I found this jeweler in Smithtown while looking to create a ring. My grandfather was a jeweler and…read morehad made a beautiful pair of earrings for me years ago, unfortunately I lost one of the pair. I wanted to make a ring out of the remaining earring. This was about 4 years ago. Surge, the owner described exactly what I envisioned and made me a heartfelt piece. I recently went back as my ring needed a little repair. This time I also brought in a broken bracelet and asked that earrings be made out if it. Again, Surge did not disappoint. He even paid me for the pieces of gold leftover from the bracelet. I have two unique pieces from LI Gold Mine and will continue to bring my business there.

Brought in a watch to have a new battery installed. The new battery didn't help the watch to…read morefunction properly and so sadly it couldn't be repaired. In the process, though, Jill was very accomodating and so was the young man who was disappointed that he couldn't bring my watch back to life. So, I can't comment on their workmanship, but I can say they went the extra mile to be helpful.

Everyone is courteous professional. It has a friendly atmosphere no pressure put on anyone who…read morecomes in. They give you top dollar for anything that you're selling and they also could work with you on things that you were buying great place to visit.

Charging $15 an oz over spot for an ounce of silver and over $125 over spot for gold is an absolute…read morerip off. Beware of this location. Be careful who you do business with.

He looked at my ring and told me 2 prongs were broken. When I went to pick it up there was a…read morediamond missing and my peridot was cracked. This happened in the Commack Jewelry Exchange. His price was $360 but lowered to $300. He and his wife are very personal. I think he's very honest and would recommend him.

I dropped off a luxury-designer piece of jewelry, in need of a simple reattachment of links: as it…read morehad come apart and was now in two segments. Nearly a month later, I finally received a phone call, asking me to return their call, regarding an "issue" with the item. Once I had the chance to do so and to pick up the item, it was not only unrepaired, but was now broken into three segments rather than two. Even if the minor repair was not practical for their abilities/area of expertise, I would have been far better satisfied with a prompt response, and more so, the return of my item in the same condition as it was when dropped off. Instead, I have a further broken item, still in need of repair, not to mention my waiting over a month without my item or so much as any updates. I was hopeful that I would be able to support a local, small business with my patronage, but I will without question stick to the prompt, professional, and capable jewelers found at the Commack Jewelry Exchange, which I have used without any complaints or dissatisfaction for over a decade. Highly suggested that one takes their business elsewhere, especially with an item of substantial monetary or sentimental value!

Guys a LOW BALLER! First he said my diamond wasnt real which it clearly was! Then as I was leaving…read morehe tried get me to get my best offer then call him back! You're supposed to give your best offer upfront! Don't say I didn't warn you!

Great store to sell your stuff!! I was on the hunt to sell some old jewelry that I had. Went to a…read morefew different stores and they wanted to give me basically nothing for my gold necklace and diamond earrings. Walked into this store not only did I get double the price others were offering I got myself a really nice watch in the process! Owner was also really nice and honest which I appreciated.

I have been a customer for several years and have had many positive experiences…read more I have purchased gifts for others, had repairs/ resizing done, sold some things, as well as received gifts purchased here. It was especially nice that they will let you make a "wish list" and if your partner comes in they will show them the things you liked!

I went here with my mom who needed a watch battery and a repair for my dad's watch. The owner was…read morejust so nice and helpful, and the woman who helped us was also great. I wish I would have gotten both their names, but I will when we go back to pick up moms watch. We went here after being turned away from Jared's. At this place you do not need to make an appointment, you can walk right in and are immediately welcomed. They follow all the safety measures and you must wear a mask while you're in the store. They have really unique items, and really beautiful jewelry. If you don't see what you're looking for, the owner will show you catalogs and order it for you. What I really liked about this place is that they are awesome down to earth people. They don't make you feel pressured to buy anything, and are truly nice. The owner is not only a really nice person, but he is very interesting and knowledgeable about many subjects. We brought my dad's watch in because he "fixed" the band with a paper clip. The owner thought it was pretty funny and inventive. He then told us the story about the guy who invented the paper clip. I won't give it away...you will just have to go and visit this place to see what I mean. I am really glad we found this store...you will be too.

Never go wrong here come and check all the nice jewelry they got so nice, nice Gold and white Goldread more

I read a bunch of amazing reviews on my local Patchogue facebook page, so I decided to check them…read moreout, I'm so glad I did! I absolutely loved their pieces, plus they do a lot of custom work. Elie and her husband Barry are extremely patient and very helpful. I wasn't sure what I wanted and they were very honest about what what would go with my current rings, I originally chose a very expansive ring and decided that I wasn't thrilled with how it looked, then I found a lesser price diamond and they didn't pressure me, they just wanted to make me a happy customer, guess what?? They are now my favorite Jewelers,I will be back for a bracelet that I fell in love with. Thank you Ellie and Barry. You guys ROCK (no pun intended lol)

Went in to have a Cuban chain link clasp repaired they replaced the clasp and cleaned for me and it…read morelooked like it did when I first bought it ! lovely service and fast. Will definitely be back for all my future jewelry needs, thank you!

They were accommodating and fixed a piece of jewelry like we had bought it from there. Very…read moreprofessional good customer service.

I was in the are and wanted to see what some silver coins were worth…read more I saw that they were open and parked across the street and walked over. The man behind the counter was very nice and gave me pricing immediately without even seeing the coins. He said all the silver coins were basically the same and that the coins were basically worth $9.00 for $1.00 worth of coins regardless of denomination. I said thanks and left thinking that was a bit low price wise. I would go back again as the person there was very nice and was able to give pricing immediatly.

Ive known Chris for appox. 2 yrs. I moved up from FL and needed Chris' services. I was pleased with…read morehis knowlege, professionalism, honesty, and he is always willing to review any item you are selling and make a reasonable offer on the spot. At times if need be he will meet you off site. It is always a pleasure doing business with him. Thanks, carol