The receptionist here are all super kind & cool energy including the waxers here, plus they're not…read morepushy trying to sell products

It's been a long time since I've had a professional wax and I will absolutely not be returning to…read moreEWC. While they have flexible availability and the esthetician was nice enough, she paid very little attention to detail as there was quite a lot of wax left behind. I was also extremely annoyed by the pushy receptionists. When I came in, I got the package spiel from one person. When I was checking out, I got it again from someone else - this time I had to say no multiple times in multiple ways. I don't want to go to an esthetic visit to get a sales pitch. Ever. It is such a turn off.

I saw Niki For a Brazilian V for my first time in a couple years. I'm a plus size mama and Niki…read moreknew how to push and pull my body and get me right! Personable, professional, and attentive to detail. An excellent vibe and I will go back to see her again.

I absolutely love visiting this location; it's always clean and welcoming, and every staff member I…read moreencounter is incredibly kind, knowledgeable, and genuinely helpful. I've scored amazing deals on various packages thanks to the recommendations of Janea, Jahnessa, and a wonderful woman with red hair. Makeia handled my waxing perfectly--she's fast, engaging, and very friendly. When my schedule changed, I switched to waxing with Niki, who is just as impressive. She works quickly, keeps the conversation going to distract from any discomfort, and exudes kindness. I can confidently say I wouldn't choose anywhere else!

Jae is super rude and unprofessional. She likes to guess people's races (she got mine wrong) and…read morelikes to redirect people to laser hair removal. I don't qualify for laser, which is why I got a Brazilian. I told her that and she said because I'm mixed I can do laser. That's not my ethnicity, and I already got a professional consult that I cannot do laser because of my dark skin color. Jae has no idea what she is talking about. She's incompetent and a colorist. Instead of worrying about people's ethnicity/race how about she just do the job that she's being paid to do? Always focused on the wrong thing.

Amiya done a great job with my services. I felt comfortable like I was talking with one of my…read moregirlfriend's. I was a little nervous, but she made me feel at ease. She was friendly, professional, and gentle. I would come back the next time I'm in town visiting my sister. I would recommend her to any one of my friends. Kudos to her.

I've had several great visits to the European Wax Center in Harbour View, and they continue to…read moreimpress every time. My most recent visit was for a training session with a new Waxer, Caitlyn. She did a wonderful job! Super professional, made me feel comfortable, and was really enjoyable to chat with throughout the session. What keeps me coming back is the consistently great customer service and how easy they make the whole process. And of course... the fresh, smooth skin doesn't hurt either. Highly recommend this location if you're looking for a clean, friendly, and reliable waxing spot!

Unfortunately after today I will not be going back. To pay $65 for the wax with a $10 tip.. I had…read more Brazilian done and asked for something specifically left and she made me completely bald. I honestly went to my car and cried. Getting home and seeing how much hair was left everywhere else was almost appalling. I paid too much money to be so unhappy. The people were nice but I won't be back.

Update: I've been coming here since 2015, and although I've gone to a couple other wax businesses,…read morethis one is my home favorite (with one other waxer I see at a different business). The feeling here is such high class and really feels like a nice & serene spa. I love shopping in the front/reception area (their cards are hilarious!) and waiting in the waiting room is so luxurious. The chairs are so cozy and the beautiful decor is always fun! I've seen a couple waxers who no longer work here (due to moving or raising a baby- hope you two girls are doing great, if you ever see this!), and I now see Starla. She's so efficient & does a beautiful Brazilian to the forestry that I grow. She has such great conversation and I thoroughly enjoy seeing her every so often! I also get my upper legs waxed every so often, and she does a great job on those, too! A total comfort to be on her waxing table (I mean, the wax sometimes hurts, since I'm not consistent, but I never shave, so you know that helps). If you're looking for a place to feel comfortable & handle the fuzz/forest, look no further than this fine woman-owned & operated small/local business.

Waxing can be such a nerve-wracking process but Smooth removes the roadblocks that might make you…read morenervous if you are a first-time waxer. I appreciate the ease of online booking and the confirmation texts. Walking into the space there is a sense of calm, almost like a spa experience. I love all the fun products they have in the lobby. It is a great space to stop for unique gifts. After checking in, you go to the waiting area in the back that is so beautifully decorated with comfortable chairs. I only wish they would fully close the curtain that covers the window to the arcade outside of the business. Sometimes it feels awkward making eye contact with people walking past. Starla is my go-to esthetician. She is professional and personable. She always makes me feel at ease and is so easy to talk to. I'm anxious for the pandemic to be over so more of the waxing services like chin and face can return but other than that I have a genuinely positive experience every time I go to Smooth. I wouldn't want to go anywhere else because of the experiences I've had here.

They took Covid Precautions and were very clean. They are very professional & didn't make me feel…read morerushed. Would highly recommend.

This was not an appointment this was an experience! From the moment I stepped into her suite to the…read moreend of the appointment I felt like a queen. The Wax Spot provides excellent customer service, a variety of services, high quality products, a clean and comfortable environment, and education on how to take care of your skin. The services I received on my 1st visit were a Brazilian wax, vajacial (a facial for down there), hydro jelly mask, and eyebrow wax and tint. First of all let me just say I had heard of the vajacial, but couldn't find any spa/salon in the area that offered them. When I found the Wax Spot she offered everything i was looking for and more. I've been getting waxed for years but coming to The Wax Spot was amazing. I will definitely be a loyal returning customer!

I had a really weird experience over the phone. I called the number listed for the business, and…read morewhen the lady picked up the phone, one of the first things she did was ask, "How did you get this number?" When I told her it is the one listed, I think she even asked me where it was listed. Like it wasn't supposed to be listed? Then, when I asked if she had any openings, she said, "Let me explain something to you, I have people scheduled for weeks out..." I actually ended up cutting her off because at that point, I didn't feel comfortable even if there was availability. So maybe if you're someone trying to find something new in the area, don't go with this business unless you know someone who knows someone. That's probably a better way to book with her than through the phone number that is listed.

Excellent atmosphere. Excellent quality and service. Is very cozy and relaxing. Great customer…read moreservice and authentic concerns for clients.

Yan,was very meticulous and precise in making sure my nails were thinned out from a previous nail…read moresalon. All nails are even,not too thick and she designed them how I wanted them. Love my nails.

This was the best salon I have been to in a while! Friendly and professional staff and amazing…read morepedicure!

Cute shop, you get a different experience every time you go in so that's why I'm taking off one…read morestar since it's different based upon the day I guess. Sometimes I'm offered a drink when I come in sometimes I'm not sometimes when I get a fill, they put lotion on my hand and do a little massage and sometimes they do not. I will say I really like how Jasmine shapes my nails and if you want a cute design, she's your girl the place itself is a little pricey when you start doing nail design so make sure you ask before they do it so you're not surprised by a crazy bill at the end.

I've been here twice for pedicures with my wife. The staff is friendly, the salon is clean, and the…read morepricing is fair. The services have been good both times, and we've left happy with the results. My only small complaint is that the salon is very brightly lit, which makes it a little harder for me to fully relax during a pedicure. That's just a personal preference, though. Overall, a good experience and a place I'd recommend.

Express wax (15 mins) -I was welcomed as soon as I stepped…read morein. the lobby was quiet, not crowded and very cool (it was about 100 C outside). -I was walked back within 2 minutes from arriving. - wax's description said 15 minutes and it definitely was 15 minutes. -the service was wax only, no option to take care of ingrown hairs or those stubborn thin hairs. The esthetician tried a time or two on those thin hairs and then they were left alone. -the whole location was very clean. -parking lot available.

A thorough wax done in under 15 minutes? Yes- you read that right. I didn't believe it until I…read moreFINALLY went for myself today. They are super quick, and from what I've heard, all their waxes are done similarly, so you can't go wrong with having anyone wax you here. I've personally only been to Aaliyah, but it was the fastest Brazilian I've ever had, and done in 12 minutes. Unlike my previous waxing establishment, you immediately strip down to whatever you need to expose right away in the room (Aaliyah turned around for this part to prepare for my wax), and then lay right on the table. I got my Brazilian done and then I got dressed and went out to pay. She cleaned off the table for her next client as I was getting dressed. She immediately took the next client. It was a quick & smooth process- I was amazed at how it was done so quickly & efficiently. They have so many specials (for example- I got the June Brazilian special for $45!!! That's $20 less than my previous spot). I will definitely return. It's a nicely decorated spot, but no extra frills- get what needs to get done and you're out within a good time frame.