I was overjoyed with the Mosaic District One Medical Group office opened up -- it has all the bells…read moreand whistles of the Tysons location only this time with free parking! My absolute favorite doctor Dr. Lim has left the practice so I've been hopping around whoever has been available and have found each person that I have met has been incredibly kind, smart, and sensitive to whatever issues I am facing at the time. The back and forth communication between the app is amazing and has saved me hours of my life .. and the ability to make same day appointments is life changing. They have a children's practice as well, which I am highly considering switching to as I can see it being easy to schedule sick and well visits, get doctors notes, etc. My company used to pay One Medical Group as a benefit but it is so good that I continue to pay out of pocket. I am so glad that Amazon has purchased the company to make this type of quality health care more accessible for all.

What a beautiful new One Medical office this is! And staff are all around helpful. I stopped by…read morethis office last week for lab work and was relieved that I didn't have to pay parking fees (unlike at the Tysons office, which is where my main provider works). Even better, my wait time was only about 10 minutes to get that lab work. And I checked the app ahead of time to figure out lower volume times to visit--yay, technology! My lab tech kept me smiling through the short appointment and let me know when I could look for results through the app or from my primary care provider. All together, this is an excellent practice and well worth the annual fee.

Dr. Potter was great the whole staff was outstanding my niece recommended him for my gout thank you…read moreDr. Potter

Excellent patient and customer service. Dr E I s a caring and thorough practitioner.read more

They just want your Money. Went there 10 years and I guess…read morethey decided I was not a good enough customer and cancelled my portal and infusion appointments with no notice. Sent a personal letter to Dr. Kaiser and never heard back

I had an appointment for Dr. Kaiser scheduled for several months (I was referred to her by my…read moregynecologist) and was called close to my appointment saying that Dr. Kaiser would not see me due to my condition (EDS). I was unable to be rescheduled for an additional 4 months with another doctor at this practice. This is not a doctor or practice who cares for her patients.

I have never been to a rheumatologist but have had a medical issue requiring the visit today. Dr…read more Worthing was very kind and thorough. He took the time to explain, examine and answer all follow up questions. While I understand there are no guarantees in the medical field I am confident that the doctor and the staff will do their best to help me.

I was referred here by my primary doctor and i will I definitely recommended to anyone. Dr. Angus…read moreis extremely patient, very knowledgeable and took all of his time to listened every single word. Totally recommend it! Great service!

In most aspects it is your standard OneMedical office. The providers are nice and punctual, it is…read morereasonably accessible by metro, sits across from county public parking, and even has appointments on Saturdays. It's also one of the OneMedical offices with a pediatric practice. So why only 3 stars? The lab, especially on weekends, is a calamity. One time my wife had to wait *an hour* to do a simple lab test. Another time it was an unnecessary wait and hassle just to pick something up from the lab. Honestly, if you anticipate needing lab work on a weekend, you may want to consider another location unless you're out of choices. I'm not sure what's going on as neither of us has ever waited more than a few minutes for the lab at any other location. I shudder to think what it would be like if you had to wait an hour with your sick child. With that caveat, if you don't need lab work on a weekend, I wouldn't hesitate to go to this OneMedical location and expect their usual high quality of service and care.

The Bethesda location for One Medical gets 5 stars from me. I'm surprised that they haven't been…read morereviewed yet. In general, I like the integration of the app & telehealth with the office and the idea of a more personalized focus on primary care that One Medical provides. Specifically, I like this location where the staff are all very nice and welcoming. It seems like the staff really care about improving health and "taking care" of you. I tried out the Chevy Chase location last year and had a bad experience with a shockingly rude doctor that surprised me. If I went into detail about what happened there, you would be appalled. I've been to the Bethesda location a lot and they have been great every time. If I had only experienced the Chevy Chase location, I would have quit this program but I've been consistently happy with Bethesda. I haven't tried other locations but the model is that they are a different experience than your average primary care medical office. They are very prompt, stylish and offer the choice between in-person services and telehealth. Prior to One Medical, I had a less than stellar experience with a primary care doctor in a different system. When I say that I've been consistently happy with this Bethesda office, I don't say that lightly. It is pleasant and convenient.

My Arthritis doctor moved to a new office. I went in for an appointment and really liked the brand…read morenew office. Dr. Segal is an excellent doctor. He is an expert in his field. He is very kind and spends a lot of quality time with his patients. This sometimes makes him late for your appointment. Although, my appointment was 8:15, I was still waiting for him to finish with other patients. But, when you get your turn, he is understanding, a great listener, and really tries to personalize your treatment for your optimum healthcare. This time, Dr. Segal reminded me of my upcoming treatment at the Arise Infusion Center. The staff at this new office couldn't be nicer. Although, there was a little confusion on what room I should be in. But, that was corrected right away. They took labs and I was on my way.

When I called to make an appointment they advised me to be sure because I had to stick with my…read morechoice. They looked up my record and I saw another physician in 2007. I am having different medical problems Now and wanted to see a woman. I did a lot of research to pick my physician as that would be for life. They called me this morning after waiting months for my appointment to cancel. Since I saw another physician in 2007 I would have to see him. I would give zero stars if I could.

I am a long-time, ongoing patient of Dr. Diamond. She has been an incredibly helpful doctor and…read morehas managed a complicated condition with focused concern, expertise, and deft people skills. I've referred my spouse and a number of other patients to this practice. All are uniformly impressed. I recommend without hesitation.

In the fall of 2020, I had several appointments with Dr. Shari Diamond at the K Street office. I…read morefound her very distant, not at all compassionate or concerned about the pain I was in, and condescending and dismissive of my concerns. It was the pandemic, of course, and pre-vaccines, so I tried to give her the benefit of the doubt, but it was such an unpleasant experience to see her that I stopped going and found another specialist at a different practice (who was fantastic). Unfortunately, the fantastic specialist at the different practice retired and when I called Arthritis and Rheumatism Associates to make an appointment with someone other than Dr. Diamond for another issue, I was told that was not possible. The receptionist transferred me to her supervisor, who confirmed that about a year ago (2025?), Arthritis and Rheumatism Associates implemented a new policy whereby patients who have previously seen one of the doctors in the practice cannot make another appointment with a different doctor in the practice. The supervisor asked if I had filed a complaint in Fall 2020. I replied that I had not, it was the pandemic, I was in pain and could barely walk, and that I simply voted with my feet and never returned. The supervisor then suggested that I give Dr. Diamond "a second chance." I said that another doctor I see for other issues had confirmed that Dr. Diamond's reputation has worsened in recent years, so I would not see her again. It's frustrating that Arthritis and Rheumatism Associates, the largest practice of its kind in the area, has this policy because the DMV is an increasingly aging population and there are many of us who need to see a rheumatologist we like and trust.

I come to this location to see Dr Worthing. He is an awesome doctor in my opinion and I'll be…read morecoming to him until one of us retires.

Let me start by saying my first visit with this doctor was amazing…read more However all interactions after this were not with the doctor and instead with office staff. --- I had to contact the office multiple times for lab and x ray results but dismissed this as a fluke --- For my follow up visit, where I needed to talk about my medication management and current pain levels I was denied access to care due to my need for ADA parking which was limited due to construction and damage in the parking garage. I tried for two weeks to make a complaint to corporate and they have not returned any of my calls to ensure that I have what is needed medically for my care. They couldn't even pretend to resolve it by saying if I pay this unfair fee I can be seen right away ---- I arrived 20 minutes early but was unable to locate handicap-accessible parking to fit my vehicle due to construction and blocked spaces in the nearby garages. While searching for parking, I called the office around 10:00 a.m. to inform them of my situation and ask whether I could still be seen by being worked in or did they want me to reschedule. I was transferred between three different call center representatives before finally connecting with someone. I have attached a photo I took today because I had to return to this same building to see another provider. The spots are still blocked off and not van accessible to allow for access for a person in a wheelchair like my son. By the time I found a parking spot at 10:20 am, I was told not to come in by the call center staff and that I would be charged a no-show fee, despite being on the phone with their call center for over 20 minutes trying to get help. At no point did I attempt to miss the appointment, I was actively trying to attend and communicate with the office because this is important for me to try to get a handle on my own health care. I explicitly asked them to put me through to the office and verify that I could not be seen. I was told no one answered the phone and also that they answered and said no... contradicting what the office manager later said. When the office manager, Jasmine Jackson, contacted me the following day, she stated that the office would have been able to see me had the call center communicated that I was waiting outside, but I was told not to come in by them even though I explicitly asked to be seen multiple times. Jasmine went further to blame me, suggesting that I should have parked in a lot a few blocks away behind a Tiffany's store. I am not familiar with the area, and I chose the two garages nearest the building and then street parking, because I was concerned about my ability to walk farther with my adult son, who has limited mobility and is difficult to push in a wheelchair, especially given my own back and extremity pain that limits my ablity to walk long distances. I also spoke with Kelly in the business office and Stacey in the call center, both of whom said they would follow up with me regarding this issue. Neither has contacted me as promised, demonstrating a continued lack of responsiveness from the office. I am concerned now that I have been abandoned for care because they are prioritizing this no show fee for an appointment I begged to attend as soon as I figured out how to safely get my son and I inside over my actual health status, knowing my medical condition impacts a vulnerable person who relies on my care.