I travel 180 miles to BFD from the Chicago suburbs to see Dr Matthew. Why?…read more Because he is the best dentist around and the office is very high tech, allowing me to have a partial overlay done in their office with no need to have a temporary crown. And there was virtually no pain and I was finished in under two hours. . Last year I had a local dentist in my town work on my teeth and I was so disappointed that I made a vow to trust my teeth only to Beattie Family Dental. They are the BEST.

Awesome dentist. If you scared like me go here they know what they are doing. I tell everyone about…read morethem. Made me feel so good.

I have been to QC Family Dentistry twice now. Both times I went, the staff and Dr. were very…read morehelpful and friendly. I am very satisfied with them and will continue to be a patient.

Dr. Moon is awesome! I hate going to the dentist more than anyone but he is very good. He…read moregenuinely cares about you and does the best he can to help you. The staff are also very friendly. It's so hard to find a dentist you like. I drive all the way from East Moline to Davenport to see him because he's the only guy I trust. He will even call you later on in the day after your appointment to make sure you're doing ok. What a great doctor.

I have been seen at Waterford Family since I arrived in the QC area four in a half years ago and…read moremust say, I have been pleased with their services and how they took care of my during my visits. I never had a problem with payments being paid or services rendered. Now that I am leaving the area, the ladies will truly be missed and I hope I am able to find a dentistry at my next location, that provides the same kind of services as Waterford Family.

I've never had a worse experience with a dentist. If you go here, get everything in writing, double…read morecheck your credit card statements for being overcharged, and expect the staff to judge you and gossip about you after you leave. Or better yet, just go to a different dental office. There are plenty to choose from.

All the staff is friendly and Dr. Rector is the best! She's professional and caring. She has…read moretreated me for an autoimmune disorder and she has extracted teeth with limited pain.

It is always a good visit there. They are efficient and know their stuff. You can trust that they…read moreknow what they are doing .

This is Michael Gahagan. I was seen on 5/25/2026. Everyone was very professional, courteous, and…read morecaring. All of my concerns and questions were addressed.

I have enjoyed the privilege of being a patient of Dr Danae Krutzfeldt for nearly 30 years! All of…read morethe staff I've encountered were very polite, friendly, professional, and exhibit high levels of understanding and sensitivity towards the needs of an apprehensive patient fearful of needles and most dental procedures! Despite my phobia of dental procedures, I actually look forward to my visits to Q-C Dentistry and my interactions with Dr K and Kathleen! Thank you for many years of wonderful, skilled and effective dental care!

I want to first start off by saying; Best experience I have ever had with a Doctor of any kind! I…read morehad braces as a kid, hated dentists my entire life, mostly stemming from all the pain associated with them I'm sure. Needless to say I am 29 and just had my first root canal done here. Much anxiety going in as anyone who knows my past would expect, but... I have to say this experience has changed my mind on dentistry as a whole. Very nice, professional, and the way the doctor and assistant Jami worked together was like watching a TV Show on Dentistry At It's Best! Seriously I was numbed with a gel, which made me not even feel the needle which also numbed me for the procedure. I never felt a thing the whole time, they explained what they were doing during the entire time and to watch those two worked together shows how passionate they are at what they do! Today is the day after the procedure and I honestly can say I'm not in any pain, there's no swelling and if I have to get another root canal... I think it's pretty obvious where I'm going and I'm not even worried, it's been pretty comical telling people at work I had a root canal yesterday because apparently it's a bad experience for people, or they are just going to the wrong place!!!

I have issues with severe childhood trauma and they were so great with me. Dr Malloy is a…read moresweetheart and has a very personable chairside manner and the hygienist, I think her name was Christine was amazing as well. Aspen doesn't hold a candle to Crow Valley. Thank you Christine and Dr Malloy. You treated this old lady very well and eased her fears nicely.

Patient be aware. Don't be fooled by the good reviews. This office actively campaigns for people to…read morepost good reviews. I have worked in the healthcare industry for over 30 years. I am extremely disappointed in the customer service of this dental office. I had numerous issues over the course of the one year I went there before switching. Dr. Malloy seemed caring and compassionate but his support staff were rude and unprofessional. I'm going to try and summarize without writing a book: 1. 1st appt insurance estimate for crown and night guard (I showed Dr Malloy at picture and he said he could make me the same one). I told hygienist I do not do fluoride when she asked me. No Fluoride was applied to my teeth. 2. One month later temp crown applied by dental assistant. She was inexperienced and made it too thin. I expressed my concerns during visit but she was confident she did it correctly. Front office staff told me I owed entire amount for crown and insisted I pay it that day ($1000ish). When I questioned it told me I reached my max insurance benefit. Explained that was impossible, was told I had to pay full amount. Would not investigate further and told me if I had an issue to call my dental insurance company. I called immediately and they confirmed the dental office made a mistake and they hadn't ran it through my insurance. I received a voicemail the next day from the dental office saying they had a glitch in their system and I would be credited but No apology for the mistake. 3. Temp crown crumbled after 12 hours and I wasn't even eating or chewing. 4. Had to go back for 2nd temp crown. This time the young dental hygienist had a more seasoned lady help her. 5. Also at the one month crown appt I was fitted for a night guard. 6. Night guard came in 4-6 weeks later, it was the wrong one. 7. Had to comeback to be re-scanned for the correct one. Waited another 4-6 weeks and this one was incorrect. 8. Received a voicemail from them saying that Dr. Malloy wants to make it right so they are not going to charge me for the night guard. 9. Went in a 3rd time to be re-scanned for the correct night guard and they credited me the $375 I had originally paid. 10. Waited 6-8 weeks, finally contacted them. Yep, night guard was in. When I went to pick it up the receptionist at the front told me I owed them $375. Mind you this is the same lady who I had the encounter with about the crown. Explained to her that it was supposed to be free. She left her desk went in back then came back and told me this night guard was way more expensive then the original one I was quoted for so I owe them. I asked how much more and she couldn't tell me. Then said are you ready to run your credit card. I paid it. 11. It was time for my second 6 month cleaning. The hygienist called me on Monday and asked if I could come on Tuesday instead of Thursday because her mom was having surgery. Okay I felt terrible but I couldn't change my schedule. It's highly unprofessional for her to call me and ask me that. If she needed the day off then they should have rescheduled me or moved me to another person. Her not being there for her mom's surgery shouldn't have been on my shoulders. 12. Went for my cleaning. It was very awkward. She ended up putting fluoride on my teeth without asking me and I was unaware of her doing this. She then proceeded to walk me up to the front and tell the same receptionist I owed for fluoride. It was $30ish and yes I paid it. At the point I was so over that place, it wasn't worth even saying anything. Needless to say I switched dentist. I am so glad I did. I know Crow Valley reads and responds to these so I surely hope you make some major changes in your customer service. Your front office people are the face of your business. They are the 1st and last person a customers sees. I was a paying customer and should have been treated with kindness and compassion. Everyone makes mistakes, it's how you handle them that makes all the difference! Start showing you value your customers!

cleaning and routine dental support. customer service, gentleness and scheduling ease.read more

They need a new insurance coordinator. Brandy needs a lesson in manners, insurance and customer…read moreservice. What a disservice she is to her employers. I called about my bill as we were sent there by our dentist who retired unexpectedly. My husband had already had an evaluation and his X-rays sent with his appointment. I was told by the receptionist that they wouldn't be charging an exam fee. Which clearly they did. Then when my husband checked in the girl said his card wasn't his dental card. Our Aetna commercial plan has both medical and dental on the card in the top right, so that was a red flag they can't even read an insurance card. Then when he goes to check out they charged him $152.03 for 1 cavity! Our insurance plan covers 80%. That seemed steep so I called and Brandy starts saying we're out of network and our insurance will only pay so much etc etc. I explained our insurance pays the same coverage regardless of in or out of network but we pay the cost overage if they charge more than the recognize amount but still $150 seemed a lot and asked where she got her numbers. She starts treating me like an imbecile and saying " nobody forced you to come here" and acting like I had no idea what I was talking about. I again told her I understood were out of network I wanted an explanation about how they were getting the numbers she was claiming my insurance would pay. She got huffy and snotty and said " we have a book with all the insurance and we use estimates" I'm like well that's a low estimate and you charged us too much! And asked why I was billed for another exam when I was told we wouldn't be charged. She kept getting hateful so I told her to go duck herself. Then when my insurance adjuster called to find out why they charged a fee for an exam when they had info from the previous provider just two weeks before she said " I was going to write it off but she spoke to me in a tone I didn't appreciate so now I'm not going to" real professional Brandy. I'll take my business elsewhere. A real shame because my husband and son said Dr Peterson was very nice. I did call my insurance company and as you see they will be paying twice as much as she "estimated" so they owe me a huge refund. Per my insurance I should have only been charged $67 out of pocket. That includes the overage for their above average costs. Be weary of this dentist and what they are charging!!!