We recently moved into our new home and the first hot day realized that ac upstairs was not…read morecooling. I searched online to find someone who could come out and take a look at the unit. Honest A/C was very highly rated. Tony did not disappoint. All the reviews were very accurate. He was a little later than he had said he would be but called to keep me updated. When he arrived, he encouraged me to be there while he looked things over and took the time to explain what he was looking for each step of the way. He discovered a small leak in a relief valve, repaired it and topped off the refrigerant. The unit is now cooling properly. The price was very fair and he was only interested in fixing the problem not upselling me parts or services I don't want or need. We will definitely be using Honest A/C again and recommending them to others.

We were in desperate need of a new hvac system in our new house. Tony came to look at our old…read moresystem and said he could possibly get it fixed, but we also knew nothing in the house had been maintained because it was vacant for 3 years. Tony and his crew installed our new system 12 hours before we had 6-8 inches of snow on our little mountain. He and his wife are wonderful to work with and we are happy to recommend them to anyone who needs a true,"honest" hvac contractor!

Very good communication fast responses Friendly and…read moreExcellent Service ! Quick Repairs! I recently had an issue with my air conditioner, and I'm so glad I called Cass HC. Their team was prompt, professional, and efficient. From the moment I made the appointment, they provided excellent customer service. The technician arrived on time, diagnosed the problem, and fixed it within no time. Not only did he repair my AC, but he also took the time to explain what went wrong and how to prevent similar issues in the future. I appreciate their transparency and expertise. not to mention straight forward, fair pricing as well as 24 hour service! Overall, I highly recommend Cass HC for any air conditioning repairs. Their commitment to quality service and customer satisfaction is commendable. Thank you for keeping my home cool during these hot summer days!

Cass came out and fixed my central air the next day after I called him . He was very knowledgeable…read moreand professional also stayed within budget.

First time reviewer (shame on me) multi-time customer. I have used MCS almost exclusively since…read moremoving to the mountain over 15 years ago. They have worked on my HVAC units repair and maintenance along with plumbing. My most recent was a repair to a flexible water supply line to a water heater that failed causing water damage. I was without water entirely to the whole house, so no flushing or washing hands, etc. I contacted MCS first thing in the morning and by noon that day Clarence (plumber) had fixed the problem. Clarence quickly evaluated the problem and offered a few solutions explaining the differences (cost, maintenance, expected longevity...) also identified the year of the water heater and its expected life span. In under two hours he had finished the job and explained everything he had completed including an extra shutoff valve I asked for mid service. Clarence was quick, knowledgeable, easy to talk to, patient with questions, clean and very kind. I recommend MCS to all my friends

MCS performed some HVAC and plumbing work for us. They have always been responsive, professional…read moreand the work performed was quality. They also offer a veteran discount which is helpful.

I requested service and a tech was at my home the next morning. He performed a quality job on my…read morefurnace by cleaning to insure proper function . Bell Heating and Air do quality work and the price is reasonable. Try them from among many, and you will have the best. When you ring their Bell they answer perfectly.

We have known Joe Bell since he started his company. Watched him grow and he remains responsive to…read morecustomer's needs. Has always provided trustworthy advice.

Owner James Wagner and his crew provide excellent customer service. Promptly answer service calls…read moreand are very courteous to do business with. They have come out and serviced my commercial refrigerators and freezers. The service techs always leave the place neat and clean. Prices are reasonable.

From the owner: At Honest Air & Refrigeration Experts, we take pride in offering reliable, top-notch HVAC services…read moreto both residential and commercial customers in Cleveland, Tennessee, and the surrounding areas. With years of experience, we are committed to providing professional heating, ventilation, air conditioning, and refrigeration solutions that keep your home or business comfortable year-round. Our team is built on a foundation of honesty, integrity, and transparency, ensuring you get the best possible service without any surprises. Whether it's installation, maintenance, or repairs, we’re here to meet your needs with expert care and a personal touch. At Honest Air & Refrigeration Experts, we treat every customer like family.

They were very professional. They came in and accessed what needed to be done and put down…read moreprotective cover over the floor in the areas that they were working in. cleaned the ducts. once the ducts were cleaned, they cleaned the area and did a great job. Thanks again.

After I complained about the completely unprofessional behavior of one of these workmen, he has now…read moreretaliated against me and signed me up to get non-stop spam phone calls and texts from jehovas witnesses. The owner has done absolutely nothing to address the issues that I brought to his attention in the first place, let alone the bullying and harassment from his employee. Disgusting.

Of course the seasonal maintenance went well. But what made us cry a little was the kindness Jason…read moreshowed to my bedridden husband. Jason treated him like he would any other man. That is a rare quality. Lee became our permanent company after that.

Too expensive! They gave me a phone estimate, I didn't want to pay them $75 just to come out and…read morelook​

Wow, two of the nicest gentlemen you could ever want to meet. We spoke on Tuesday, and by Friday,…read morethey showed up, 30 minutes early and had my new HVAC system hooked up and running within a few hours. A+ quality and service. Thank you so much! I am very pleased with the results.

Called Justin this morning about my central heat & air not working. They were on another job at…read morethe time, but he had Danny out to my house by early afternoon. Fixed my problem quickly. Great service as always. Justin installed my unit in 2018. Danny was very diligent in checking the unit thoroughly and fixing the problem. I really appreciate their speedy and efficient service!!