I've never had one job successfully printed here. Every time there is some issue. And make sure you…read moredouble check your email orders because they will not! And even if it's going to be a very expensive mistake they would rather make the mistake than simply check with you. The last time I was in there discovering that the entire job I ordered was botched, there was like 3 other people being told their orders were messed up too. An older lady had sent in an order of 100 invitations on Monday that needed to be sent out and they weren't done! It was Friday! And they had called and told her to come pick them up! I felt really bad for her. On top of it all they were really rude to me (not the older lady) and it felt very unprofessional. I've mentioned this to a couple friends later and they ALL SAID THE SAME THING! "They messed up my print job and then made me pay for it". This is a locally owned business in a community that is rapidly growing and WE WANT TO SUPPORT YOU! Time to get it together, guys. UPDATE. Actually I was going to delete my review because it doesn't feel good leaving a bad review in a small town but after owner responded, I'm leaving it. In my opinion Courtney, the only respectable thing to say is, -- "I'm sorry you had such a bad experience printing with us. We make mistakes sometimes and since it seems like numerous people experience us making mistakes that could have maybe been avoided, I feel strongly we need to figure out a better way to do things. Thanks for bringing this to our attention. We don't want this to happen to you or anyone else. Even though it's hard to hear bad reviews, we value our customers and we take this as an opportunity to do better. We certainly hope you'll give us a chance in the future." Learn how to be accountable. It will help all your relationships, business and personal. Your attitude and how I was treated in the shop is the reason I will never print with you again. Everyone makes mistakes sometimes, that's normal. It's how we treat each other that matters.

They are the best of the best. I wouldn't go anywhere else. They are amazing, professional,…read morehelpful, friendly and knowledgeable.

In a world of printing shops that rip you off with a $5 minimum charge when you do all the work;…read morethis company is a gem! I've used them for years and it's been a consistently wonderful experience each time. Kind and efficient staff Prompt service Less expensive by far than competitors for what I've had printed.

This morning my mom and I were parked on the side of the store waiting for the thrift shop next…read moredoor to open. A woman employee in a red SUV sped up very fast and aggressively toward our car, then jumped out and confronted us, claiming we were in "employee parking." When we asked where the sign was, she admitted there wasn't one. Her tone was unnecessarily hostile, and the entire interaction was completely unprovoked. We were simply sitting in an empty lot drinking our coffee and chatting for a few minutes before businesses opened. We had planned to come here to get a banner made, but after this encounter we'll be taking our business elsewhere. This behavior from an employee is unacceptable and left a very negative impression of the store.

Tried to drop off a package March 11 2026. THEY ARE COMPLETELY CLOSED AND LOCATION IS EMPTY AND UP…read moreFOR LEASE! I Don't know when this happened and many of us were driving in with boxes and stunned to see such a popular and vital place gone! Don't believe fake reviews. See my photos! So disappointing! I can't believe a thriving business closed it's doors!

Coco was very polite and helpful! Made returning my packages an easy and smooth process.read more

Convenient, handy, they're located next to a yummy bakery and best of all when you walk in you are…read moregreeted by DOGGIES that are always glad to see you!

Great service and staff. They go out of their way to provide exceptional service and value.read more

Grass Valley Blueprint are amazing. The professionalism, eye for detail, excelling in productivity…read moreis constant. Time after time, it has been the same. We would recommend this company to all of our friends, family and those in our community. Thank you for the customer service that is rare these days.

Had some blueprints printed here. Emailed my plans and was asked if I wanted a particular set…read more"printed in color". I say yes. I should have asked what the price difference would be. $7.50 per page! $441+tax! A difference of $367.50!! That's the price difference. You'd think that they would disclose this info when they asked as that is a significant upcharge! (Black and white printed plans are $1.50 per page) The only thing that was in color on these emailed plans was the red stamp on every page that says "job copy". A little bit of red on each page. Sprinkler plan had a little yellow. Out of 49 pages and I was charged $9 per page! I realize that I should have inquired on price but my god, I can't help but feel I was taken advantage of! Will not be giving them my business again. SHADY! Beware! Not to mention, these employees, or owners, whatever they are, have zero personality. Don't even acknowledge you when you walk in the door. They don't even look up. They seem miserable. The man that walked in a minute after me (whom they seemed to know) was greeted before me - the man had to tell them that I was there first, but they knew that.

I asked a young man if I could mail a package there. He took me to a different counter and…read moreintroduced himself as the new supervisor. He efficiently took care of my package. Best service I have had there in months.

There needs to be more help!!! What help is present should be helping each other! Disgusting to…read moresee long lines with only one person working hard. Two other employees were also present in the store, acting like they were busy and did not notice long line. One person actually working sent two people to those two employees acting like they were working, and amazingly one of those two actually did help the two customers sent over to them. A phone call kept being repeated over the loud speaker with neither of those two people caring to answer the phone. They probably felt it was below them and the one person working hard should be answering the phone, too. If one of the two people not helping customers was the manager, they should be fired and somebody who cares about customer service should be hired!!

Big thanks to Brie, We went to different companies to help…read moreus with our small business. No one could help, nor help with the answers. We went to FedEx and met her, who took the time to politely look into our questions, without hesitation. We've been loyal customers, for about a year. She knows exactly what we need and troubleshoots any issues. Again, taking the consideration and time to help us. We are very grateful and loyal customers, very thankful for some like Brie to help us much gratitude! Don't let previous reviews deter you, no one looks forward to delivering packages. Patience is key thanks B

A "big Bertha" works here; middle aged, red hair, lots of eyeshadow. I believe she is the same gal…read morementioned in the 2025 review below. Every time I have come in, I say hello, how are you? I get a pathetic "okay" with dead stare, underlying of "you annoy me, I hate being here". Feel bad for whomever has to spend time with her. Hope she is not a mom. Firstly, teenagers at their first customer service job are taught to throw your baggage out the door when you walk through the work doors and are on the clock. Even if you have a bad day, a fake smile will trick your mind. I got a "we missed you" for an authorized delivery on my door. I asked if the package was submitted here. I was advised that this location is a "separate contract agency" from FedEx and that my package went back to the fedex facility in roseville. I asked if there was a way for me to get the package to get sent to this location instead of this happening again. I work 8-5, M-F, and cant be home on a whim of notice. Advised to call FedEx. Can I do that here? "No". Call the FedEx "Go" number (5) times...no one picked up, it was almost as if it was out of order. The 6th time I called it actually was picked up by AI operator. Took about 15 minutes of the AI operator getting my door tag number wrong to connect me to a human. If you want to keep enjoying your pleasant day, do not come here. Come here when you're having a bad day, so you can keep that energy level with the staff who is also having a bad...life? The staff at USPS in town are friendly, even when they just got yelled at by an old customer who is taking their anger out on them for something that is completely out of their hands.

Andrew is great to work with! Very knowledgeable and helpful. I had some items printed for our…read morewedding, Welcome note and itinerary, table cards and name cards. He gave me great options for paper and everything was perfect! The job was printed very quickly as well. Highly recommend!

Best print shop around! All Star is the best! The quality, customer service, speed, and pricing is…read moreall impeccable! I am blown away every time I pick up my order.

PASSPORT BEWARE!!!!!…read more BEWARE people this place screws up passports and cost us alot of money. The employee told us they do First time passports and took our photo/money and application and ASSURED us this was how it's done .. come to find out you CANNOT get a first time passport unless it's turned in and signed in front of an authorized agent and you must swear an oath. When I went back and brought this to the employees attention he said " Ive done hundreds like this" lol WOOOOOOW so you've screwed hundreds of people over and ruined hundreds of people's vacations ?!?!? This is absolutely unacceptable and I'm going to contact whoever is in charge I want my money back !!!

This place has really gone down hill the past couple months under new ownership. The hours of…read moreoperation have been reduced quite a bit which defeats the purpose of having a PO box here over the post office. There's now only one employee, so no one answers the phone and there is frequently a line just to pick up or drop off a package, as there's one person to help everyone in the store. I'll probably look at other options, as it doesn't really seem worth the price at this point.

Friendly, great service, reasonable prices, state of the art equipment and capabilities…read more They helped layout our custom t-shirt and had it ready to go within an hour. I would recommend them for t-shirts, sweatshirts, banners etc.

Randy makes all my hoodies. He is great to work with and produces an excellent product on time.read more