I have been using this location due to the convenience factor... until today. I received a call on 11/10/25 around 2:00 p.m. from Berlin, who works the counter at this location. Berlin's message was simply saying I have a package to be picked up. AT NO TIME DID SHE TELL ME IT HAD TO BE PICKED UP THAT DAY BY 5:00 P.M. As I was not available to call or pick up package within her time frame, I arrived at the store at 9:00 a.m. on 11/11/25 to pick up the package which were legal documents and a key required for a morning meeting on 11/12/25. When I arrived, I was told my package was returned to FEDEX since I did not pick up the package when they had called. Although the store is open until 6:00 p.m. I learned the package was returned at 5:00 p.m., so had stopped in the day they called, coming in after 5:00 p.m. the package would have ALREADY been returned. TOTAL INCOMPETENCE on Berlin's behalf. While I do not have a box there, Berlin should have had used common sense and inform me if I did not pick up the package by 5:00 p.m., it would be returned. But again, her voicemail simply said to pick up the package; they were opened until 6:00 p.m. Of course when I asked to speak with the manager, I was told Vera would not be in until later in the week. My number was left; it will be interesting to see if I receive a return call. Due to the lack of customer service and the incompetence of Berlin, I will again be using the other FEDEX location in Fallbrook located in the Major Market shopping center. I've used their services in the past with any issues and was always very satisfied. It's a bit farther, but it is worth the drive time to deal with someone who uses common sense. The closer proximity of the other location (In the same center as Northgate Market.) is NOT worth the incompetence. read more

So sad as I had been a fan since they opened =. Total incompetence . again very sad to report , I went to the shop to have some copies made and send off important documents to my CC company , Pre-addressed I inserted my copies and asked for the postage amount , I was told 2oz and a 97 cent stamp was affixed to my 9 x 12 envelope. When I was billed I was surprised to learn of a 53 cent surcharge for the convince stamp = Had that been disclosed I would not have purchased it there as my intention was to run it to the Post Office for a quick departure . I arrived at the Post Office and brought my parcel to the counter to obtain a receipt = The Postal Worker informed me that the envelope had insufficient postage and I need to pay a additional 80 cents due to the large envelope. I paid and sent my envelope off to the CC company I returned to Goin Postal and explained what had transpired = The person there said they needed to contact the manager (?) I said not only did you not disclose the surcharge at your place but you gave me the wrong amount for postage - The worker at the USPS counter said it would have been better than 50% chance the envelope would have been returned (which would have been a disaster) Having been in retail for a lifetime I know what I would have done - Admit the magnitude of your mistakes and make a honest attempt to satisfy the situation -- Instead I was told we can do nothing for some convoluted reason - NO BUENO Total incomparable / No supervision need to think twice before trusting them again ! read more

Goin' Postal - really - Shipping Centers Near Me - Fallbrook, California

Friendly Family store with everything you need concerning shipping and delivery's. Staff is always friendly and informative. Instead of going to the post office or ups store this is my spot. Support your locally own businesses FALLBROOK read more

Before my experience here my husband and our daughter and her husband have used Goin' Postal. I have been here a handful of times and I have only experienced great customer service here. A couple of times that I have visited maybe one or two people seemed to be in training. The energy of one gal is vibrant. I do love that they acknowledge you as you walk in! Note: They no longer do passport photos. They have greeting cards and some small gift items. You will also find some office and mailing supplies here. I will definitely return to help a business especially if they have excellent customer service. read more

Honestly, I hate the name. This is why I waited for so long to go in. I think it is in bad taste and just promotes the origin of a violent past. I also realized that there are a handful of these stores throughout California. Having said that, I had the best experience! These ladies and gentlemen took care of my needs in an effective way. They paid attention to detail and even gave me tips on how to save time in the future (send them an email). I have used them a few times now and will be back again and again. read more

I use Goin Postal to print all my plans for my Construction Company. Fast and reasonably priced. super helpful and friendly staff. HIGHLY recommend read more

Absolutely go here for all your shipping needs! Best live scan pricing too! Excellent customer service! Thank you so much!

Excellent, personalized service for a notary document. I received a prompt call back to my inquiry and was able to make an appointment. Always pleasant and helpful staff here. I drive a little farther than I need to just to patronize this store. read more

This place is seriously awesome! Exceptional customer service! In my line of work, clients often have to mail things to me, get copies made, scan things, etc., and some have come here and had excellent experiences! I have received scanned items from Goin' Postal and had zero problems. You can't say that very often about a business, so I appreciate it! Keep up the good work! read more

My husband and I use Goin Postal for all of our work packages, so we use them a lot! Always great service, going above and beyond. They will follow up with us if there is any issue. Great, local business!! read more

Thee Best Customer Service. Honestly. Helpful, Knowledgable and they go out of their way for their customers. I love having my box here. Highly recommend. read more

They're fabulous. I've been a customer for over a year now, and the staff is so nice and friendly. They are also speedy at giving you your packages. Pricing is very reasonable and they are open all mail days. read more

Since I have been a customer of Fallbrook's Goin' Postal, I keep finding reasons why I prefer this business to handle all my postal needs. They are more than 'depot' they are all super friendly and professional. I like the multi media notification "you have mail". They often notify me before the delivery service does. Great services and prices on large scale printing too. Up-date.. this is my fourth year of wonderful service read more

I had to ship out a section of a Mercedes exhaust pipe complete with a muffler to a unique business located on the East Coast who rebuilds the Mercedes' parts to factory specs for an expensive diesel emissions system. The part measured five feet in length, 20 inches wide, and weighed at least 30 pounds. Aurelia and two other very helpful ladies at Fallbrooks yGoin' Postal on Misdion Ave looked at it and said "no problem, we will build a box for it and pack it right". And ooy, did they deliver!! And the price for this work was amazingly reasonable. I write a glowing review for this shop and very nice and helpful "can do" people there because I had just left the UPS store where, in great contrast to my experience here, discouraged any help in packing or shipping my item, it being too big and heavy for them to deal with. So it was a delight to meet these people at Goin' Postal who took the job on with a smile. Cannot recommend them enough!! Brian Carey read more

Goin' Postal - Muffler filter part bring prepared for shipping - Shipping Centers Near Me - Fallbrook, California

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This is the best place for shipping everything. The staff is friendly, knowledgeable and efficient. I highly recommend. read more

These guys are the best! Five stars in every comment and very well deserved! They offer multiple services, staff is amazing! Family run business here in Fallbrook. read more

Great place! Conducted quite a bit of business there today, notarizing documents, printing, mailing etc. Great, knowledgeable service!

This place doesn't have any negative reviews and it's mostly thanks to the staff. They're eager to help, have a friendly attitude, and they know their stuff. In most cases the staff can get you in and out as quickly as you like, this isn't the post office where you'll have to wait 15 minutes to even talk to someone. They also have a good selection of stuff in stock. All in all this is the go-to spot for postal supplies and services. read more

Great experience! The staff went above and beyond for me and they didn't have to. Highly recommend.

Richard and his able staff offer genial and outstanding customer service. If you require shipping and mail services outside of the USPS, then this is certainly the place. I give Going Postal my highest recommend. Try them out! read more

Best customer service and overall everything was great there. Went above and beyond to help me with some prints and shipping prices !!! Will be coming back for sure. It's also in the shopping center close to me so that's a plus!!! read more

I love this group! Spot on in every respect , reasonable rates ,friendly service, fast and reliable. They have been my go to shop for shipping , printing and notary since they opened. read more

This place and the people are the best! The location is convenient and I know my packages are always safe. I come in about once weekly so I have interacted with everyone there and they are always friendly and helpful. read more

Sarah and her team are excellent. I send my printing jobs for work here (even though I'm supposed to use Kinkos), because the professional customer service is so good. read more

Sarah was extremely helpful this morning when I had some questions about my finger print scan from several months ago. She went out of her way to look up my records and did her best to investigate my questions. Highly recommend this place from their customer service alone. read more

Don't waste your time going anywhere else. Especially when the post office in this town sucks!! This is the place to be!! And a huge plus is that it is run by the sweetest family! Locals of Fallbrook so you know they TRULY CARE about their customers. Thanks for everything guys!! xo read more

I HIGHLY RECOMMEND THIS PLACE! The family is super helpful I never have any issues when I mail from here. They're fast, efficient, and so nice. It's so much better than going to the us post office since there's no waiting in long lines. Best Postal place ever. read more

We have built three houses and are in the midst of our fourth. Wanted to advise everyone that this is one of the most efficient and well run businesses that we have done business with .... always willing to help and get you what you need ! As well as the fact that they go the extra mile as to going above and beyond if you need it ! I had to get a set of plans over to my architect and we were out of town .. I got a courier service to do it but Sara said why didn't you call us we would have delivered it to them for you !!! That's what I call above and beyond ! Try them for all services and you'll never go anyplace else !!! read more

This is unsolicited, but I am compelled to write this review. I have gone to Goin' Postal for help with blueprint copying on a few occasions. Each time they have been friendly, professional, prompt and done a great job with enthusiasm at a reasonable cost. They also make PDFs of the work I have done and email them to me in addition to the hard copies they make. They are just one of those businesses who give me the overriding feeling that they care and pride themselves in doing good work! I highly recommend them! read more

Needed to send a fax, checked yelp for recommendations. Glad I did. Found Goin' Postal and sent my fax. The girls were friendly and helpful!. Great place great location. read more

I am always impressed with the way the owners of our local Goin' Postal treat every customer who walks through their door. Yesterday, I had a large, bulky package to leave for FED-X pick up. Without me asking, the owner off loaded some packages on their cart, and followed me out of the office to my car, parked in front. She brought the package in and then printed a receipt for me, just in case, since it was an item being returned for repair or replacement. If you want personal service, this is the place to bring all of your business. It's kinda rare these days, to find folks who still do business the old fashion way. Once you go here, you'll never go anywhere else. read more