Kent WA Raptor did a full water line repair for me but they sure got close to my septic line and…read morestill hoping they missed. Had to make a deter. OneLine sure liked poking holes in my yard with that directional digging machine.. Still waiting for hard copy of my expensive contract Dan?? Did get a concrete hole bottom of my home that didnt get used. Waste of time and repairing. Ask to see the end results before they close things up...

Ineffective Service, Exorbitant Charge for Nothing, and Management Ignores Customers…read more I regret calling Raptor Rooter & Plumbing LLC for a serious plumbing issue in mid-November 2025. Water was backing up from a basement floor drain in my South Hill Spokane home, creating a messy and urgent situation. Technician Brandon arrived and, after I described the recurring problem in detail, tested the drain by running water. He then briefly ran a cable snake only about 2 feet into the drain and stopped. He provided no diagnosis, no explanation for the backup, and admitted he didn't have a camera scope on hand--which likely would have revealed the root cause. After roughly 45 minutes, he left without resolving anything. I was shocked to be billed $462 for this unproductive visit. Hoping for some accountability, I left a message two days later for General Manager Chris, asking him to call me about Brandon's service. It's now January 7, 2026--nearly two months later--and Chris has never bothered to return my call, showing a complete lack of integrity or concern for customer satisfaction. Fortunately, I found a reputable plumbing company in the area. Their general manager and team were responsive, thorough, and fixed the problem permanently. Raptor Rooter's work was inadequate, their follow-through appalling, and their overall integrity horrendous. Save yourself the frustration and money--I STRONGLY RECOMMEND YOU CHOOSE ANYONE ELSE for work beyond attaching a garden hose.

HORRIBLE COMPANY!!! Don't EVER do business with them!!!! My wife was driving down the freeway,…read moreadjacent to their garbage truck. Their back end was open and debris was flying out all over I90 and cars were breaking and swerving all over to avoid getting hit by flying debris. My wife was in the fast lane to get in front of them and before she could, two pieces of debris struck my front wind shield and completely shattered it. My wife filed a police report and we notified Sunshine disposal and recycling, and they basically said "too bad, so sad" and that this falls under the category of a "road hazard" (whatever) and they are not responsible in any way. They also had the audacity to say the road debris could have come from anywhere, even though my wife saw it fly out of the back of their garbage truck. BAD BAD BAD COMPANY!!!!!

God forbid that you have to close out a dead person's account with these guys. They want money, I…read morewant to pay them but they are acting like there's some sort of state secrets involved. It's garbage. GARBAGE! This is exactly why I don't use them for my home service. It's much easier to take the garbage to the dump myself.

I didn't think I'd find myself writing a glowing review of a septic pumping, but here we are!…read more These Fellas were prompt, courteous, efficient and honest. Best service in town!!

I asked if they could add a second service on the same day and they gladly accommodated. I would…read morehave rated them 5 stars but after I asked them to bid out risers on a septic tank, they never got back to me.

H&R Complete was the right choice for us!…read more Toward the end of winter 2019, we noticed that our fresh water looked like grey water. Turns out that our fresh water holding tank developed a crack which was evident by the sinkhole near one of the sides. H&R Complete was recommended to us by a friend, so we gave them a call. Herb came out to survey the damage. He brought in another contractor to supply the new tank, who was also incredibly professional. Together, they removed, excavated, replaced, and hooked up a new concrete vault. I've recommended Herb (H&R Complete) to anyone who has had issues with septic or freshwater vaults. Thanks, Herb!

I've used them twice for pumping. Very responsive and fairly priced. I highly recommend them.read more

Rick's expertise & honesty saved me thousands of dollars! I didn't know where to turn or who to…read moretrust when the first estimate (a rooter crew/company) aren't plumbers, and they're saying it's septic issue. When I called Rick, he was able to explain a few different possibilities after I explained what was happening, and it would have cost me many thousands if I hadn't called him. They checked up on me after the fix, worked after hours, and on the weekend to make sure my problem was solved. Rick also has great, trustworthy connections if you have a clog that is not septic related. I will always call Tri-County Septic team first.

These people are all FANTASTIC! Friendly, reasonable, do…read morewhat they say they will do and then some, and when they say they will do it! It is really hard to find companies these days with such great attitudes, honest and knowledgeable. Too bad I can only hire them every 4-5 years! THANK YOU.

Dan our plumber was very courteous and knowledgeable. He listened to me and our concerns…read more Explained everything in words I could understand. He did everything he could to keep costs down. We've had Mainstream out three times over the last few years ( after the techician spent a good amount of time looking for ways to upcharge us. And they dont honor their maintenance contract!) costing thousands of dollars at very high interest rate! With Action I was at ease the moment he walked through the door. He even offered a senior discount! Much appreciated! If you need a plumber. Call ACTION PLUMBING!

Great people at action drain. My technicians were very professional and thorough. Sam was always…read morecommunicating any issues or ideas he had to help my specific situation. They were fast and repaired the leak within hours. Price was much lower than another company we had look at the leak and so was a no brainer to go with action just based on that and the impeccable service they provide every time!

Tom is very willing give discounts for cash but in return you don't get a itemized receipt with any…read moredescription of work performed at what rate nor any paperwork or warranty for the sewer holding tank pump he installed. When asked to provide at the minimum the the cost, manufacturers warranty on the pump for my fathers (83 yrs old) records he would not provide anything but how he gave a great discount (1000$ to blow out drain field pipes. 2000$ for installing a new pump) Tom claims the real issue is needing a all new drain field Do not do business with him

This guy is a complete con artist! I don't know how he can even have a business. We asked to have…read moreour septic hydro jetted in an emergency and he insisted not emptying the septic before hand. Right away after showing up he tried to sell us on replacing a whole new system for $30-$40,000 or repair job without pulling permits for cash for $10,000. When we asked him just to do the hydo jetting he attempt for 10 minutes and said we needed a new system. He still charged us and only wanted cash. Later after have a professional come empty our septic we discovered a busted pipe from him. He bad mouthed other companies when we said we got other advise the whole time he was at our house. I couldn't believe this guy still took our money and walked away after creating a bigger problem and watched us panic about what would have to do.

Vietzke Excavation has been an incredible partner throughout one of the most challenging times in…read moreour lives. After the Grey Fire in Medical Lake devastated our home, their team stepped in and supported us every step of the way--from the initial cleanup to excavation, water and sewer hookups, and even guidance through landscaping. Buck, Garrett, Aiden, and Nate didn't just provide services--they treated us like neighbors and friends, going above and beyond to help us rebuild. Their compassion, professionalism, and exceptional skill made a difficult journey feel manageable and hopeful. Their pricing was fair, their work was top-notch, and their dedication unmatched. We truly can't thank them enough or recommend them more highly. If you're in need of excavation or water/septic services, do yourself a favor and call Vietzke. You won't regret it. Thank you, Vietzke Excavation, for everything!

My wife and I were concerned about our sewer piping. We called 4 companies for an estimate in…read moresewer repair. We selected Vietzke trenchless after reviewing the prices and their knowledge. Vietzke repaired the problem within a week at a very affordable price. They overcame a lot of problems they did not anticipate .... without changing the price. All the employees were very knowledgeable and caring. We could not be more satisfied with the completed job. We highly recommend Vietzke for your sewer needs.

I cannot recommend them based on my experience, as they did not respect my property. Complete lack…read moreof accountability. On top of ruining my yard, took boulders without permission when asked to leave them in the morning, but Chris will try to make you think he did you a favor. Wish I listened to the one star review. They offer a discount to leave a 5 star review. It feels unfair to the community. Pictures of what should have otherwise been an unaffected area with the premium I paid for trenchless. I cannot emphasize enough, it feels like they do not care.

Kalin Excavating is beyond incredible and I would give them 100 gold stars if I could!…read more I plan to add a 400 SF raised concrete patio to the back of the house. I spoke with the Spokane Building Department engineers (in City Hall) and they recommended either replacing (with cast iron) or re-routing my PVC sewer line because of the shallow depth. They didn't think the sewer pipe could handle the load from the concrete. Time to call excavators! I had the pleasure of meeting with Chris Kalin. He is extremely knowledgeable, articulate, and incredibly polished for a man in his 30s. He has had many years of experience in his family's excavation business and now manages operations. Chris quickly determined that my existing sewer pipe was likely to tolerate the load, but said that if it did crack or even collapse (the latter is unlikely), he could replace it with a thick-walled HDPE pipe using a trenchless technique. I was concerned about limited future access to my sewer pipe due to hardscape features, but he said they would simply hand-dig down to my sewer line to avoid damage. If it would give me peace of mind, he was more than willing to do the work now. The ballpark estimate was $7-8K. But he emphasized that he didn't think that 'preventative' pipe replacement was necessary. Chris Kalin chose to prioritize MY best interest over scheduling a $7-8K job. (I was operating with the believe that replacing my sewer pipe was necessary and I would not have been any wiser without the education that he provided.) THIS demonstrates his honesty and integrity. But this wasn't the end of our meeting! Our conversation continued for another 45-minutes. He educated me about the drainage system for my abandoned septic tank, the history of sewer lines (in the 1800s they were made of wood and he had a sample!), and the details of the trenchless technique. He showed me a sample of the thick-walled HDPE pipe that he could install in the future, if necessary. He also has concrete experience, so we discussed the challenges that my raised concrete patio poses and the specifics of how to mitigate these challenges. And, he gave me a couple of recommendations. Of all the folks that I have spoken with regarding my project (including the city engineers), he was, by far, the most knowledgeable AND the most willing to provide me with in-depth education. Chris lived up to the Kalin promise . . . I received an expert who was deeply passionate about his work and delivered top-tier service even when he had nothing to gain in this moment. I asked for his business card, but he needed to restock his truck. He promised to drive over the following day and deliver one and he kept his word. I cannot say enough good things about this man. Honestly, he is the kind of person I would welcome as a friend. He is just that awesome. If I have ANY future sewer needs, I am not bothering with other companies. I want someone whom I can trust. I am only calling Kalin.