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    Marian G.

    This was a pleasantly surprised to see this store in Hawthorn. The store was carefully thought out in its decor and product selection. The flowers and neon lights are nice touch to the decor. The product selection is top notch. Nail care, skin care, makeup and of course hair care. From to protective style to press and curl, sew in and wigs. The display of products on the shelves flows with ease. You don't have to wonder where a product is located. The products are not overly priced like some other independent stores.

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    11 months ago

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    11 months ago

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    SEPHORA

    SEPHORA

    3.4(271 reviews)
    2.4 mi
    $$

    The store is chaotic and unorganized. You have to be really comfortable with people rubbing against…read moreyou or performing the squeeze-by-waltz to navigate the crowded aisles. Add to that I went back counter to pickup my online order. I was told to rerun to front of store to pickup cabinet. I waited at front of store for the person who was called up help me. I waited a while and no one came even though I saw associates walking around free. I called the number listed on google. I asked for assistance. The same girl I saw walking around came to help. Overall it was not an easy transaction. I never received the text is signed up for with pickup notifications and the girl was asking me several different ways why I didn't have a barcode. Very frustrating since my order was indeed ready after I implied her to Just simply check. She checked my ID and brought bingo bango she saw that my products were ready in the cabinet.

    This is my go-to Sephora spot and, as always, I had a lovely experience. I specifically went to the…read moreManhattan Beach location to get a "skin scan" done in store to see if 1. my recent online purchase of a new foundation was the correct needed shade and 3. was there anything in particular that I should be working on for my current skin care & condition. I was assisted by cast member Stephanie and she was absolutely wonderful. She was able to help me with my skin-scan (I now know that I need to up my hyaluronic acid application for my dry skin) as well as helping me exchange my online foundation purchase for another shade closer to my complexion needs. I must say that cast members like Stephanie are wonderful to interact with. She was warm, kind, and very helpful with my concerns regarding my (gasp!) aging skin. This Sephora location has always been organized, well stocked, and clean during my visits; today was no different than before. I appreciate that I can almost always spot a cast member cleaning/stocking the store at any given time. I also enjoy that this location never seems to be overrun and crowded, as my mobility issues make being in crowded stores a bit hard in me.

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    Glow + Flow Beauty - cosmetics - Updated September 2026

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