young lady helped us get into the car wash, there was a young kid trying to get us into the car wash, but for some reason, our other hold was on so he went to get help. Two men came out. One was very rude. . One man who is working in the computer seemed very nice.. but my big reason for this post was Nicholas. Nicholas detailed our car spent time in it, even though his lunch came as he was working on our car he took the time to detail it wipe it down and vacuum it. He did a great job.!! We will request for Nicholas again!! read more

GO Car Wash - car detail - Car Wash Near Me - Fredericksburg, Virginia

Visited this car wash on a Saturday afternoon. About four young adults were running the place. They offer a full service for additional $18 that includes vacuum, windows, wiping the car, consoles, and the rest. They didn't have the proper cleaning supplies the staff needed to actually deliver a full service. You could tell everyone was rushing because it was getting busy, and the workers looked pretty inexperienced. One of them was openly complaining. I didn't see a manager anywhere--if there was one, they weren't managing. Customers were also struggling with the kiosk and figuring out how to line their cars up on the ramp and place the tires correctly. The employee working the entrance couldn't communicate clearly or get cars into the right position and had to pull another worker over to help. It's a Saturday, so of course it's packed--that's when everyone wants their car washed. This place just wasn't managed properly and didn't have the supplies needed for the full service they advertise. If you don't equip your employees, you shouldn't be offering it. Two out of five stars. read more

This car wash is one of the best in the area. The staff is very professional and always ready to assist.

Price OK The usual route 3 turn in and out. Wash OK but still needed to dry it by hand. Vacuum so so but free . read more

It's simply a waste of time/money. I am not trying to be funny when I say that rain will probably clean your car better than this carwash. Value is non existent, unless you value getting your car wet for a minute for no reason/result at all. read more

GO Car Wash - This is how my car looks AFTER Go Carwash... Honestly rain does better cleaning that this car wash. Don't waste your time/money - Car Wash Near Me - Fredericksburg, Virginia

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Was a very good car wash until they switched tire shine formula. Now my car comes out of the wash covered with black tire shine particles and is dirtier than it was going in read more

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I took my small suv yesterday to get washed. Paid for the Go Big wash and went through the wash. Something told me to check and see if car was clean. It was not! The whole roof and the hatch still covered in grime. Went inside, young guys offered to send me back through. So I did. Still grime all over the hatch. Then I walked around the whole suv and the A-post covered in grit. Back inside again. This time to get a refund. Same young guy told me that they have been getting numerous complaints from customers and refunding all day. Even notified management and was told that management really didn't care. I would give less then a one star review if I could. read more

i stopped to get a full service car wash and didn't realize you had to pull your car to a different spot. When I came back for another wash, I mentioned to the manager that I had made this mistake and I laughed. He gave me a gift card and asked me to come back again because I hadn't gotten what I paid for! I wanted to make sure he knew it was MY fault, not the staffs. His response? "Well you didn't get what you paid for so you can come back and get another wash!" I was so impressed by that gesture that I've made this my regular stop. Every other visit has been filled with friendly people, and I've been impressed with the washes. read more

they don't clean the cars good they leave them the same with dirt they don't do a very good job

Thorough wash for my truck and the wax/ceramix looks really good. The staff are all nice and helpful. The free vacuums work great. The monthly subscription for Go Big is worth it and is a good value. read more

they were unavailable to cancel my membership and continued to charge my account. I have attempted to contact corporate several times with no response and been to the local establishment on more than one occasion. the local store directs me to corporate who is impossible to connect with read more

Special shout out to Ethan and Noah. Great team overall and everyone working hard on this sunny Saturday. Manager great too

Fast and efficient first class service. Great attention to detail and cleanliness. Professionalism, and very courteous.

I'm leaving this feedback because after buying into their wash services when they renovated I was mistakenly convinced my cars would be getting a good soap, water and wax treatment (for a brush wash). Well, don't let all the bells a whistles at this place fool you. They are cutting corners and have changed the settings in the wash to barely put out enough water and soap to wash your car. On two occasions the top of my Kia Soul didn't even have water or soap on it after it went through the wash-like the dirt was literally just sitting on the top of the car untouched. So I'm done. I could've gotten a better wash at a gas station car wash. read more

I am very pleased with this place. It is not easy finding a good car wash that does thorough beautiful work. Usually when I go to a car wash they half vacuum and leave obvious spots that they didn't wipe down but I've come here twice now and both times my car has been spotless! The customer service is excellent, I paid for the top service wash, which included the lava bath and wax, but when I went through I only got the basic wash. When I brought it to their attention they offered a refund, I told them they can just refund me the difference between the basic and top wash but he ended up giving me a full refund even for the full service portion. I thought that was going above and beyond what was necessary and I'll definitely be making this my go-to car wash from now on. read more

If I could negative stars I would. They charge you for full service just for some young person can not even do a halfway decent job. I laterally paid for full service just so I could leave with a dirty vehicle. First my vehicle sits after coming out of the wash so all the water drops can dry and spot up my vehicle, while to guys work on another vehicle. then finally a young person comes up to me and says"did you have full service, let me see your receipt ". (get it together) Then witnesses another cu be told he's done, followed by the customer going into his vehicle and getting a rag and begin cleaning all the parts the employee missed. Finally the employee working on my vehicle say you're done and like a puppy dog looking with anticipation of a treat the employee was for a tip. I'm like for what, I could clearly see dried soap and dirt smudges throughout the side of my vehicle. Wheels are dirty, there's liquid in my once dry cup holders because I don't use them because I don't drink in my vehicle. i now have go home and clean my vehicle. Never going back To the Go Car Wash 410 Cherry 5100 Plank Rd, Fredericksburg, VA 22407 read more

When i moved here from Orlando was concerned that i would not find a great place that could do a quick and thorough job. Emphasis on thorough. Route 3 car wash never disappoints! read more

AMAZING! I cannot believe how great this car wash is. Today was my first time visiting this location and I will be back. For $25 my car looks almost as good as new. Words cannot describe how happy I am with this place. Special shout out to Renee who did an amazing freak'n job. Seriously, he took his time to make sure that he did not miss a spot on the inside and outside of my car. He's definitely an asset to this place and is the reason that I will buy a subscription for both cars in my household. Seriously, give the man a raise! read more

Paid $22.00 and still was dirty. Didn't remove pollen from front end or off lights. Would not recommend. Across the road better service.

Daniel the manager,and Nick the supervisor and their entire staff are most customer focused car wash anywhere! I would highly recommend them for any of their wash or detail services. They are simply the best! read more

Things sure have changed since go. Car wash acquired them. Service used to be personalized with caring employees. Not so much anymore. All mechanized. I wish Route 3 Car Wash - Fredericksburg, Virginia would go out on its own once again. read more

I have been going to this car wash on a regular basis for the last few years and that ends today... I just discovered that their normal basic wash doubled in price from five dollars to $10 effective November 1... That is absolutely ludicrous and please join me in allowing them to fail until they come back to reality. I don't even want to hear a word about "inflation". That's 100% increase. read more

I used to love coming to Route 3 Car Wash because they always had coupons, the prices were great and the service was even better! Today everything was different and disappointing. I planned to use a $5 off full service coupon which I found on their website. The only stipulation was that it couldn't be used on Tuesday, but today was Wednesday. Upon arrival and showing them my coupon, no one A) Knew how to enter and coupon and B) Wanted to accept it. I showed them on my phone where it was on their website and I went back and forth for five minutes over a $5 coupon. At that point I should have just drove off and gone somewhere else. Finally they found a person who took $5 off my bill. But just a note, they don't accept coupons from their website now, even though they are still up on the website. I got the $15 wash plus the $10 interior add on, which includes vacuum, interior wipe down, minor stain removal spray, it's just an overall cleaning in general. They did a really fast job and I was out of there in no time. I should have looked my car over before I left! Once I drove off, I realized they didn't vacuum my passenger front seat, nor did they wipe my center console down, and my navigation console was smudged with finger prints. Then when I got to my destination, the grocery store, I saw that they didn't bother vacuuming my trunk. My car is a small hatchback and I keep it fairly clean. But with all of the winter weather comes messes and I really craved a thorough clean. I was so irritated because if I am going to pay you to vacuum my car, I want to be vacuumed. After I left the grocery store, I passed back by Route 3 car wash and pulled in so they could fix their mistakes. The first guy I saw recognized me and didn't seem too thrilled to see me. I told him about how my car was basically half cleaned and I'd like it fixed. He was clearly irritated with me and told me to pull in. The guy who cleaned the mess left behind was much nicer. I was very nice to him to entire time and apologized for being such a bother. I'm glad they fixed it but I shouldn't of had to come back a second time. It's also going to rain a lot the next few days and their rain policy isn't great. I'm from Richmond and I'm used to car wash places down there offering a free basic wash after rain. At Route 3 you have to buy the $15 wash and I was told they take $2-$3 off. I feel like the staff has changed since I last came. The associates were almost mean to each other when talking. I felt like I was bothering them by bringing my car in the first place, and then even more when I had to bring it back. It's not the nice, friendly, and affordable car wash I once knew. read more

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Upgraded equipment then upgraded prices and reduced service for existing monthly customers without any prior notification or grace period. Questionable business practices with regards to existing monthly customers. I added the monthly service to my new vehicle last month. Today I came in to get a wash and was told I must either sign up for a new monthly contract that cost 5.00 more or terminate my contract. This caught me off guard because I was just enrolled less than 30 days ago and the renovation where nearly complete. I was signed up for a package and price that the business most likely knew was being discontinuing. The classic bate and switch. I question this businesses ethical practices . I would proceed with caution when considering this establishment. I failed to mention I have been a monthly customer since the company began offering the service and at one time had it for 3 of my vehicles. read more

Awesome car wash and excellent employees

I don't usually write reviews or give $20 tips. But this place has me doing both! I'm not sure if they're under new management, or what? But the last two times we went, my car has come out SPOTLESS! Much cleaner than the other places I've taken my company car to. They even took the time to take out the rubber floor mats and power washed them! I've been looking for a car wash that gives you value for a $22 car wash (PLUS TIP!!) and I finally found them! Please keep up the great work!! read more

Special shout out to employee, Jerome. He was very thorough in cleaning both the interior and exterior of my Toyota Highlander! I have a toddler who destroys the backseat and he cleaned every hidden spot, pulled out the carpets and cleaned the grill of the exterior. Please ask for him when you come! This is the cleanest my car has been in a while and I visit this place frequently. I love this carwash place! They are efficient, quick and very thorough. In addition, the cost of the carwashes are affordable. read more

I paid for the the car wash and the interior and by the time everything was done the car barely looked any cleaner. The outside was still kinda dirty and it looks like they didn't even touch my backseats. The front area looked okay but it could have been way cleaner. I could have done a better job at home and I should have. read more

They do a great job if you can get past the gate and cars backing up behind you. Bought a month of washes and it read my license plate and the gate opened without an attendant. The second month I bought pulled up and the gate would not open. No place on the screen to say read my plate and open the gate. Cars backed up behind me. Attending talking to the guy next door. After waiting 5 minutes, the attendant comes over and I said gate will not open. He went down by my plate, flashed his card on the machine and the gate opened. So what is supposed to be automatic became a manual process but only after the conversation with the car next door stopes and the manual process is done after cars wonder why I am not getting through. There is an improvement which has to be made. read more

This car wash is amazing. It's a little out of the way for me, and still completely worth the extra drive. The staff are professional, my vehicle is incredibly clean, and the prices for full service interior/exterior cleaning are beyond reasonable. read more

Renee is amazing very detail with my Vehicle he even vacuum both car seat! He washed my weather tech carpets and cleaned them. I never been to this car wash and I tell you everyone here are very nice and friendly. I totally recommend this place I will come back. read more

If you must use this place, and there's really no reason why you would considering the number of car wash facilities in the area, DO NOT prepay.We were told our prepaid cards would be good forever which I suppose is true if you never try to use them. "We can't use that card, we don't use that kind anymore." "You mean you're just going to keep my money?" "Yup!" he replied smugly. I threw the two cards out of the wi;dow and he got upset! I guess I should be nicer to people who are stealing from me but I admit, I find it difficult. The guy was loud, obnoxious, arrogant and resembled the back end of a horse. This used to be a pretty good place but times change and tough times are around the corner. If they stay in business (doubtful) maybe they'll learn to talk to people instead of pissing on them. read more

Line takes too long. They are trying to automate, too confusing for normal people to punch 6 buttons to get a simple car wash. Used to be $5, now $10 plus read more

I went there today. Met the regular "rude" old attendant dude at the gate. He told me to clean out my truck bed and pull off the antenna. Then I was informed of the double price increase. I asked him to make room for me to back out, went across the street and for $1 got two minutes of soap and rinse. Not a super wash but with a rag wipe down, just saved $9 bucks. People love their food, dogs, and cars in Spotsytucky, but this place is now on my naughty list. read more

My first time here today! I had been going to Santa Fe for years at Central Park just because it was there. They have been going downhill for awhile now so I decided to shop around and the reviews for this place looked good. After pulling in, my initial impression was the place looked clean and the layout efficient. The employees were very polite and courteous. Even with the current distancing restrictions I was out of there within 15-20 min including the full service option. There were a few touch up spots I took care of when I got home but this wasnt a $200 detail service so it's to be expected. For what I paid they went above and beyond with the process. Overall the experience was fantastic and I will be back! read more

Gives a great car wash when you added $10 to the $5 basic wash BUT. . . Recently raised the price $7, OR OVER 50% increase (from $15 ( basic $5 plus $10 to the $10 wash PLUS $12 for a total of $22!). Is it still worth it? You be the judge! When I asked about the increase, the salesman tried to convince me it only went up $2! NOT TRUE! What used to cost $15 now costs $22! Overall, the same good wash, only 50% more! read more

This past Saturday was the Marine Corps 243rd birthday, so what else does a Marine do besides eat cake and have a beer, but wash his truck of course. I paid $15.00 to have the LAVA wash since this type of wash is for deep cleaning according to the clerk. As I exit the wash, my truck was not even close to being dry, which was included in the $15.00 and the tail gate of the truck as well as the passenger side panels still had massive amounts of dirt remaining. I located the site manager and I said "I'm not trying to nitpick, but my truck is still very dirty after the wash" he looks at me and says "it kind of sounds like you are nitpicking". I was floored, he turns and says would you like another car wash, I said no, I want a refund which I received. I could not believe the manager could be so unprofessional. BAD WASH BAD SERVICE FAILED MANAGER read more

What great service! Came on a Sunday which I assumed would be busy and it was, but boy was the crew working that day ON POINT! Got the Add on Full Service for $12, worth every penny! They even took out the floor mats and sprayed them clean. Very efficiently run from the gate! Tip those folks we'll people, they work hard and do a great job! read more

Always had a great experience. Trash cans always emptied. Vacuums work well Plenty of Room in each parking spot to open doors and vacuum your car read more

Got a $49.99 membership which was great because I could just pop in and get my GTI taken care of any day of the week. The good thing about this membership is you can get reduced prices on clay bar treatments but never did as I moved away from the area. The guys were always quick and did a good job. Highly recommended! read more