Well this business seems to be taking advantage of Groupon and other discount sites…read more I purchased my Groupon in June of 2011 and then tried to set up a print delivery via the internet website in early December 2011. Well I contacted "Brian" and he complained about being overwhelmed by Groupon responses so I said it would be OK to send my order after January 1, 2012. It is now February 1 and after multiple voicemails and emails, I have not heard a word from this business. Looks like it will have to be small claims court as much as I hate the hassle. BEWARE of this business! The sad thing is that they are still offering the deal on the "Steal the Deal" website. Brian might have been reliable in the past as others have attested, but certainly cannot be counted on these days. Not even a phone call or explanation is unacceptable.

I wasn't familiar with a local service and only knew of large online services like Kodak Gallery…read more I used their website and it was so easy to upload the digital file. This was a photo I had taken of my mother-in-law's ancestor who was a samurai. The photo was taken with a point-and-shoot. We photoshopped it a little and sent it off. There was a problem with the file and I received a call from Brian who explained what I needed to do. I fixed it and uploaded again. A week later, I received a package in the mail. I was so pleased with the quality of their work. It was beautiful and looked like a work of art (not just a photograph). In fact, I think it looked better than the original scroll which had water damage on it. I'm looking forward to using their services again and would recommend them highly to anyone looking for a unique way to display their photographs!

Awesome family run business! So refreshing to see extremely high level customer service and…read morefriendliness! Excellent pricing and always exceed my expectations!

Yes! They really are super fast... And very nice I called in…read morethe morning and they guaranteed my job would be done in my allotted time, thank you again for your service

This morning my mom and I were parked on the side of the store waiting for the thrift shop next…read moredoor to open. A woman employee in a red SUV sped up very fast and aggressively toward our car, then jumped out and confronted us, claiming we were in "employee parking." When we asked where the sign was, she admitted there wasn't one. Her tone was unnecessarily hostile, and the entire interaction was completely unprovoked. We were simply sitting in an empty lot drinking our coffee and chatting for a few minutes before businesses opened. We had planned to come here to get a banner made, but after this encounter we'll be taking our business elsewhere. This behavior from an employee is unacceptable and left a very negative impression of the store.

I always get fantastic service at Country Copy. I highly recommend…read more They provide excellent service and are really quick. Stop in and see how smooth you needs will be met.

I've never had one job successfully printed here. Every time there is some issue. And make sure you…read moredouble check your email orders because they will not! And even if it's going to be a very expensive mistake they would rather make the mistake than simply check with you. The last time I was in there discovering that the entire job I ordered was botched, there was like 3 other people being told their orders were messed up too. An older lady had sent in an order of 100 invitations on Monday that needed to be sent out and they weren't done! It was Friday! And they had called and told her to come pick them up! I felt really bad for her. On top of it all they were really rude to me (not the older lady) and it felt very unprofessional. I've mentioned this to a couple friends later and they ALL SAID THE SAME THING! "They messed up my print job and then made me pay for it". This is a locally owned business in a community that is rapidly growing and WE WANT TO SUPPORT YOU! Time to get it together, guys. UPDATE. Actually I was going to delete my review because it doesn't feel good leaving a bad review in a small town but after owner responded, I'm leaving it. In my opinion Courtney, the only respectable thing to say is, -- "I'm sorry you had such a bad experience printing with us. We make mistakes sometimes and since it seems like numerous people experience us making mistakes that could have maybe been avoided, I feel strongly we need to figure out a better way to do things. Thanks for bringing this to our attention. We don't want this to happen to you or anyone else. Even though it's hard to hear bad reviews, we value our customers and we take this as an opportunity to do better. We certainly hope you'll give us a chance in the future." Learn how to be accountable. It will help all your relationships, business and personal. Your attitude and how I was treated in the shop is the reason I will never print with you again. Everyone makes mistakes sometimes, that's normal. It's how we treat each other that matters.

They are the best of the best. I wouldn't go anywhere else. They are amazing, professional,…read morehelpful, friendly and knowledgeable.

I have used API for years, with Liz Weston being my rep. I've ordered everything from print…read morecollateral, pens, signage and used them for graphic design as well. I could not give them a better review. I worked in print for 10 years as well. The challenges with printing can be hard to manage. Last week Liz showed up with a physical mockup because the interior panel of my map folded brochure seemed imposed wrong in her opinion. She fixed something that I didn't address and improved the piece by just double checking everything for me with that mockup. I'm so grateful for them and will continue to use them for everything!

I recently had the best customer service from API Marketing in Auburn! I ordered yard signs for…read moreTeacher Appreciation Week. The signs were ready in a matter of days - earlier than the projected date. That's usually unheard of. I had 4 proofs to choose from. The product was amazing. The clarity and color on the signs with our school logo was impressive. Thank you API for helping me bring joy and tons of smiles to my teaching staff!

Grass Valley Blueprint are amazing. The professionalism, eye for detail, excelling in productivity…read moreis constant. Time after time, it has been the same. We would recommend this company to all of our friends, family and those in our community. Thank you for the customer service that is rare these days.

Had some blueprints printed here. Emailed my plans and was asked if I wanted a particular set…read more"printed in color". I say yes. I should have asked what the price difference would be. $7.50 per page! $441+tax! A difference of $367.50!! That's the price difference. You'd think that they would disclose this info when they asked as that is a significant upcharge! (Black and white printed plans are $1.50 per page) The only thing that was in color on these emailed plans was the red stamp on every page that says "job copy". A little bit of red on each page. Sprinkler plan had a little yellow. Out of 49 pages and I was charged $9 per page! I realize that I should have inquired on price but my god, I can't help but feel I was taken advantage of! Will not be giving them my business again. SHADY! Beware! Not to mention, these employees, or owners, whatever they are, have zero personality. Don't even acknowledge you when you walk in the door. They don't even look up. They seem miserable. The man that walked in a minute after me (whom they seemed to know) was greeted before me - the man had to tell them that I was there first, but they knew that.

Our go to guys for our business' logos and wraps! Great company and people with high quality work.read more

We are so pleased with this local company! Be sure to use them for all of your graphics/sign needs!…read moreYou will not be disappointed. The new owner, Will, went above and beyond to replace our business signs which were showing signs of wear. He even printed a replacement signs while ours were in the "shop". Since we are a downtown business with lots of foot/car traffic, this was so so helpful. Everything from start to finish was well done: Quality work, quality installation, quick turnaround, great customer service! Just wow! Thank you for standing by your products! Ron & Julie Carrara Broad Street Inn, Nevada City

Convenient, handy, they're located next to a yummy bakery and best of all when you walk in you are…read moregreeted by DOGGIES that are always glad to see you!

Great service and staff. They go out of their way to provide exceptional service and value.read more