I am an avid cyclist in road, mountain and gravel cycling, and Papa Wheelies has been my go to bike…read moreshop for a number of years. Their customer service and knowledge of all types of riders and bikes is why I choose to patronize them, as well as why I will send all my friends who I try to convince to get into cycling. They truly just want you to get the best bike for yourself. Not the most expensive or the flashiest bike. They know their stuff and they truly just want to match everyone to a bike that will make them happy and give them the best riding experience. Their repair staff is also top notch. I have had some whacky issues with my bikes over the years and they have solved them every single time. Several years ago, I purchased an Orbea mountain bike through them. Unfortunately, there was a manufacturers defect with the dropper post (not Papa Wheelie's fault - a manufacturing issue). The staff at Papa Wheelie's took my bike in and took care of the entire process in dealing with the claim and getting the part from the manufacturer and got me back on my bike quite quickly considering many of the parts were coming in from Spain. I am always team support your local bike shop, but I am specifically team support Papa Wheelies as your lbs, because they truly care. Yes, you can order a bike online direct from manufacturers, but nothing beats the experience of going in and working with the people at Papa Wheelies to figure out what bike works for you and making adjustments to that bike or getting a bike fit to make sure that it is the best possible machine you can ride. It's an investment and Papa Wheelies makes that process 100 times easier. Lastly, I'll add that bikes can be expensive. Tax on expensive things can be expensive. New Hampshire doesn't have taxes. Are you doing the math with me? If you are buying a bike for several thousand dollars in other New England states, you can end up paying several hundred dollars in taxes. You can avoid that by heading on up to beautiful tax free New Hampshire and buying your bike at Papa Wheelies.

Papa Wheelies showed a real lack of professionalism over the past couple of days. After seeing…read moretheir business practices first hand I'd avoid this place. Late last month I got an email from them advertising an end of summer sale. It indicated that they took trade-ins and even included a calculator where I could figure out the value of my bike. I checked on-line and their website indicated that a bike I wanted was "in store". I spoke with the owner, Dan Houston. He was okay with the calculated value of my bike. The problem was, he said, the bike wasn't in-stock and it wouldn't be a good deal for him. I double checked on-line and found that the bike was showing to be in stock. I called their other store to be sure and they indicated that they had the bike I wanted. I don't know what happened but the guy at the warehouse said it was definitely there. So I went back in and told them that there must have been a mistake. Dan was not in. Josh Pierce indicated that the bike was not in stock. They did have a different color and since it was available (and already built) I said I would take that one instead. It's one excuse after another with these guys. Josh looked at my bike, found an imperfection in the paint and a couple of dirt marks (that cleaned right off), and said the bike could be worth $1,000 less than Dan had indicated the day before. He said if I wanted the new bike it was an additional $800 over their advertised price. After seeing their business practices first hand I'd avoid this place. My expectations were based completely on the numbers they gave me. If they find out that their advertised prices turned out to be too low they should just accept their mistake. Instead they wasted my time. Papa Wheelies did advertise they were having a special ("Last Chance to Save Big on End-of-Season Bikes"), their bike was on sale and the value I determined for my bike was based on what they provided. I thought the advertising was deceptive.

I recently had an issue with my bike and stopped into Colonial Bicycle Company without an…read moreappointment. Colin immediately stepped in, provided excellent product knowledge, and quickly fixed the problem. The staff is always friendly, helpful, and knowledgeable, and the store itself is clean and well organized. I highly recommend Colonial Bicycle Company for all your bike and service needs. Thanks again!

I've taken my bikes to Colonial in Portsmouth for service 3 times in the last year and have had a…read moregreat experience each time. Josh and Colin have both worked on my bikes and were great. They were able to fix the problem and get me in/out within a few hours which was awesome. In another instance, they took the lead in helping me with a mfg warranty issue which resulted in an upgraded replacement set of brakes from Shimano at no cost. Great guys, excellent service at a reasonable price. I highly recommend.

Whenever I have had a problem with my bicycle, either with my last 50 year old Triumph or with my…read morenew Linus, Steve seems to immediately know what needs fixing or adjusting and does it. He understands bicycles with years of experience behind him. After having some rather weird experiences with other bike shops, I will be taking my bike to Steve always, because he knows what he is doing.

I brought a 25 year old Specialized bike to getting rehabbed. I was amazed! Picked it up 2 days…read morelater and it looked and road like new. Great work!

Came to see all the deals and fuss. Did not dissapoint…read more Lots of items at fair prices. Found a nice pair of Hooka shoes but they didn't have my size.

Is there such a thing as having too much gear? Perhaps, only if you're carrying it all at the same…read moretime for a limited trip. Is there such a thing as too much firepower? Perhaps, only if you're seeking the smallest game on a very short trip. Is there really such a thing ever as having TOO much? Perhaps, there is no such a thing if you're a "responsible" prepper or an avid enthusiast seeking to advance yourself to handle just about ANY situation thrown your way - including the apocalypse. I definitely do not believe there is such a thing as having too much. And I can bet on it that most of the people here today at Kittery Trading Post feel the same way. Yes, the prices are mostly MSRP and sometimes higher. Yes, you can most likely (99% of the time) get a better deal elsewhere (especially online). But where can you actually have the opportunity to TOUCH everything or be likely seduced to WANT more because you weren't aware that such an item even existed? Here, at KTP, that is exactly what happens. You think you have a particular item in mind? How about being thrown more options that most other stores even dream of carrying? Thought you liked something online? How about holding that item in person and deciding if it is the right fit for just a fraction more of the price (and avoid the need to make returns for the most part?) How about being swayed into another product because you "apparently" didn't research it enough to realize there are even BETTER options that fit your exact needs (or because it's more expensive and you can justify it in person, lol)? Kittery Trading Post is definitely one of my ultimate retail spots as an outdoor enthusiast and an avid prepper (for whatever possible events will ever unfold in my fantasies). And every time I'm here, I always leave with at least one new toy for the personal arsenal. Definitely love this place even if it's not exactly the best bang for the buck.

We had an incredible time on our bike tour with Donna. We did the 3 hr tour hitting every part of…read morePortsmouth. Our e-bikes worked great and were very comfortable. Donna was a true historian of the area and told us all about the history and prominent sites with her enthusiastic energy which made it truly interesting. Our ride was challenging enough to keep us active and moving while being totally doable. What a great way to see the area in a way that would be very difficult to do on your own as a visitor. I highly recommend it!

This was definitely a five star experience. We did the Island tour. Paul, the guide, was amazing…read more So knowledgeable. A true historian. We learned so much about the city. And the views were so beautiful. We rode along the water and into New Castle. It was a long ride but we made plenty of stops. I haven't been on a bike in ten years but was able to keep up. The tour was the highlight of our trip! Thanks, Port City!

With the new ownership, I could tell that Henry cares about the customer and his mopeds! Easy to…read morefind in Portsmouth and even better to drive around. Henry takes his time with any issues and is so friendly to interact with. Great price for what you're getting. Wouldn't pass up!

Great locally run business. Very friendly and honest people. Highly recommend this place.read more

Completely unacceptable experience here…read more I was the only customer in the shoe department. I waited over twenty five minutes, hoping to try on several pairs of shoes in my size. Two young employees in the shoe department were focused on restocking; after fifteen minutes of waiting, I asked one of them for assistance. (I also heard on one of their radios that someone was waiting for assistance in the shoe department. That'd be me - the only customer in the shoe department.) The two young employees avoided eye contact and the one I asked for help from told me the other employee would help me - I waited another ten minutes and neither stopped restocking to help me. I felt invisible, and angry, that I even bothered driving the 30 minutes it took to get here. I was planning on buying at least two expensive pairs of shoes for the upcoming school year - but alas, I'll be looking elsewhere. Not sure if the pressure to restock is so great from higher-ups or if the two young workers were simply avoiding working with customers. Either way, I will NEVER be back in this Dick's as there is clearly something wrong in this location. Looking at the other Yelp reviews, I'm not the only one with a bad shoe department experience. What a shame.

There's a good selection of athletic wear, shoes, and equipment with lots of staff. I think the…read morebiggest challenge here is that a lot of the associates are young and maybe haven't received training on customer service and where everything is located in the store. As long as you know that, level your expectations and get what you need in store. Otherwise, order online.

Had a great day! My wife's first time on an e-bike. Pete was very helpful in explaining the…read moreoperation of the bike. Off we went on the Cotton Valley Rail Trail for a three hour tour headed to Wolfeboro. Lots of stops and starts along the way as she became more familiar with the bike. I'd recommend a longer ride so you'd have more time in Wolfeboro for lunch, ice cream or exploring the shops. The trail is well maintained and an easy ride. The Aventon bikes were in excellent condition and we had the chance to try a couple of different models. Overall an excellent experience and I highly recommend E-bike Expeditions and look forward to renting from them again.

Pete is very professional and returns calls promptly. Amazing customer service! He thoroughly…read moreexplained the bike use and the Cotton Valley trail. Highly recommend Pete and Ebike Expeditions!!

I am so grateful for the men who helped me find a pair of hiking boots! I really can't even…read moredescribe how kind and knowledgeable they were. I went in feeling really discouraged that I could find a pair of boots that could work for me and they just helped me and taught me about my boots and they turned my homelessness into joy in finding a pair that will work great for me! I cannot thank and Recommend this EMS more! Rock on my friends.

Had never been into one of these stores before so I was interested in checking the place out…read more Walked in and left. There was one lady that followed me around was peeking around the merchandise racks and wouldn't let up. I get it's your job have an idea of who's in your store but at that point where you follow and lurk that's when you lose people. The manager was also very rude and you could clearly tell the rest of the store took after him for their personalities. This store needs to really figure stuff out or they will be like the rest of the retail stores closing.