TOM S. he is a good bus driver and he is very nice with everyone I'm really glad he was someone we…read morecould take with us to travel and experience our tour thank you !

This is the second time I use this company very professional very nice equipment courteous and safe…read moreand reliable drivers I charted a coach this last time for a family reunion trip to Virginia we all had a great time

My entrepreneurial dreams and the lack of limo bus dealerships in Columbus, Ohio brought me all the…read moreway to Bellefontaine. A user friendly website with detailed information made Ohio Limo a priority visit. The easy to find, yet nondescript building, along with a field of randomly parked limousines, shuttle buses, and a school bus, had me knowing I was in the right place. During my first visit with Greg, the owner, I knew I wanted to do business here. There was no high pressure sales pitch or shady business dealings. Greg had a genuine interest in what my plans are and shared invaluable information. Not only did I get a lesson in vehicle engine types and state laws, but also small business ownership information too. After a few visits, test drives, inspections and insurance quotes, I'm ready to wheel and deal, to sign on the dotted line. It was truly the excellent customer service - Greg's professionalism, business knowledge, and referrals that had me convinced I had found my vehicle. Unfortunately or maybe fortunately, depends on how you look at it, timing is everything. Out of nowhere, a little unknown virus puts my business ideas along with a lot of other peoples plans on hold for now. I'm sincerely looking forward to doing business with Greg at Ohio Limo once things get back to a new normal.

From the owner: Ohio Limo provides luxury transportation from five separate areas for all of West and Central Ohio,…read morerenting limousines, limo-buses, and luxury sedans for weddings, birthdays, bachelor/ettes, proms, beer and wine tours, sporting events, or any special even

COTA's Airport Transfer to Downtown Columbus…read more Upon arriving at CMH to participate in pending litigation in the Common Pleas Court in Columbus, I was watching my budget. I'd booked a room at the Westin Great Southern Hotel at 310 S. High Street, Columbus, and my flight landed around noon. While I typically rent a car at the airport, for this trip I had only one destination and figured I could skip the expense by taking the bus that serves the airport. Turns out, that was a good call. Years past there had been an airport express bus, but that service ended a while ago. So, I checked what the fare was ($2 for a one-way trip; $4.50 for a day pass) and saw there was a kiosk located adjacent to the airport's taxi stand, just outside baggage claim. The machine wasn't functioning, but signage let me know I could use cash to purchase either pass when I board (although no change could be given so exact cash was needed - so either bring $2 in cash, or pay $5 for a $4.50 day pass). I paid $5 and received my day pass, so with that lesson learned I was all set. I should add that there are applications, websites, and variations that make it possible to get a reduced rate and to use your smartphone to pay bus fares. Given my limited two-day need of the service, I figured I could skip these features and plan on paying in cash, keeping it simple. There's some uncertainty about using the COTA trip planner when trying to figure out when and where the next bus would arrive. Using Google Maps wasn't a problem: it showed COTA's #7 bus would depart from the bus stop at the airport near the baggage claim every half hour. When I entered the same terms on COTA's website, the response charted a course where I would have to walk .7 miles from the airport to catch the #24 bus from Hamilton Road, and catch the #7 bus from N. Hamilton Rd. & Sawyer Road - that was simply not the case. I also am not clear about how we were treated when we boarded the #7 bus at CMH. We paid to board, then we traveled about one minute, got close to the McDonalds near the airport, and the bus pulled over and made us depart the bus. We then got on another #7 bus that was waiting at a bus stop, and the driver told us all to pay again. Since I had a day pass it didn't matter, but there were some visitors who were not all that familiar with Columbus or English, and they followed the direction and paid again for their trip into downtown Columbus. The bus then looped back to the #7 bus stop at CMH, picked up new customers, and we were on our way. The experience was both unexplained and a bit unsettling. The driver, however, was outstanding. For the fifty minutes it took to get to the Great Southern in the heart of downtown, our driver was courteous, a very skilled and careful operator, and answered all of our questions with patience and understanding. At no time during the trip was I concerned about our safety, and I was confident that we would arrive on time (and we did so). I am particularly grateful for the information our bus operator gave me as I left the bus on arrival at the Great Southern. Turns out the return bus stop was at Fourth and Mound, about three blocks from the bus stop that served the hotel for dropping off customers. By letting me know where the stop was, I was able to return the following day, now being fully familiar with the airport route. So, a $2 one-way pass (which is good in any direction for 2 hours if you ask for and receive a transfer when boarding) will get me safely and reasonably quickly from the airport to downtown Columbus. If I want to use the bus system for more than two hours, I'm happy to pony up $4.50 for a full day's service. That's a progressive approach to urban transportation. Thanks, COTA!

COTA needs to stop cancelling bus routes and get the number 3 rolling on time. I have waited way…read morelonger for the number 3 than any other bus. If I didn't have to take them to and from work... I surely wouldn't. Worst public transit system ever. And voters were dumb enough to pass their levy? Doesn't seem like most of the voters actually take the bus.

The customer service is terrible. I watched a woman ask if she was getting on the right bus and…read moreinstead of the bus driver giving a simple yes or no she told her to shut up. She then said that she would not answer her question and she will choose who she talks to. If there is one thing greyhound should not take pride in it's having good customer service. They are also an altogether disorganized bussing system. They cancel trips at the last minute and do not offer refunds. This MENS your money is wasted and you are stuck being unable to get to where you need to go.

December 19th, 2025…read more Greyhound has truly gone to the dogs! COMPLAINT Columbus to Cincinnati BSC-11 was an hour late. Greyhound did NOT provide a delay notice to myself and the rest of the customers. I spent 45 minutes on the phone trying to reach Greyhound, finally I reached Customer service, a woman with language challenges answered and told me she could NOT track the bus! This is totally unprofessional and negligent. We were waiting in subfreezing temperatures. When the driver finally arrived, a plump, middle aged red haired woman. I confronted her about the negligence of Greyhound, she said it was their responsibility to follow up with the customer. When I boarded the bus I and other customers complained of Greyhound horrendous service and the consequences of the hour delay.The driver got on the speaker and threatened to put me off the bus for my complaints. The late bus made another stop back at the Wilson Road hub to change buses. The bus was not ready and a brunette woman had us waiting in the cold. This made me more upset, so I approached her and told her she needed to get us on the bus because it was cold! They already made us wait an hour, there was no excuse to make us wait longer. After we boarded the bus the brunette woman pointed me out and security asked my to exit bus. I ask why I was being asked to leave the bus. All he could say is, "The driver wants you off the bus" but he couldn't tell me why. I remained on the bus, then the police came on the bus, forcefully removed me from the bus. I was arrested and booked for trespassing. I was booked , went to jail and missed my return trip to Kalamazoo, Michigan. My complaint is targeting the Mound street bus driver who initiated the complaint with the police. Both Greyhound and Beacon Buses were at fault for being an hour late, negligent for losing tracking on the bus, and poorly trained bus driver who couldn't manage her emotions and diffuse conflict with diplomacy.

Recent red eye trip to Salem MA. We narrowly missed a what would have been fatal accident. Our…read moredriver, who had issues the whole trip with staying alert and awake, fell asleep for a good minute on The highway traveling at highway speeds. The other driver, who was also an issue, had to take control and save us all. Her driving might not have been as horrible but her attitude sure was. The cussing, arguing with other drivers in front of us over her headset, telling passengers she's not responsible for giving us toilet paper, cussing in front of children, and then threatening to take off while people were exiting the bus with their belongings. The whole trip was a disaster. Everyone on board is now being accused of being racist. Which is absolutely the most ridiculous thing I've ever heard. I guess we should have all just allowed this to happen and kept our mouths shut for the sake of the company. I guess when it's 30+ against 1 when it comes to what happened, we should discredit the group of people. *eyeroll*. Do your research before boarding a charter bus and definitely book elsewhere. Save yourself the trauma! I'm giving them one star because there's no place to leave a negative star review.

PLEASE READ BEFORE BOOKING A TRIP WITH THIS COMPANY!…read more We recently took a trip to Salem, and it turned into an absolute nightmare. To begin with, the bus was an hour late, setting an awful tone for the entire trip. During the ride to Salem, the driver got lost multiple times despite minimal traffic, causing us to arrive three hours behind schedule. On the trip home, the driver told us that there would be a stop for us to freshen up about an hour or two into the 13-hour trip home. However, I woke up 5 & 1/2 hours later to find that we were lost again, this time in a residential neighborhood, without having stopped once. THEN, I heard talk of the bus running low on necessary fluids, and the driver admitted that if we didn't find a rest stop soon, the bus would shut down. I even had to help locate a nearby travel plaza to avoid further issues. The lack of communication and poor management were the most concerning aspects of the entire experience. The drivers clearly needed better training. While I'm thankful we made it back in one piece, unless you're looking to star in your own low-budget horror-comedy about a bus trip, do yourself a favor and stay far away from this company!

I was a passenger the driver had the heat turned on during July. I went up to tell him and he said…read more"I got you," but nothing changed. Then another passenger told him later and he finally turned it off. It was intolerable. The driver also drove up on the sidewalk and grass when he was dropping us off on campus.

I booked a 14 passenger party bus for my birthday through Columbus Coach. After price checking a…read morebunch of different party bus companies, I ended up going with Columbus coach as they had the most reasonable pricing and the best variety of transportation services. The day of the event everything pretty much went off without a hitch minus one slight miscommunication where the party bus showed up at the wrong time on the day of. However, after calling and talking with the manager the issue was resolved very quickly and they were able to adjust to the correct time that I had scheduled the bus for. They were very apologetic for the miscommunication and handled everything accordingly to ensure that I still had a party bus for my event. We rented the bus for four hours and designated a pick up and drop off location. During the four hours our driver took us wherever we requested so we were able to bar hop around and enjoy drinking on the bus. Our bus driver was awesome and very accommodating. He was there to pick us up on time and was very quick with communicating on pick up after each bar we stopped at. We were having such a great time that we even asked if we could extend the bus an extra hour in which he allowed with no problem. All in all it was a night to remember and we all enjoyed the added aspect of the party bus. I will definitely go through Columbus coach again in the future for any other transportation services that I may need.

absolutely the best!! Picked us up at 1AM and was quick, efficient and a pleasure to work with. I…read morepicked them because they were #1 on the list and I hope my 5 star review keeps them at #1.

What a fantastic experience talking to the owner,professional, easy to work with, helpful…read more Our driver Dustin, was prompt, courteous, smart and polite, we went over our allotted time, he was still attentive and courteous, he brought water and helped us enter and leave the vehicle, will 100% recommend and use this company again, thank you for making my Wife and I, and our family feel special attending our Son's wedding!

I don't know who is driving bus number 27 right now (June 1 at 3:10;pm) but we waited and watched…read morehim NOT come to the bus stop and take off through the middle of the parking lot back towards Whit Davis WITHOUT stopping at the bus stop in front of the lawn and garden department!! And NO NO NO THERE IS NO CONSTRUCTION blocking traffic right there!! They are laying pavement in the middle of the parking lot NOT in where the buses go. The lady that is driving bus number 25 (who KNOWS how to drive) had no problem parking at the bus stop at Walmart!! WTFFFFF

From the owner: Athens Public Transit is public transportation for everyone! Featuring 7 bus lines around Athens,…read moreThe Plains, and Chauncey, APT can get you where you need to go quickly. All buses are ADA accessible and have bike racks. Cost is only $1 a ride, and rides are free for the Ohio University community through the Bobcat Pass program.