I was pulling my hair out because we are going on a family trip to Europe. My mom and I are going…read morefirst and then my husband and son are coming second and then my son will be returning with me. But the airline and online booking sites could not understand that and they wouldn't let us book a flight for my son because he looked like he was unaccompanied on his flight back to the US just because I had already booked my flight. And I was buying his ticket separately. The airlines were of no use. And then I remembered that there's travel agents. I called Dynasty. I talked to Jason. He totally got the situation quickly. I was able to explain all the nuances of the type of flight I wanted the multiple legs and different people coming and leaving and our minor situation and he got it all sorted in record time. And the price he quoted was the same as the prices that I was seeing online. It was fantastic! I just wish I thought of calling them sooner! It would've saved me a week of stress watching ticket prices go up while I kept running into dead ends.

Went here because of our friends recommendation saying that Jason Fang is very professional and…read morevery patient. So, we went here to apply for China visa. It was a very simple and smooth application process. Jason answered each of our question that we had very patient and clear. I would totally recommend to go to him if you want to apply for China visa or booking a flight etc. very satisfied indeed.

Albert has been my go to guy for any travel booking needs…read moreHe's been very helpful, with International or domestic flights for our family. I totally appreciate his help and goes above and beyond. I highly recommend his services.

I've used Albert before on a few occasions and he was fairly responsive and helpful. BUT that was…read moreuntil recently when I referred my mom to him for some information. My mom wanted to travel through South America, down to Argentina and then hop on a cruise to Antarctica. I've always seen deals for cruises to Antarctica from Argentina. So I had her call Albert for some advice on this type of journey. To my surprise, my mom had a terrible phone conversation with Albert. Not only was Albert rude to her, he criticized her for supposedly confusing him with her questions. The most shocking part was when he questioned why she would travel to Antarctica and that it was super hot! Um, really? I have no idea why he would think Antarctica is hot. Last I checked, it's -24 degrees Fahrenheit down there! And this was just the tip of the iceberg (pun intended). He then proceeded to tell her that he was really busy and that she was wasting his time. Told her to just go to his office instead. I understand if she's not a customer and just a random caller with questions. However, she was a referral from a customer. Even if she was just a random caller, why be rude to the person? The whole "Antarctica is super hot" comment was just perplexing. A travel agent made this comment...a travel agent. And to make her feel stupid for asking about cruises to Antarctica was unnecessary considering these cruises DO exist. The poor treatment of a referral from a regular customer was very disappointing. Needless to say, I'll be searching for a new travel agency.

Be very careful when you deal with this mon and pop company, they are every thing is non refund…read moreable, I mean every thing every thing non refundable, they book hotel with experian.com pay for cheap non refund able room, then they wouldn't tell you!! I do have very very bad experiences with this travel agent, if I can give them a minus star I would do it, terrible company, irresponsible company, I want file a small claim against this company's but it is not worth my times and energy for few hundreds dollar!! If you give them any money think "NON REFUND ABLE", they would take advantage of senior people like me without blinking of the eyes, I am so disappointed it, when deal with this horrible company!! following picture is what travel agent call city view In Ho Chị Mình City in Việt Nam.

Cali Travel has been wonderful. They've been very helpful, concise and extremely responsive…read more Especially Han. She's been a delight to work with. I highly recommend Cali Travel for all of your travel needs!

Tiffany was amazing. She helped me book a great flight for way cheaper than I expected and saved me…read morea couple hundred bucks. Super easy to work with and really helpful the whole time. Definitely recommend her and this agency.

I've worked with Guan Na at Wenjing many times for flights, visas, and tours, and the experience…read morehas been fantastic. I've already referred many friends to her! When it comes to flights, she always finds the best routes at the most competitive prices. Her visa service is incredibly professional, making the whole process simple and stress-free. As for the tours--whether it's a large group or a custom itinerary--she provides detailed information and top-notch service. Super reliable, no drama, just smooth planning from start to finish. Highly recommended! :)

DEFINITELY RECOMMENDED!!!…read more I and my family had never been to Japan, and we had no idea where to visit in Japan. We were so glad to give a try on AmazTravel. Amaz Travel actually offered various tours to Japan, and our agent was very helpful and explained the all differences on each tour with patience. We called in a few times before the tour start to ask on the weather, voltage for phone charger, SIM card purchase, currency exchange... on the most minor things you could think of! But our agent never rushed our call and explained things in details. We eventually decided on the 9 Days Hiroshima Tour, our tour guide Judy was the most friendly tour guide I have seen in the past 2 decades. She has an accent, but she tried to make a joke from time to time to keep the atmosphere cheerful. I am booking a Korea tour with them later this year, and hopefully I won't be disappointed. I would definitely recommend this agency to all my friends.

I booked a tour for Japan and was hoping for a smooth experience. Then, today I received sudden…read morenotice that my tour is cancelled with no explanation, no compensation and no advice on what to do about my nonrefundable flight. I am aware of current events, and in my mind am thinking the recent viral outbreak might be a cause, but this is just my assumption since the email offered no explanation. I have worked with many tour companies in the past and this is the worst experience I have had. I hope they plan to do something about it, and maybe my review will change, but I am posting this now because if I had this information before I would have never booked the tour and risked wasting my money. I hope it helps someone else from making a mistake.

Shelly was highly recommended for her ability to assist with visas to China. She was pleasant,…read moreprofessional, knowledgeable and efficient. The process was painless. Weeks later I wanted to modify a booking I made via the airline's website. I became very frustrated and stressed during my attempts. I reached out to Shelly. She patiently listened and contacted the airline. She explained since she did not prepare the initial booking she could not modify my reservation. However she patiently answered my questions and walked me through the process to modify my reservation. All modifications are complete. Whew! Shelly also volunteered useful information and pointers. I appreciate her attention, patience and professionalism. I highly recommend working with Shelly at the Da Zhen Travel Agency in Monterey Park

I think they started a new leaf …read more lucas was so helpful. He has been in travel industry for his whole life. My bus was broken down half way to vegas , he got me a private van and a bottle of red wine for reimbursement. As i know, it has nothing to do with him . But the way he solved problem , makes me feel like friend not regular traveller. I definitely will come back for any business related to travel.

We booked a two week celebratory trip to Japan, for our son's graduation. Normally I don't use a…read moretravel agent, who needs that when I can book thru Expedia? Honestly, this was the best trip ever! Granted we gave Michelle a healthy budget, but honesty, my son will only graduate once from high school, and our pride is abundant. Michelle Keith planned tours, hotels and transportation... which made vacation just that, a vacation, a break from planning our trip myself. We had awesome guides that spoke English and taught us how to navigate the mean subways of Tokyo and Osaka. We had fun sumo show and onsen hotel, with a private onsen (hot tub) taking into account the tattoos which are prohibited by the Japanese ppl- we should have stayed in longer. We had a pirate ship tour of lake Ashi, and gondola ride to the sulfur mountain (smell wasn't nice) view was amazing! We saw shibuya crossing and Harajuku- went to Ginza and Shinjuku- ate inexpensive Wagyu which was so good!!! Sushi, ramen, tonkatsu. Sardines (my son did this- the eyes creeped me out). Hotels are Japanese size (small) so if you have three grown ppl, consider two rooms. As much as I love my son and husband, we needed space from each other. We had the best time and will definitely be booking our next excursion to Europe with Michelle. Michelle suggested other excursions and places, and also days of rest. We averaged about 7 miles of walking a day, so make sure to bring your comfy shoes and hit the road to beauty, and clean everything (subs, streets, and hotels). Kampai!! (Cheers!)

If I could change the rating it would be a 10 Star rating!…read moreWe contacted Susannah Tomlin regarding taking a cruise on Viking from Rome for 7 days. After the cruise, We wanted to rent a car and drive through Italy, see Pompeii, drive to Barcelona, Milan, Florence and Tuscany and Valencia Spain. In addition we asked her to book a gondola ride in Venice and we wanted cooking classes in various Italian locales and in Spain. We learned how to make Paella in Valencia at a country retreat outside of Valencia. The hotel accommodations were outstanding, each place we visited had breakfasts included in our hotel stays. In Madrid there was a change in our travel dates that the hotel did receive. We contacted Susannah by message on the mobile application Viator. She took care of the change in hotels immediately and sent us confirmation on the hotel reservation. She found a gorgeous villa in Tuscany where we had outstanding sunsets from our second story spacious living room, bedroom with a huge bathroom suite!! We went on a truffle hunt, learned how to make stuffed raviolis and we were treated like royalty at every hotel we stayed. Susannah did an Exceptional job coordinating our trip, from airfare from Los Angeles to Rome, to Milan to Barcelona. The pickup of our rental car at both locations was seamless! Driving to each of the hotels in Europe and trying to find parking for our car was not necessary. She picked hotels that had parking garages that the porters took the car and parked it until we left. We highly recommend Susannah Tomlin, she is taking care of our next trip in May 2025! She is an outstanding travel agent!!

Last minute visa to sgn, no problem. Quickest and reliable place I was referred by a friend.read more

Visa Service Great service…read more Great knowledge Very reliable I was referred by a friend Will recommend to anyone need Visa services

There were no accommodations for disable patrons, the tours were very rushed and exhausting for…read moremost. The food was absolutely horrible, non-edible and unidentifiable. There were NO alternative options for patrons to order what they wanted for dinner. A lazy Susan style of serving was offered while group hands touched all the dishes. Very unsanitary. There were no accommodations for special diets, such as, vegan or vegetarian, kosher or non-meat eating persons in the group. This issue was brought up to the leader, Wei Wei, who did not make any changes to the already paid for lunches & dinners! If you didn't like the food, tough luck. If lucky, I had white rice & bread for lunch & dinner. I went to bed hungry every night! A total waste of over $7000.00! I would never recommend Ritz Tours to anyone & am spreading the word!

Not very knowledgeable, misinformed us of several details about our Japan group tour and not very…read moreorganized. This agency surely have a lot of work to do! Flight was not included in the tour, we were told to secure our own flight arrangement! This is rather bizarre, people use travel agencies to make the whole process, easy and cohesive. That's just the beginning! Here's more: 1) Luggage transfer: We were told no worries, our luggage was going to be checked in through our final destination to Akita. However, the moment we checked in at LAX we were told differently. We actually had to pick them up and take it to the terminal for the connecting flight. 2) Ritz made it sound easy, told us that upon arriving in Tokyo, the gate to the connecting flight to Akita is just "a few steps away" from terminal 3 to terminal 1. Wrong again. To get from terminal 3 to 1, we had to take a shuttle bus, which was about a 5 to 10 minute ride. Keep in mind, we had our check in luggage with us, take it up to the bus and back down to the next terminal. 3) Currency: Ritz's representative told us "don't worry about it just use your credit cards". This was very misleading, because a lot of places in Japan accepted cash payment only. Needless to say, those who did not exchange currency prior to the trip had to scramble to exchange cash while in Japan. 4) The guide seemed green - can use better crowd management skills. While leading the group towards the bullet train station, she did not make sure that everybody is following and accounted for. One got separated from our group and until we told her that somebody was missing, she had no clue! We had to suggest to her to please occasionally stop and make sure everybody was still together. Navigating through a sea of people getting on the bullet train is not easy and keeping the group together should be top of a tour guide's mind. 5) the boat ride to Lake Tazawa was canceled due to inclement weather. The agency was not thoroughly prepared for a Plan B. We were brought to a samurai town to "visit" 3 Samurai houses - but as it turned out, we were only going to see the houses from the outside. Entrance fee to the houses were not included. A few of us who chose to go in paid for our own entrance fees. The rest went back to the bus to wait. As of this writing, we are waiting to hear if the group will be refunded for the cancellation of the boat trip. The group's overall sentiment is disappointment and to never use this agency going forward. If you choose to, we recommend you ask a lot of questions and doublecheck the information they give you.