I watched my neighbor two years ago replace her old existing fence and once completed I asked who she used and she told me GMH. I got in touch with someone this year about a quote to replace mine, soon enough Cam came and did the measurements and sent me a quote. While here he also quoted my neighbor as he too was ready to replace his. I was able to knock down the price by paying it all in cash which was helpful. Soon enough, the guys were here tearing down the old, hauling the debris away and installed a beautiful new wooden fence. Don't mind my "No Mow May" yard Very pleased overall with the service, quality of what I paid for, and the communication. read more

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I was really excited to work with GMH Fence Company on an aluminum fence project for my home in East Longmeadow. Unfortunately, my experience fell far short of what I expected from a professional company. From the start, my interactions with their Sales/Quote representative, Glenn, were frustrating and unprofessional. He struggled to hold a clear conversation about product specifications and talked over me when I tried to ask questions. When I held him accountable to the original options he had presented, he even suggested I should just go with another fence company. On two separate occasions, Glenn promised to deliver a detailed quote within 24 hours. Both times, GMH didn't deliver. They did provide an excuse by saying they were waiting on me to provide quote options for vinyl but that is not true. Glenn stated "I just bought a trailer of aluminum and had to see what the freight was" before the quote and now I understand they were trying to push me a different product than originally provided. Over all I waited over a week to receive anything. When I finally got the quote and began asking detailed questions about the aluminum fence I wanted to order, the experience went downhill quickly. Glenn seemed unable or unwilling to answer my legitimate questions and started pushing a completely different product than what was originally discussed. After reaching out to GMH with my feedback, the company showed little concern. Instead of addressing the issues, they sent me a revised quote that was nearly double the original price, claiming the fence option I wanted had been discontinued. This was a clear case of over-promising and under-delivering. Before doing business with GMH, I strongly recommend that future customers: * Carefully validate the exact product specifications and options immediately available * Ensure everything discussed (including brochure details option) is clearly listed on the written quote * Get all promises in writing I truly wanted to work with GMH and had high hopes based on their initial presentation, but the entire process--from quoting to follow-up--was filled with unnecessary frustration and inconsistency. I hope this review helps my neighbors in East Longmeadow avoid a similar experience. read more

Outstanding customer services from beginning to end. They removed an existing fence and installed a beautiful new cedar one. Very happy with the whole experience !! read more

Installed fence. Did a horrible job. Just left. We called to have someone fix these issues. It took over a month for someone to come here. They made it worse believe it or not. They blame the quality and response time on COVID. The classic excuse for any business. It didn't stop them from scheduling jobs though. These should be your expectations read more

We've now done two fences with GMH at different houses and both experiences and outcomes were excellent. They communicate throughout the process, the workmanship is perfect, and everyone we've dealt with is informative and friendly. Highly recommend GMH to anyone looking! read more

It's been a year since we got our fence installed and I'm almost entirely satisfied. The main gate we use to go and and out of our house was first installed too far and wouldn't latch. They also spray painted my house when installing it, but after complaining about this, a team came the next day to clean up the paint and adjust the gate. Which, for a year, has been a bit too snug. The gate is also the only piece of the entire fence that's starting to rust. It's a year old, how is it rusting? So, I guess we will need to treat it or something. Just seems like we shouldve had a little more time than a year before we had to start dealing with touchups. read more

They did a great job!! We had a 6ft white vinyl privacy fence put up. It was 160ft. They came at 8am and left at 8pm. They finished the job in one day. They were very nice. We live in Belchertown and we will recommend this company to anyone we know. We thought the service was great. We were very happy with this company. Their estimate came in cheaper than 3 other companies. read more

Very happy with the work the team from GMH Fencing did. Mike was easy to work with and had great communication start to finish. The team tore down the old, heavy stockade fence and replaced it with a beautiful, 6 ft vinyl fence. They also installed a section of black, chain link fence with a self locking gate leading to the pool. A team of three had the entire job finished in three days and didn't let the extreme heat and humidity slow them down! Pricing was comparable with other companies, but communication was better than others. Would definitely recommend Mike and the entire team at GMH!! read more

COMPLETLY SATISFIED!!! installed my fence timely workers very professional very hard working and respectful! Susan/ West Springfield MA read more

Very poor customer service after the sale. I spent over $5000 for a fence and gates. First issue was that they promised that a 5 foot gate would allow for commercial mowers to enter the yard. This was false and they did not even create a gate with a 5' opening. It would not swing open fully. They ignored us for a year before coming back out to only defend their bad decision and tried to charge us another $1000 for a larger gate which is ridiculous given the entire project was $5000. Also they never came back even after several calls over months to fix a rust spot on a chain link gate that should have been aluminum or galvanized. Additionally, they way over charged in installation when they had to remove 40' of chain link from my neighbors property line to put up my fence..they never quoted this until the day of the job and charged over $500 extra for a simple step. I've never used these guys before but have been very happy with the other major fence contractor this guy sold to folks that know how to run a shop...Stay away from these guys if you want service after the sale! They never responded to my last email offering to work this out... read more

Worked with them twice. The installs happened 5 and 7 weeks after dates discussed with little communication about the delays. I realize weather can be factor for outdoor delays but delays were extreme and I Had to reach out to get any information about when the jobs would be complete. read more

Had GMH install a custom wood fence in my backyard. Had several company's to give quotes and designs. After doing my home work I went with GMH. Their service was excellent and my fence came out amazing. I get complements monthly and have referred them to several friends and co workers! Would recommend them to anyone who wanted a great looking fence and great customer service!! read more

Beware of this company. The principals are reckless, deceptive and irresponsible. On Monday August 28, 2016, one of the GMH Fencing Co. trucks, Massachusetts commercial plate number L37 636, a Ford F550 was driving up I-91 North raining pounds of gravel onto the highway from an unsecured flatbed tarp and side rails. The shower of rocks damaged the windshields to two separate vehicles following. All three drivers pulled over after exiting at the Hadley exit and crossing the River. The courtesy of allowing the driver to continue on to his job without waiting for the police, where other workers were said to be waiting on materials, was rewarded with slimy evasiveness of responsibility by persons in the main office. The driver, Felix, assured us both (drivers of the damaged vehicles) that the manager would take care of the damage. He was wrong. Numerous calls were not returned and when the office was finally reached, a man who refused to identify himself said that he would deny it was his truck or gravel and that he would take no responsibility for the damage. Unethical business deserves no support from the public. Beware. read more

Ok, they did come in at the lowest price. Not sure why the other fencing companies that quoted us for the same job were 11 feet more in length. We were only replacing a small 3 section area of stockade that went from our house to the property line /neighbors fence. Regardless, we were told that it might take 5-6 weeks to do the job. Not a big deal, we were just replacing some fencing that was falling down. We sent in our deposit check and a few days later we had a bunch of flags and paint on our lawn. Apparently when GMH takes a job they call "Dig Safe". Dig Safe came out and marked off our lawn for gas & electric. Just a heads up you will have to move the flags every time you mow until the job is done. Weeks go buy, I 'm at work and I get a call in the morning from my wife. GMH is there to do the fence, and they don't sound happy. No phone call to say that they were coming. Yes, the area was a bit overgrown. If they had called to say they were coming it would have been cleaned up for them. My wife had gone out to talk to them and explained what we were expecting. She got a little bit of attitude. Our old fence was level across the top. The last section that went to the property line and neighbors fence had to be contoured to the terrain. My wife was told by one of the workers if you wanted it straight across it was going to cost a lot more. My fence in by no means straight across. Wish I could attach a picture. read more

I thought I wasn't going to need to write this review, as I am a supporter of local family business. I hired this company, GMH, after a free estimate, great presentation. Their estimate was not the lowest price, however the way the estimator presented the company and how reliable they were, helped me make the decision to go with them. The day of installation two workers showed up the Saturday as agreed, so far so good. The workers started to install the fence. Not too long after they arrived, one of the workers expressed many times being in a hurry to finish before the liquor store close. The same worker broke two pipes and as water was coming out, he carelessly continued and just poured cement in the hole. This happened twice. One of the workers was obviously upset at the company (GMH) owners as he disclosed extremely personal and private information about them. I had to stay outside supervising these people the whole time they were doing the job, because the workers were in such a hurry to leave that I was afraid they were going to keep braking stuff and then I'd be in trouble with the city. Several of the posts were cut instead of making a deeper hole, just to hurry up. They (GMH) installed the gate lock incorrectly and didn't realize it until the post was already installed with cement. They refused to fix it then and told me they would come back. I asked them to call me before coming over my house. Well, they didn't call me. They came to my house while I wasn't there and cut the previous post and installed a new one, I'm sure they didn't get rid of the cement they initially poured, as my gate AND post are loose, just shy of a month of installation. My gate won't close unless I push the post to the side. I have called this company (GMH) so many times I lost count, I have gone to their office twice and still no response from that friendly estimator (one of the owner) that initially said they were so reliable. It's been over a month and GMH is still missing. I will never use this company again and will make sure that no family, friend or coworker use their services. read more

This was a big job (550 feet) in an uninviting location fill of brush and poison ivy! Glenn came soon after we called GMH Fence and measure the work to be done. The estimate was received a few days after and the price was very competitive. The crew did a great job removing the old stockade fence and installing a new chain link fence. They were hard working, courteous and left a clean site. Can only highly recommend GMH for any fence work. read more