I work for a local staffing agency in San Diego, Go-Staff Inc. in the Clairemont/Kearny Mesa (So…read more California) area. Our company has worked with Ztelco for multiple years. I've had the pleasure of interacting with this company for the past 2 years. The Ztelco crew that handles Go-Staff's account...Adam V, Ese S, & Fernando are a great team to have, hands down. The team has always been professional, supportive, diligent in the task at hand and the follow up is always appreciated. It is easy to ask for help; email, a phone call, or even a message in Slack. Ztelco is always available and always willing to help. THANK YOU!

The service was just okay and over priced. I started with a different provided and am having one…read moreheck of a time trying to cancel my service with these people. I cancel and then kept getting charged for months. shop around you can find better.

Royan was a champ for helping us out about a week ago. We wanted to switch over to Spectrum Mobile…read morefrom T-Mobile because of the great prices so we headed to our local Spectrum at about 1pm. We planned on adding 3 lines and also wanted to upgrade a phone. Unfortunately, we had a 3 hour sidequest because T-Mobile was a nightmare to leave. We needed a TMobile transfer pin so we were told to contact them by phone. The TMobile phone customer service said we needed to go in store. When we got to the store, they said we needed to call customer service. ANYWAY, we finally got the pin we needed and headed back to Spectrum at about 4pm. The Spectrum guys were swamped because they were short-staffed by two guys. This also happened to be a day where they had a few complicated customer service issues to deal with prior to helping us again. So, when Royan began helping us with our final transitions, we of course, were no exception to complicated issues. One of our phones was so ancient that it wouldn't adhere to simple transfer protocols (ESim activation). We ended up upgrading that phone and succesfully porting everything over. Royan also had to upgrade another phone and then activate the other two lines. All told, we didn't leave the store until 30 minutes PAST CLOSING. The entire time, Royan was upbeat while also being apologetic for all the issues. He remained patient and dilligent throughout the process and he finally got us everything we requested. While it wasn't an ideal amount of time to spend in the store, the experience was well-done because he worked until everything was completed and IT WAS DONE RIGHT. I had no issues with the lines, data transfers or the billing. Special props to Royan because he worked from open to way past closing and he did it with a great attitude the entire time. I know Spectrum customer service can get a bad rap for the extended wait times and slow service but please remember to factor in difficulty and quality of service received. Thanks Spectrum Carmel Mountain!

Just received my spectrum fiber internet service in san diego. I texted a local spectrum agent (my…read morecomplex had their promotional materials around), and setup was straightforward, their app runs well too. (some part of setup requires financial info given verbally over the phone, they could not set it up by app only.) The best part was the servicer who came to setup my internet. He cam early before my 9am timeslot, was courteous throughout, and even upgraded the old coaxial cable that came with my apartment complex. (from RG59 to RG6 -which he explained that results in less dropouts. (I'm on the third floor which is a distance from the actual 'optic fiber' part of the connection.) Will give an update soon, so far its very smooth, with 550mbps down and 30mbps up on speedtest.net.

Depending on the day, your experience here can vary wildly. One sales associate printed out quotes…read moreand assured us they wouldn't expire for over a week. When we returned (2 days later), that employee was on vacation, and a new salesperson initially refused to honor the same deal. After some back-and-forth, they eventually matched it, only to then try to upsell us by adding another line. We were initially told there would be a minimal increase and when the quote came out it was triple the cost! In the end, we were told the original offer was no longer available and that we'd have to pay full price, with a pitch about why it was still a "good deal." After the manager came out to say the manager on the other deal was wrong as was the associate but that we should be thankful they caught it now...we had enough. Overall, the process felt disorganized and unprofessional, with employees seemingly not aligned and customers caught in the middle. We ended up wasting hours here. I'd recommend avoiding this place.

Great experience with Nick. Super laid back and gets things done. I brought 2 phones in for service…read moreand he got it all taken care of. Simple, seamless and no stress. Nick is genuinely a good dude and a COD expert. If you don't know now you know

I moved my business to Miramar area. Called all major internet companies (Cox, AT&T, etc.) for…read moreservice but they did not cover my address. Found Wave.band and they were super responsive. Great service and they got me up and running in no time

Prior to our office switching to WAVE.BAND we were a customer of another local wireless internet…read moreprovider. Our internet speeds, were horrible with 5Mbps download speed and on a good day maybe 1M upload speed with a VoIP service that couldn't stay connected. I was extremely pleased to find and switch to WAVE.BAND, we routinely clock Internet speeds of 75M+ down and 30's up - (we ordered a 50Mx10M) and the VoIP service is crystal clear! The staff is very responsive, the installation was prompt and very professional. I highly recommend WAVE.BAND service to anyone exploring Internet and Voice options for their business

Unfortunately this company used to be well respected. The previous owner Ron Kohl was a real honest…read morebusiness man. In the last four or five years since Ron has retired and sold the company, David Cody and his sons have bought it I have watched the integrity of the company evaporate. Until recently we were a customer from the early days where costumer service was the highest priority. We inherited David Cody when he bought the company and right away we were shocked by the tone and accusations when we opened our first trouble ticket with a the new owner. Customer service is a boxing match every time we would call. We put up with it for as long as we could because changing providers is a lot of hassle on its own. We really tried to be cordial but after needlessly having to endure such vitriol and back handed comments, and associates in tears after trouble calls, we decided enough and called to cancel our service. During the sunset period of our business relationship the conversations got meaner and accusatory. Making us send equipment across the state rather than having there tech come out and pick it up, charging us full monthly fees after we had parted ways for months because one piece of hardware out of the fifty instruments on our site had not been returned yet for continuity reasons. This is not a company I would EVER recommend to anyone. Stay away, plenty of other companies with better business models. Only gave them one star because they did provide us with phone service, but the juice is not worth the squeeze as they say.

Simple. Quick. Great. I had a problem, they fixed it. I'll go back to them time and time again!…read moreThanks for the services, guys!

5 Stars Alyssa at AT&T Poway turned what could have been a…read morefrustrating trade-in into a smoother and less stressful, experience. Despite some minor complications with a name change and ID issues, she found solutions . I left with less anxiety than I came in with.... She knows the process so well you'd think she's in management. My guess is she is. Honestly, AT&T is probably doing better because of people like her. If you ever come across her in this store you'd be lucky. She's knowledgeable, helpful, doesn't overcomplicate things, and focuses on finding solutions not problems. She was also incredibly supportive with her coworker, Francisco, who wasn't as familiar with trade-in appraisals or legal name changes not reflected on your at&t account, etc., She let him handle parts of the process trade in processing while stepping in where needed, striking the perfect balance between guiding and leading. That kind of teamwork and professionalism really stood out.

This is the first time I'm leaving a review but I should have done it sooner. I will NEVER go to…read moreanother AT&T store again, and I've been to a few. Every time I come here they help me solve whatever problem I have. Ben was an absolute delight. Knowledgeable, helpful, and friendly. I told him I was in a hurry, he quickly solved the issue I was having and I was on my way.

dan owner of intelligent solutions came to my house and he set up my new Mac Air Book computer. He…read moredid an amazing job. Im not very good with technology and he went above and beyond to download every thing i had on my old Mac. Also took my Dell computer hard drive out and smashed it than put it in my car for me so i could take to have it destroyed. I would rate him 10 stars. i would recomend him and use again in the future

This guy! I called this guy yesterday. It was a Sunday. He answered the phone. Nice, kind and…read morelistened to an idiot that had zero idea how to really explain what was going on on my computer. Computer stuff is like me explaining my car. I don't know. So my computer said it needed a Bit Locker ID. I don't know the ID, never heard of it. Pretty serious considering we do all of our business off this damn computer. Long story short- he understood what I was talking about. Told me what to do and I did exactly what he said and sure as shit. It popped right on. I'm back in action. I'm back on my computer. This guy is an angel, like a Saint. I highly recommend him.

Santiago did a great job installing our Dish Network. He is very professional and reliable. He…read moredoes the job and does not cut corners Thank You, Mike . Poway

From the owner: At PACHECO Communications,Inc., we know what our customers value, because it is important to us…read moretoo. That’s why we follow the Golden Rule, treating our customers and their homes with the same respect that we expect from anyone who services our own homes. We come prepared for any task at hand and strive to get in and out of your home quickly and professionally. If we don’t have a part or equipment you and your family desires, one of our other team members will be there within minutes to help finish the job at hand. We strive to satisfy all your whole-home entertainment needs. PACHECO Communications,Inc. strives to provide fast and efficient service while installing or updating your Security Camera, TV, Internet and Wireless Services. We provide the same level service to our loyal customers as we would to our family and friends in hopes of providing outstanding customer service, everyday.

I contacted Empire Satellites to get Starlink installed. I live in Riverside, CA and they were able…read moreto service my request. Chris did an amazing job. He was friendly, fast and very professional. I live in a two-story home and Chris was up on the roof no problem and had my Starlink installed super fast. He also helped me with the setup process so I could connect my devices. I highly recommend Empire Satellites. Chris was great and the price is a great value for the service Empire Satellites provide.

Practically everything in the follow up response by the owner is a blatant lie, further proving my…read morepoint that the guy has no integrity. 1. Original quote given did not specify a "covered cable" install. I would have declined right then and there. My router is located inside a room with no exterior walls. 2. I never "insisted" on using the mount that I bought. If it was indeed not suitable (which of course was not the case), it should have been explained exactly why. All this particular mount needed was a small block of 2x4 behind it, to clear the edge of tile roof. But Chris was too lazy and rushed to think it through. Instead, he claimed that it needed "an extension" (nope, it didn't), and proceeded to butcher my brand new fascia by driving six (!) lag bolts through the mount at haphazard angles. When I re-mounted the dish properly myself a few days later, I was appalled at the damage that was inflicted. 3. He is obviously not used to his customers checking the quality of his installs. He came up with "oh, it's not finished yet" line only after I showed him the photo of the shoddy work he has done, got up the ladder myself, and demonstrated how wobbly the mount still was. Before then, he kept insisting that the mount was installed perfectly. 4. Before he left, he did offer to install his "professional" mount for $100. It was NOT free of charge, as he claims. This sleazy used car salesman's last ditch upsell was the final straw for me. That's when I knew I had to post my review. I have nothing more to say - it is up to the reader to decide who is telling the truth. If you still decide to hire Empire Satellites to work on your home, be prepared to live with the consequences.

Couldn't be happier with this job -- every aspect was handled at the highest level. The install…read moreitself was technical and efficient, and the end result is clean: hardware, touch screen, and mobile app all work exactly as they should. Communication throughout was excellent -- nothing was left unclear. Really enjoyed working with Yud and his team. On top of that, they also helped me out with computer networking -- came through in a pinch and saved the day. Honest, efficient, and security done right. They even took the time to train me on everything afterward.

Outstanding, personal service. The owner, Yud, personally strives to provide excellent service and…read morecares about his business and what they do. Couldn't recommend this company more.