So how many of you have went away on a trip or vacation last minute and forgot your charging cord for your laptop?! Not a lot available here in town and you know it's gonna cost you so I was so glad to have found this place in town. He was very helpful in all things computer. I just needed a charging cord but witnessed him helping someone in shop on their laptop with a virus or something and he was so very helpful. He will let you even try the cord to make sure it works ok in the store since some brands are picky on after market items. We needed one for a HP computer but in searching through town he was the most conveniently located. Thank you for your professionalism and knowledge. Thanks for your help. read more

The service was absolutely great!! Kevin was very friendly, very accommodating, responded via email promptly, great value and price, and helped us get some things done quickly for our wedding. Thank You!!! read more

Fast, Efficient, & Friendly! The copy center is super reliable. I send in my copy requests via email and it is always there ready to go when I arrive. Thank you:) read more

This place and people whom work there are fantastic. They are nice and very competent. I have bought my phone and a couple computers as well as a power inverter there. I highly recommend them. read more

Fast, competent, friendly service. I'll be going back when I'm in need of computer repair! Thanks read more

Went in 20 minutes before closing because my charging plug got stuck in my phone. Verizon told me it would be $200+, the man fixed my phone in about 5 minutes and even cleaned my speakers, all for $15. He absolutely saved my day and was so nice about everything!! Cannot thank this place enough, highly recommend:) read more

Super responsive and reliable! Made printing docs easy and speedy! I had a few questions so I gave them a quick call and Kevin helped answer all my questions and quickly printed! Highly recommend them!! read more

I can't say enough about Justin and Kevin! They have been replacing our iPhone batteries for years at far better prices than Apple. Then the other day I was in the market for both a laptop and a PC. They sold me a MacBook Air for under $1,000 and showed me the accessories I could use to make the new Air my only computer! Thanks guys! JT Hansen read more

Justin and Kevin gave my MacBook Pro and I the exact service you'd hope for anywhere let alone in the middle of a small town like Truckee. I won't disparage a similar Mac retail biz in Reno who fleeced me out of a C-note before I found Copy Center but so grateful I found these guys. They run the sort of customer centric small biz that Warren Buffett (the greatest investor of all time) would buy and just let them run and treat customers fairly and do a great business for 30-40yrs simply because they do good and honorable work. Thank you so much guys! Scott D read more

Went in for an issue with my 2012 MacBook. The owner Kevin was in there and fixed my computer quickly! Such a relief. They carry a lot of essentials for computers/phones as well as other office supplies etc. Highly recommend this locally owned business for anybody needing tech help! read more

These guys fixed my iPhone for 40 bucks when I thought it was a total lost cause. I didn't have to go to Reno and I didn't have to buy a new phone! read more

My Acer laptop's charger got burnt due to a short circuit. It was not at the right time since I was attending a data camp and I was in need of my laptop. I stopped by this copy center and the gentleman helped me match a new cable for my laptop. I was really appreciative of his help! 5-star service! read more

I had an emergency, I left my laptop charger at home and my laptop was on the verge of running out of power. I called Kevin and miraculously had what I needed. He is is very friendly, patient and knowledgeable. I'd be surprised if you needed to drive to Reno. read more

I give Kevin and Justin 10 stars!! So glad I found them!! Here's why: integrity, methodical and careful approach to the problem, they are both very knowledgeable and capable, they are both extremely helpful and generous with their time, and their excellent character! Yes, I said character and integrity. These qualities quickly became evident in a few minutes of their friendly conversation about what I needed. I was greatly impressed by how genuinely they cared about me and my computer problem, and the obvious pride they take in doing each job right and doing it well. You can trust these gentlemen to do the best job possible for you. And if you need it fast, they will do their best to accommodate you. All this at very competitive prices! Here are the details: My old Toshiba laptop crashed, and it had been weeks (months?) since I had backed up my work. I know, no excuse, but you're in the same backup boat so don't judge me. Until COVID, I had access to a rather extensive company IT department, and with that option now gone, I was stuck. I began looking around, asking around, Googling, Yelping, etc. I even asked the T-Mobile guy who was facilitating my migration from Verizon, just because he was such an obviously tech-savvy guy. Good thing I did. Without hesitation, he recommended the Copy Center. I balked at going to a copy place for a serious computer repair, but the T-Mobile guy said they refer all of their phone repairs over there, and they repair computers, too. It was only a block away, so no harm in checking it out. Here's what I learned: first of all these guys GROUND themselves when they work on your stuff. Generally speaking, only old guys know how critical this is, but I'm one of them. Most techs today do not do this, so a slight misstep could fry your system and you would never know why. Kevin and Justin had me right there (it was obvious that their knowledge base and skill set were exemplary), but the good news continued. Rather than assuming anything from my description of the symptoms, they began by trying to start my laptop to see what it did (or didn't do). From there they explained to me each of the parts that could be causing the issue, and the remedy for each. They determined that the battery was indeed dead as I had said, then they tried a static discharge (a simple fix if that's the problem). When that didn't work, they tried their universal variable power supply to see if all I needed was a new power cord (another cheap quick fix if it works - it didn't). At that point, they knew the problem was the motherboard - not worth fixing. I needed my data from the hard drive, so they pulled out the drive and scanned it for viruses. After eliminating any viruses, they determined that the drive was still good and readable, and then they inserted it into this neat little box which allows me to use it on any other computer as an external hard drive. Kevin showed me how to access all my data on it, and I was good to go. I had all of my data on a now useable external hard drive. And the price was very reasonable! Wait - there's more! I had purchased a brand new laptop (BTW, if you're wondering what computer to buy, talk to these guys first!), but was having trouble setting it up. Kevin told me to bring it in and they would help me. He walked me through the set up process, which took a long time, but he was patient and saw it through to the end. Then he downloaded Spotify and Mozilla for me, and then he downloaded the virus scanner he recommends and wrote out the instructions for using it. I had brought with me the latest version of MS Office which I needed to install. Kevin walked me through that, too! The version I had purchased was the "one-and-done" single use version (as opposed to the subscription version). Microsoft makes a big deal about only being able to install this product on ONE device and NO other device. My old computer had a prior version of the same thing. After inputting the unique code, we got to the download page, and there were TWO versions of Office available in my MS account. One was the previous version from my old computer which I supposedly could not use again. We tried downloading that one and it worked just fine. I didn't need the new version of MS Office. Kevin suggested that I try to get my money back for it. Even though it had been over four months since I bought it, and even though we had scratched off that weird stuff covering the unique entry code, I got my $125 back! So, after over two hours of computer set up and software installation, I had my new computer all ready to go. Kevin even started the backup process for me, transferring all of my files from my old (now external) hard drive to my shiny new computer. Again, what he charged for all of this was extremely reasonable. I left feeling like part of the family, confident that I now have a friend who will help me with any future computer issues that may arise! Thank you Kevin and Justin!! read more

Amazing customer service! I can't say enough about the copy center. My laptop died and the amount of time spent to try to revive it went above and beyond. When it was determined it was beyond hope they made some recommendations for a new lap top and when I purchased my new one at Costco they transferred all of the information from my old hard drive into a neat little package and restored it to my new laptop. They also cleaned up all of the fluff that accompanied my new laptop! They were very reasonable and I will refer them and use them whenever the need arises. They also do phone repair, printing etc. This is a great local resource and we are lucky to have them! Support small business in Truckee! read more

What a great store to have right here in Truckee. Nice selection of computer components and tech parts as well as service (wasn't worth fixing my old computer, but nice that they gave me a free estimate). Needed a SATA enclosure for USB which they had in-stock! Saved me from a trip to Reno or Sacramento or further (or waiting a few days for an online delivery). read more

The staff at Copy Center are very knowledgeable and helpful. They gave me an honest diagnosis for an old MacBook computer I had. They also sell refurbished computers there at great prices. I definitely recommend them if you need help with your computer or phone repairs or if you are looking to buy a used device. read more

I want to commend the ethics of the staff of the copy center. I bought a defective connector but didn't know it was defective until I was some distance away and was unable to return for over one month. I called and said that I would be back in town in about one month and they said if it was defective they would refund the purchase price. After checking it out and determining that it was defective they immediately gave me a refund. I have bought things when I'm out of town before and I have not had a similarly good experience. read more

Helpful and got my computer working and explained I needed a new battery which was true!

For printing, scanning, copying, and faxing this place is 5 stars. Great service, fast in and out. I need to print, sign, scan, and fax some important documents and I was in and out in less than 5 minutes for less than 5 dollars. read more

DO NOT GET YOUR PHONE SCREEN REPAIRED HERE!!!! They use the cheapest, turd screens money can buy. You can't view it with polarized shades (blacked out) so you have to take your sunglasses off every time you look at your phone. The image quality is pixellated and degraded. It also has a ghosting effect where you see the keyboard on top of other images (video/photos). My friend also got his screen repaired here and has the same issues. As if that wasn't enough the phone dropped on carpet 2 weeks later and the new screen cracked. I had to go to Reno to HOUSTON WE HAVE A PROBLEM and they did an excellent job with a high quality screen repair. When he removed the screen installed by Copy Center he was blown away at how poor the quality was, showing me it was "cheap real glass" which is why it fractured so easily and "Should never be used on phones". TAKE YOUR BIZ ELSEWHERE! read more

Took my cracked phone in and they fixed it within an hour! Fair pricing too! Thanks guys

We had an urgent copy job that needed to go to one of my coworkers who was staying in Truckee. It was slightly complicated, but they understood immediately what I needed and were able to execute. Kevin was very responsive, knowledgeable and got the job done quickly and efficiently. They even deliver! I would use this service again any time! read more

Well I have been going to these very helpful gentlemen for a while now , every time I have walked in with my iPhone , that I cracked the screen, battery failure, or any issue I may or may not have caused lol , they always give me a great deal , and fast service , I would highly recommend the truckee copy center for anyone that needs cell phone repairs or anything they offer , and I just want to thank the truckee copy center for your excellent service and great pricing !! read more

Kevin and Justin at The Copy Center are the best! I called twice to Apple Support for my iPhone 6. They did not solve the problem. I got a lot of 'hmmm, let's try this" 'hmmm, let's look at this". I finally said thank you, hung up and called The Copy Center. Explained my problem and 3 steps later it was fixed!! Why didn't I call them sooner?! read more

Don't let these people near your hardware. I took my I Phone 6(with original factory screen) for replacement because I dropped it but good! Upon return: 1. Touch screen ID no longer work. 2. Speaker phone sounded like a old time radio,not clear or loud like before. 3. The screen would go black and flash on and off making the phone unusable. In order to have a usable phone I decided to order a new screen and replace it myself. Upon opening the phone I realized that the light diffuser and front camera lens clip were missing,I won't bore you with a screen replacement tutorial- bottom line is the other problems can be attributed to shoddy workmanship. Super disappointing. read more

These guys are so knowledgeable, helpful and friendly. We bought our MacBook there at an affordable price. They will also replace the glass on your phone if it's cracked! read more

Got my iPhone SE screen replaced and it looks & works great. Phone is fine except the crack so I'm pleased I found copy center to the place the screen rather than buying a whole new phone. read more

I'll be completely honest, these guys are great , Kevin always gives me the best deal, and they back it with the fastest service, I have taken a dozen iPhones with cracked screens ect to Kevin , And he always takes care of the issue with the quickness ! , I even sent my brother to them for a battery issue on a phone he was replacing with a new one, he just needed to complete a system backup but the charging port was broken but these guys took care of him and he was very satisfied with how fast and affordable it was , I definitely suggest anyone that needs phone repairs or anything they offer to go to the truckee copy center HANDS DOWN THE BEST !! , and I just wanted to thank again Kevin for your great and fast service!! read more

This place is amazing!! A total lifesaver! 1st day of our vacation, my husband cracked his iPhone 6 screen. We found this place and they fixed it in 30 minutes. We were afraid we'd have to drive to Reno and find an Apple Store. A couple days later the charger for my MacBook Air broke. It broke in 2! I went back to this same store and they had the right cord. Again they saved the day and again saved me from driving to Reno! read more

They have replaced my hard drive in the past and just had my battery replaced. they are very knowledgeable with mac computers and they have refurbished macs for sale. They are very customer service oriented and pleasant to work with. read more

My computer recently locked up on a permanent basis. I took it to Kevin at the copy center and he confirmed that the hard drive was cooked. We discussed my options and I decided to have Kevin install a new solid state hard drive. He went so far as to re install some programs on my computer, and was able to access the old hard drive to save some of my files. I picked it up today, got it up and running at home and it's smoking fast . This past Spring he also fixed my surface pro computer . I would highly recommend Kevin and the copy center. read more

This business makes it possible to take care of all our computer needs without having to travel to Reno. They are professional, knowledgeable, and honest. An excellent resource for Truckee. read more

Do not get iPhone screen replaced here. I have gotten my phone fixed twice here, costing me a total of $200. Both times, my phone has shattered from minimal impact. The glass being used is not good quality. I suggested my roommate to this company, and same situation happened twice. Employee's are nice, but their product is not. read more

Thought my iPhone 6 was a goner after it was blown into Donner Lake, submerged for at least a minute. I may have just been lucky, but for just $20 they opened it up, dried it out, and reassembled. It's been 24 hrs and no signs of damage. If you get water damage I would go here as quickly as possible! read more

***DO NOT USE THEM TO REPLACE YOUR IPHONE SCREEN!!!*** One of the worst business experiences I have ever encountered. DO NOT USE THEM TO REPLACE YOUR IPHONE SCREEN!!! I took my iPhone 6 plus in to repair my front screen because it was cracked pretty bad but still worked perfectly but it was getting embarrassing. As soon as I left the store I noticed my touch screen acting funny and unresponsive. Called to tell Kevin what was going on but it was after hours that day 5:30...the following day was traveling for work but went back in the very next day only 48 hours later to get it fixed. In that time a pressure crack formed at the top where the speaker line is and the only thing he could tell me was this is the reason the touch screen isn't working. Obviously not the case because it was happening immediately after and not to mention my screen was Shattered! when I took it in initially and it worked just fine. This was a installation error and or faulty glass and he will not do anything for me. I don't even care about the new crack, I told him I just want my touch screen to work like before but he said sorry it's not his fault. I spent $165 with a local business because it was convenient to fix my fully functional iPhone and now I have a cracked iPhone that doesn't work at all. Thanks Copy Center. I'll gladly head down to Reno from now on and go to Apple for any additional issues because I'm sure they would back there product and installers. BAD ATTITUDE AND POOR CUSTOMER SERVICE. VERY DISAPPOINTING DON'T USE FOR IPHONE GLASS REPAIR !!! read more

This place shouldn't be called the copy center. Went in thinking I might get a referral to somewhere else but found everything I was looking for! Cable for my old MacBook Pro, a solid but inexpensive wifi printer, and some solid advice from the knowledgeable owner. I'll be back for a Mac tuneup. Couldn't be nicer or more helpful. read more

While on vacation in Truckee, my iPhone developed a large crack across the screen. Although I contemplated waiting until after vacation to get the screen fixed, the crack continued to expand and worsen. A quick Google search revealed Copy Center in Truckee. I called and was relieved to know they could fix my phone efficiently and effectively. Right from the beginning, there was a no-nonsense approach and a level of expertise beyond my best hopes! Not only did they replace the screen but they fixed missing hardware from the last time my screen was replaced by one of the largest names in iPhone repair. Additionally, all smudges on the screen as a result of the crack, were eliminated at no extra charge. I am so impressed with the staff and the quality work done at Copy Center that I wish I lived closer. They would always be my go to store! Don't hesitate to take your highly valued devices to this store. The work they do is stellar! Much gratitude to Copy Center in Truckee! read more

I found out that they could replace my cracked iPhone 5c screen at the Truckee Thursday event. First, they were part of a very fun community event that benefitted the community, local businesses and schools. Second, were very friendly. I arrived to their shop on Monday with my phone. The person I talked to was finishing up a phone conversation so I waited about 30 seconds for attention. The transaction was straight forward. Filled out the form, left my phone and returned about an hour later to pick up my repaired phone. They charged $110 and the charge is $125 in SFO Bay Area Apple stores. The state sales tax is a little less up here. I was greeted pleasantly, the work was done efficiently, and was a bit cheaper than the Bay Area. What's not to like about this place? I would certainly return. read more

I use the Copy Center for my all my laminating, color copies and computer fixes. Kevin fixed my computer when I was near panic after the old laptop had a vicious virus and keeps that thing running! They have put some of my press articles on poster board and do an awesome job with that too! 5/5 stars and a big thumbs up!! read more