgence of interest in biking during the pandemic plus the wave of e-bike popularity, you must book a maintenance appointment online ahead of time. They are currently booked for 3 weeks! Clearly Marblehead/Salem Cycle are experts and well-loved by their clientele. They put me on a great new e-bike with little fuss and very reasonable timeframe. I knew what I wanted and they got it assembled it, and went over all the operational details with me. Couldn't ask for more! Thanks!

I got a flat tire near Marblehead and they were able to fix it very quickly. Great to have them in…read morethe neighborhood!

Communication and a phone number that is valid and that the owner will answer. I left my bike for…read morea repair and unfortunately he was not able to do it but was willing to to look into the repaired. I left my bike and then I couldn't get it back because I was not able to contact the business and he was closed most of the time. Very stressed out

I came off the road and found Ipswich Cycle for a quick flat repair…read more The owner fixed my tire in 5 minutes, showed me a good trick for putting the wheel back on, let me use the bathroom and generally was extremely knowledgeable and helpful. He also helped a couple of other customers while I was waiting for my riding partner to join me and I could tell he knew what he was talking about. I would definitely recommend Ipswich Cycles based on my experience today. Thanks again!