this UPS Store has the Friendliest and most helpful staff. Sandy the Manager is always willing to…read morehelp the customer. I have been a box owner for 2 plus years. The staff call me and my husband by name when we enter to get our mail. They make the getting my mail a pleasure. William Nation

Went in to with a return ship authorization in my phone. Which I was having a problem getting it to…read morecome up. Clerk projected an attitude like you are bothering me, I don't want to be here, etc. His appearance looked like he just came from an all not bender, unshaven, disheveled clothing. Printed label, took the box no thank you, appreciate the business, have a great Palm Sunday..... nothing. The End!

Manisela made my day yesterday. Talking about patience and professionalism, went an extra mile to…read morehelp me out for what I am very thankful. We need more like her.

I have always had excellent service at this store until about 9:30 am this morning. I do all the…read morefoot work for "Rocky". I asked Jim to please make sure the court documents do not come out sideways. Jim's response was " they only go in one way"...... Everything with Jim was a battle this day. Boy, when Jim is crabby look out! I now avoid him when I go into the store.

Been here for years, proven they deserve your loyalty…read more Great staff, always compares the cost of mailing services for you, as different companies will change their fees on a daily basis, Also sell greeting cards, boxes, have mail boxes to rent, lots of goods. Lots of parking on the side as well as front. Couple of doors down from Dominos pizza Come pet the Cute rescue dog too!

The Shipping Station located at 4755 N Tamiami Trail has abruptly closed their business leaving…read morepost office box customers without access to their mail. If you rent a mailbox from any entity other than the USPS you relinquish the ability to submit a change of address or mail forward. Most of these customers are not in town and will only find out when they start getting calls their mail has been "returned to sender." They will need to file a request with the USPS to hold their mail (online form submission is available) for pickup or delivery to another location and individually change addresses with senders. The Shipping Station has operated at the same location in Naples for over 35 years. During that time it has been bought and sold to various owners. The latest owners, Deborah B. White and Raymond Maluto of Debray Enterprises, LLC chose to close the business without notice to box holders or to the longtime employee who has ran the business for 20 years. Despite having several opportunities to sell the business, their decision to simply lock the doors has left many in town scrambling to secure their mail. It's disheartening to witness the demise of a long time business people have relied on for years and years. It's especially frustrating and puzzling to know the business could have been sold without any interruption of services. I understand they pulled the cancer card. I find this particularly distasteful for personal reasons. Again, they had no less than three opportunities to sell the business. They have promised refund checks for all unused months left on mailbox contracts. Whether they will send those checks before or after their extended Alaskan cruise remains to be seen. #gulfshoregrifters #screwthelocals #howtogetacondoonthebeach

I needed a small auction item picked up and shipped to SC. This company made it happen. Very…read morehelpful to me and dependable, arranging the details went flawlessly. Thank you Bo! I would give you more stars if I could. Jane

From the owner: PACK & POST, located in the heart of downtown Naples, is the go-to resource for packing, shipping,…read moreand fine art services for residents and local businesses. Our team of dedicated, professionally trained experts understand the meaning of Superior Customer Care. PACK & POST can pack and ship all large and small items from art, to antiques, even furniture, almost anywhere in the world. Shipping is not the only way we can help to make your life easier - in addition to our pack and ship services, we provide a reputable Notary service, Mailbox rentals, custom gift baskets, a wide array of greeting cards, and much, much more. PACK & POST is a one-stop-shop for all of your fine art services that will allow you to focus on all else, while trusting us to do what we do best.

They charge $4.99 to print a shipping label!!! One page!! A…read moreprevious visit i assumed it was a mistake; now i know i will not be back for their services.

The staff is unfriendly, rude, and really don't seem to care about their job. Worse, they are not…read moreknowledgeable in regard to shipping and packaging. The store is also a ripoff. I brought a pre-packed box to ship. I told them I wanted USPS and they charged me for and shipped it UPS. Also, and disturbingly, when they put tape on the top of the box to seal it they charged me $2.00 for 6" strip of packing tape. Horrible

I am here to commend the UPS store #3369. Located at 309 Rt. 41N naples, FL. 34102…read moreMarisele is one of the nicest, most helpful people that UPS has ever hired. I always go out of my way to go to this location. She is extremely helpful with everything and takes her time with each customer. If this location was closer to my home ( in Chicago), I would go out of my way to get to her. She deserves 100 stars. The rest of the crew are just as good at that store. So thank you to Marisele, Paola, Paul, and one other gentleman, but I am not sure how to spell his name. It starts with Ar.. Again, I highly recommend this location for all of your UPS needs. Thankyou .. they all need a raise‍10 stars!!

I have been a customer for almost the last 15 years now and I have never been connected to a more…read moreprofessional and service orientated group of professionals. I would recommend the UPS team for any shipping, P.O. Box, or any other services they may support or provide. Sal Infurnari

This is the worst company I have worked with perhaps ever. It took them 4.5 months to replace my…read moremailbox box. I constantly had to chase them down to provide a service. Laura was condescending, rude and completely unhelpful. They installed the box and I texted because it was wobbly. I was very rudely berated for not knowing a "bracket" was damaged. Several texts like this later, the "owner" called. I was told by Jim that he sits next to her and she is not unresponsive. Even with dates and copies of emails/text going back 4 months, he would not hear of it. He talked over me and eventually told me to keep the mailbox and never call them again. He behaved like a teenage child. I would not recommend them to my worst enemy.

ASAP deserves a rating lower than one star. They installed new mailboxes in our neighborhood this…read moreyear. On June 28, 2023, our mailbox fell off of the post. It is now August 15, and it still is not fixed. We have called the HOA management company, HOA elected officials have called ASAP, and I have called ASAP. Pictures of the fallen mailbox to prove that it was not vandalized or hit by a car have been received by ASAP. I have sent a picture of the back so that Jim could identify the type of mailbox and the determine the type of repair necessary. Two weeks ago, Jim and/or Laura texted that a local handyman would repair it. Still nothing. It appears that ASAP has no intention of honoring their warranty nor providing any kind of customer service. STAY AWAY FROM THIS COMPANY AND SAVE YOURSELF THE AGGRAVATION!