Okay so I told myself to not write a review and leave it alone but I can't. My experience wasn't like any others I've ever had in a salon. I booked my daughter for a hair cut. Something she had been begging me for. Finally I agreed to allow it after months of her asking and doing extra things to be on my good side. She's 14 and going into 9th grade and she wanted a dramatic hair cut so I made her sweat a little lol. Anyway I read reviews and looked for a place that I felt was a good spot. That's how I came upon Glow Up. Seemed like a good place. So I made her an appointment online which was nice and convenient. We waited about a week and a half for her appointment. Not too bad. So I bring her in and we are greeted by a lady cutting a man's hair and next to them is a woman obviously waiting to get her hair done and she is just reading a magazine. The woman cutting the man's hair asked what she can do for us and I let her know my daughter has an appointment and she lets us know to have a seat and she'll be with us. I honestly did not get this woman's name who was cutting hair that day and she was the only one cutting hair that I saw while we were inside the salon the entire time we were there and that was my mistake but honestly at a certain point I was upset for my daughter and I wasn't worried about this woman's name. So the lady cutting the man's hair gets done and she asks us what my daughter wants for a cut and my daughter shows her pics and she says oh that's short okay that won't take long and she looks at the lady sitting and waiting and says hey I'm gonna cut her hair really quick it'll take like 5 minutes. I didn't think anything of it but later on I realized that my daughter had the appointment and yet she was talking to the lady like we walked in and she would just get us done and out. the description of the appointment that cost $65 for a women's cut had said it was an hour long appointment. That's what we booked. So she sits my daughter down in her chair and puts the drape thing around her to keep hair from her clothes and she asks if I wanna take a video and I did so I got up and started filming and she grabbed my daughters hair and used clippers to cut the bulk of her hair off. She then does a few cuts here and there not really being precise or even layering her hair like I've ever seen before and says okay great done. We'd been there maybe 10 minutes. Not even. I asked my daughter if she was happy with it and she said yes. I paid $65 plus tax which was about $68 and some change. We walk out and my daughter looks like she is gonna cry. I ask her what's wrong and she says it fine it's okay I can fix it. So I take her back in and I tell the lady she isn't happy with it can you do more. I ask for the pictures and I tell her to please layer it more and make it more like the picture. I said my daughter was afraid to tell you she didn't like it and the lady was nice enough and sat her down and started again. Another 5 minutes go by and she did add more layers to it but she really didn't put a lot of care into my daughters hair. I just felt like my daughter wasn't important to her. The woman who was sitting in the chair next to my daughter was obviously more important because the lady cutting my daughter's hair was hurrying to get back to her. So for $68 and some change we got a 15 minute haircut. She didn't wet her hair at all. She didn't shampoo or condition it. Maybe they don't there idk but for $65 I figured they would. I've never been to a salon that didn't before you got a haircut. And there was not one bit of styling. She literally cut it and sent us on our way. Usually at the end the hairdresser will do a little style. That didn't happen. My daughter said she felt better with her hair after the second time but the whole situation left a bad taste in my mouth. I won't ever go back. One of the things I read on the glow up Facebook page was that they enjoyed pampering their clients. It was put in different words but that's basically it. It makes them happy to pamper the client. We didn't get that. It was rushed and there wasn't care put into our appointment or into my daughters needs. I should've complained while we were there but I wanted to leave and be done with it. I was upset and just felt frustrated by it all and knew I needed to breathe before I said or did anything. So here I am. A day later. I do regret not speaking up at the time a part of me feels like a bad mom for not immediately throwing a fit about it and demanding better service but maybe this is better. To write an honest review for others to see and hopefully not go through what we did. I hope our next appointment in the next salon we decide to go to here in Juneau isn't like this one. Good luck everyone. You can go here if you like but we won't be back. *I gave two stars because in the end my daughter said she was okay with her haircut. Idk if she is being truthful but I hope so. read more

I went for a haircut. Have not done the tanning but there was someone else who was when I was there. The 2 ladies there were really nice and helpful. I had no complaints. Great place. read more